Cincinnati Car Rentals

Cons: Car was dirty. Extending the rental because of blizzard was a hassle.

Cons: The car class that we originally reserved was unavailable when we arrived, so the more expensive cars were not made available to us for our reserved price. Rather, we were driven to another location 10-15 minutes away by an employee, where they also said they didn't have a car available. But after some work with the staff there, they were able to arrange for a car there to be given to us.

Cons: While the car was clean, it still had a slight odor of cigarette smoke and had several set in stains on the interior that made the car look dirty and feel old.

Cons: I was not happy with the car. I received the car dirty (inside and out), it had many dents and scratches, and the service was ok. I have never rented a car that looked like a used car before...all the rentals I have rented in the past were clean and not damaged. I will not be renting a car from Hertz on Elm St again.

Cons: scratches

Cons: The actual office in Cincinnati is really small. There is a sign that says only two customers are allowed at a time. Granted, I picked up and dropped off right as they were closing, but both times there was a decent wait. They usually staff two guys, but I must have caught them when there was only one.

Cons: Person at counter had a hard time figuring out my reservation since it was not booked directly through Hertz. Took about 25 minutes to figure it out. This was annoying.

Cons: Well I was promised a week for $159 when I landed I called about to get to the specific location for my car. The gentleman stated that location closed at noon on Saturday. I asked how was I to get the car he said come back tomorrow. I thinking really stay overnight in an airport. Nothing online stated that location closed at noon but he would he happy to help at this location. Just take the shuttle. Then after explaining everything again and signing the nice lady Stephanie says they did they tell you we could not honor the price. I paid $409. Thanks KAYAK

Cons: Returned the vehicle and the manager tried to stick me with fines for damage that was clearly marked on paper before I accepted the vehicle. we had to call over the guy who rented me the car at pickup who resolved the issue who thankfully was more honest than that manager. Will not rent from this location again.

Cons: Cigarette smell. Jeep was the rental - little loud on acceleration. Tires were not great. Hydroplaned in water on highway. Got home safe.

Cons: We didn't like that we had to wait 45 minutes to get our vehicle. We were suppose to get a full size car but ended up with a Ford Expedition which was awesome, but it cost us 45 minutes to get on the road.

Cons: Cost $300+ more than what I was quoted through your website A utility bill was needed to pay with our bank card, which is all right, but we had NO IDEA, so we had to screw around in the office through emails and the such. Proper notification of needing these papers would of been nice

Cons: They didn't pick me up they going only 5 miles from the rental office

Cons: The car needs an allignmfnt. I was scared driving it almost the entire trip. I was too far from the rental to take it back. I did let them know when I dropped it off

Cons: There were some stains on the upholstery of the car.

Cons: It sounds like they get swamped on Friday at 5:00pm....too many customers, too few cars. The staff did the best they could...total wait approx. 50 minutes

Cons: The "Standard" size car we reserved and were offered turned out to be a compact Chevy Cruz. Our bags wouldn't even fit in the trunk. We were forced to pay an upgrade fee to get a vehicle that was not a compact car. At the time of rental, we were told the cost would be $225. When we returned the car, on time - they tried to charge us $298. After a 15 minute ordeal, they reduced the price to $240. Not using Dollar Rental again.

Cons: - Arrive late, when I arrive at Cincinnati, I waited for 20 minutes for shuttle. - When shuttle didn't arrive, I attempted to call office, directed to national phone number, and no way to call the Cincinnati office directly that was easily acceptable. - When I attempted to call customer service, only available on weekdays and not helpful from my end on a Friday night. - Had to spend an additional $30 over what I would have normally paid for a rental car in order to leave the airport at a rival. - Will never use Dollar again!

Cons: Car had a plastic section that rubbed on tire. Plus pick up the computers were down and it had to be done manually. Finally had to wait too long for shuttle after dropoff to airport.

Cons: Charging lot of money and not even giving a good car

Cons: I was charged 3x the amount that Kayak reported. Plus Dollar told me that they did not accept the third party insurance that Kayak sold me. I was very frustrated with the false advertisement. The sales rep at pickup was a little pushy.

Cons: NA

Cons: Nothing

Cons: Car had problem with tire had to change car

Cons: This was my first experience renting with Thrifty and will probably be my last. The person at the counter made a point of telling me that I had to fill up the tank within 10 miles of the rental site and show her a receipt to prove it. I was shocked! She might as well have called me a liar and a cheat as to insult my integrity and require that I show her my receipt. Of course, some people will cheat but that's the cost of doing business. A quick check of the gas guage by an employee will confirm that the tank is full. And if someone cheats by filling up 30 miles away, it'll be made up by people like me who fill all the way up even after the pump handle shuts off. I'll be flying back to Cincinnati next month and to at least 10 other cities over the next year. Thrifty will not be on my radar.

Cons: Pickup took over an hour, because their system was down. No biggie, right? Just write up a manual ticket. The problem was that the manual forms were locked in a safe and nobody there had a key. I also paid more than I was quoted, because they didn't have access to the electronic system. I didn't have time to spend arguing about the difference, so I just ate it.

Cons: They were closed

Cons: Had very little or no windshield fluid which makes me wonder if other fluids were checked. Also, not cleaned in back seat...no vacuum job back there.

Cons: Made a reservation. Choose this location since I had rented from them before. When I got there I was told I didn't qualify

Cons: n/a

Cons: Well, upon arriving to pick up the rental, I had to caall the store in order to get the attention of the associate working at the time. There was another customer waiting for service, and the call wasn't made until five minutes after arriving to site. When dropping off rental, I called to notify the same associate that there was a chance that i may be a little late to drop off the rental (6:00)which is also the time Budget closes. I was then notified that I had to place keys in the dropbox and the drop off would not be processed until the following day, and there was a chance that a late fee would be added to bill for at least a half of a day. I returned the car AT the time it was supposed to be dropped off. Walked INTO the building, and was later told that the associate could not process the drop off. I explained to him that his door was still open, showing that your business was still open, and he then refused to process the drop off. He didnt lock the doors of the establishment until 7 minutes after closing time. I know this because I decided to take a picture while waiting for my lyft ride.

Cons: The AC broke an hour and a half into the trip. The St Louis airport was the only location that had a replacement on a Sunday. This location was understaffed, had long lines, lacked clarity among employees about protocol for exchanging cars. Our experience there put us back 3 hrs on our drive.

Cons: I was notified up front that I was receiving a 40 dollar discount because of the condition of the van. I was told that the mgr had spent the last hour trying to get it clean. The van was a mess. It had a terrible odor (fecal like). The sliding door didn't work. I was told by the mgr that a seat belt was caught in it. The door had to be opened from the inside, and even that was difficult. I asked for a different van, I was told that was the only one available.

Cons: Car selection no available. Dirty car. Long pick up. Bad service.

Cons: I picked up a dirty car in Cincinnati to take it to mbs airport.When I dropped the car off they asked if I had the miles I said no and they said if you don't nee your receipt you are good.I thought I should just get the miles so I did and the girl at the counter printed me a receipt for double what I was told.I asked the girl why and she said it was because I dropped it off early yes early.She told me that's how third party sites get you.I said what does that mean?She said she would of been able refund my money if I would of went straight through Avis never again will I do that...