Pros: The car was fine/no problems there. It was clean and the rental rate was excellent.
Cons: At the time I made the reservation, I purchased the rental coverage offered by Allianz Travel Insurance through Kayak. The agent first told me there was a 3500 euro deductible that could be eliminated for a 35 euro per day charge. When I declined that he offered a 700 euro deductible at a cost of 5 euro per day. I declined that as well explaining I had pre-purchased coverage. Were I not the type of person who reads, I might have been talked in to paying this fee for useless coverage. I will allow that the agent might not have been aware of the Allianz coverage because I did purchase it through Kayak, but that is an issue with Budget and their training, not mine.
Sep 17 2016
Slow service, poor lighting, torn seat belt, broke
Cons: Torn seat belt = safety hazzard.
Dark parking lot means you can't inspect car.
Budget are thieves.
Use another company
Jul 5 2017
Pros: Great value, easy turn-in. Friendly and kind staff.
Cons: Rental Car signage at Venice Marco Polo airport is very poor.
Hard to tell where to go for pick up. Lots of unnecessary walking.
Similarly, not clear exactly how to return cars (I've rented many dozens of times). Signage poor. No expiation at time of rental.
Nonetheless, car clean functional, smooth operating.
Aug 28 2017
Pros: My car was available on time and I was offered a discounted rate to upgrade to a higher category car.
No issues with drop off in a different location.