Coolangatta Car Rentals

Hidden fees

Pros: Nice clean car. No complaint there.

Cons: I dropped off 30 minutes before my estimated drop off time. In my hundreds of car rental experiences I've never seen a 'early drop off fee' but when I got the bill I was charged $30 for being 30min early. Outrageous. As troubling is the fact that neither hertz nor hertz Australia have responded to my inquiries now 9 days after I emailed them. This is how you treat 'gold' customers?