10.0 ExcellentOct 27 2021
Same person helped us for check-in and drop off. She was great. Helped us find the right car that would work for us and was very nice.
5.9 OkaySep 12 2021
Deposit was not mentioned anywhere. Not thrilled about the accident policy. Drop off address was not correct.
1.9 HorribleSep 11 2021
My pickup was horrible. I had to deal with the rudest, meanest, horrible person I have ever met. I am 70 years old and I was spoken to with such disrespect it was unbelievable. I actually dreaded turning in the car because I might be dealing with the same person. Thank God I had a very kind person when I did my return. I can not understand why Enterprize would ever employ a person with such bad social skills. The car I rented was toyota and the seats were uncomfortable both me and my passenger had back aches when we got home. Also a maintenance message popped up and scared me. I didn't know if the car was going to break down. They need to improve on the cruise control features and the light dimming features. It was fairly good on gas and had room enough for our luggage. If i have to rent a car in the future I will not go thru enterprize unless I can be guaranteed I wouldn't have to deal with the woman that checked me in again.
10.0 ExcellentJun 2 2021
Airport staff was wonderful it was quick easy in and easy out for pickup and drop off. The vehicle itself had all the creature comforts including phone accessibility which helped with the long ride Bluetooth features for the phone etc.The only thing that could have been better was something a little closer to home but even the 25 minute ride to get the vehicle wasn't terrible.
10.0 ExcellentMar 23 2021
renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortablenothing
2.0 MediocreDec 30 2020
Staff was friendly.The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.
10.0 ExcellentDec 18 2020
Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.
10.0 ExcellentOct 29 2020
Easy in and easy out.Nothing
10.0 ExcellentAug 12 2020
I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!
10.0 ExcellentAug 10 2020
Pick up and drop off were quick. Staff was very friendly. Super easy transaction