Fayetteville Car Rentals

1 location in Fayetteville

╳

Alamo reviews

Car rental locations

Alamo

Locations in Fayetteville

400 Airport Rd

+1 844 827 2602

All Alamo reviews

Alamo reviews in Fayetteville

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

car was clean

pick up the car

great car

easy drop

friendly staff

great service

great price

car was great

great experience

car available

drop off the car

picked up the car

great value

7.6

Good value

Pros: I think that it was a good value for returning the car at a different location. Alamo also changed the pickup location charging a very small fee.

Cons: The car was fine, but a somewhat dirty on the outside.

Reviewed Dec 2018

review from
10.0

Pros: The car that was chosen was nice and rode smooth. Process was simple and easy. Explained the fees and charge.

Reviewed Dec 2018

review from
10.0

Liked our vehicle

Pros: Liked the Rogue. Comfortable. Good gas mileage. Friendly and helpful staff.

Reviewed Aug 2018

review from
2.0

Refused Service when I went to pickup car

Pros: Service lady presented argument over credit card.

Cons: Service lady enability to process reservation and issue car.

Reviewed Jul 2018

review from
2.0

We were charged twice

Pros: The suburban was a great car, but they didn’t perform an inspection. The attendant told us to do it and bring the sheet back.

Reviewed Mar 2018

review from
10.0

Great service!

Pros: We received the managers special, and ended up getting a pick up truck! It was great and almost brand new, less than 1000 miles. We had an issue with weather where I was renting, sms customer service was great With helping me extend my rental at a low rate to accommodate.

Cons: Nothing

Reviewed Jan 2018

review from
6.0

Pros: That there was a vehicle available to rent

Cons: The one I reserved on line wasn't available to be rented

Reviewed Dec 2017

review from
10.0

Great service!!!

Pros: Fast and efficient pickup and drop off!!

Cons: Nothing

Reviewed Dec 2017

review from
8.4

Great rate cleanliness needs improvement.

Pros: Love the car great on gas price you couldn't beat.

Cons: I understand that it was a very busy day that I picked up my rental but the car I had was full of pet hair thank God I'm not allergic to but if it had been a person with allergies this situation could have been alto worst.

Reviewed Oct 2017

review from
2.0

Cancelled my reservation.

Pros: Nothing at all

Cons: They cancelled my reservation saying they were short on cars. I don't see how if they were short on cars that they wouldn't just put that they have none available on the website.

Reviewed Sep 2017

review from
10.0

Easy Return on One-Way Rental

Pros: Easy return, great customer service on a one-way rental from Newark to Fayetteville. Location wasn't really familiar with the electronic documents i got with the online check in process, but they were able to find the rental agreement in minutes with the VIN.

Reviewed Aug 2017

review from
10.0

Pros: Everything was nice

Cons: Lost glasses in vehicle; staff couldn't find them

Reviewed Jun 2017

review from

10.0

Pros: The car that was chosen was nice and rode smooth. Process was simple and easy. Explained the fees and charge.

Reviewed Dec 2018

review from
10.0

Liked our vehicle

Pros: Liked the Rogue. Comfortable. Good gas mileage. Friendly and helpful staff.

Reviewed Aug 2018

review from
10.0

Great service!

Pros: We received the managers special, and ended up getting a pick up truck! It was great and almost brand new, less than 1000 miles. We had an issue with weather where I was renting, sms customer service was great With helping me extend my rental at a low rate to accommodate.

Cons: Nothing

Reviewed Jan 2018

review from
10.0

Great service!!!

Pros: Fast and efficient pickup and drop off!!

Cons: Nothing

Reviewed Dec 2017

review from
10.0

Easy Return on One-Way Rental

Pros: Easy return, great customer service on a one-way rental from Newark to Fayetteville. Location wasn't really familiar with the electronic documents i got with the online check in process, but they were able to find the rental agreement in minutes with the VIN.

Reviewed Aug 2017

review from
10.0

Pros: Everything was nice

Cons: Lost glasses in vehicle; staff couldn't find them

Reviewed Jun 2017

review from

7.6

Good value

Pros: I think that it was a good value for returning the car at a different location. Alamo also changed the pickup location charging a very small fee.

Cons: The car was fine, but a somewhat dirty on the outside.

Reviewed Dec 2018

review from
8.4

Great rate cleanliness needs improvement.

Pros: Love the car great on gas price you couldn't beat.

Cons: I understand that it was a very busy day that I picked up my rental but the car I had was full of pet hair thank God I'm not allergic to but if it had been a person with allergies this situation could have been alto worst.

Reviewed Oct 2017

review from

2.0

Refused Service when I went to pickup car

Pros: Service lady presented argument over credit card.

Cons: Service lady enability to process reservation and issue car.

Reviewed Jul 2018

review from
2.0

We were charged twice

Pros: The suburban was a great car, but they didn’t perform an inspection. The attendant told us to do it and bring the sheet back.

Reviewed Mar 2018

review from
6.0

Pros: That there was a vehicle available to rent

Cons: The one I reserved on line wasn't available to be rented

Reviewed Dec 2017

review from
2.0

Cancelled my reservation.

Pros: Nothing at all

Cons: They cancelled my reservation saying they were short on cars. I don't see how if they were short on cars that they wouldn't just put that they have none available on the website.

Reviewed Sep 2017

review from

From $38/day

Rated #2

Enterprise

8.5 Excellent (12,823 reviews)

10 locations in Fayetteville

╳

Enterprise reviews

Car rental locations

Enterprise

Locations in Fayetteville

1404 Skibo Rd

+1 910 860 3400

1998 Skibo Rd

+1 910 864 1507

3466 Bragg Blvd

+1 910 487 6797

3726 Ramsey St

+1 910 488 0684

400 Airport Rd

+1 910 484 9023

436 N Mcpherson Church Rd

+1 910 867 3062

5207 Raeford Rd

+1 910 484 2888

5430 Camden Rd Ste 107

+1 910 429 2519

5510 Cliffdale Rd

+1 910 764 9295

6269 Yadkin Rd

+1 910 864 4144

All Enterprise reviews

Enterprise reviews in Fayetteville

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

car was clean

pick up and drop

pick up the car

great customer

great service

friendly staff

car available

car was great

great car

great experience

airport location

great price

picked up the car

drop the car

9.2

Pros: Staff was friendly and professional

Reviewed May 2019

review from
7.2

Pros: Staff was nice

Reviewed Apr 2019

review from
3.6

Wasted time.

Pros: I liked the easy process to reserve a vehicle

Cons: If you are active duty you have to bring your LES when you pick up your vehicle. But no where beforehand is that disclosed. So I showed up at the reserved time, to pick up a vehicle and wasn’t able to because they needed my LES.

Reviewed Oct 2018

review from
9.6

Pros: The customer service given by Steven was great!

Cons: Having to pay $200 deposit along with the weekly rate and I couldn't get this back until the car was returned!

Reviewed Sep 2018

review from
2.0

You booked and confirmed my reservation but no one was at the desk

Pros: Nothing TO like.

Cons: If you weren’t going to have staff available when I landed then you shouldn’t have confirmed my reservation.

Reviewed Sep 2018

review from
10.0

Give her a raise!

Pros: The agent I worked with was very nice, professional, and overall just a likeable person. She's definitely a star in the making.

Reviewed Mar 2018

review from
2.0

0 stars

Cons: Both agents were incredibly rude & unhelpful. We cancelled our rental and went somewhere else bc it was so bad. Neither of them seemed to know anything and the gentleman that helped us seemed like he’d walked in off the street and they gave him a job. He just stared around like he’d never experienced human interaction. The worst.

Reviewed Feb 2018

review from
7.2

Car reserved not available

Pros: Service was good but we had reserved a mid-size car and none were available. Our option was to wait as cars were returned to see if one came in.

Reviewed Dec 2017

review from
2.0

No Cars Available

Cons: I found a ride to an airport that was over 40 minutes away after making a reservation for a rental car. I arrived at the airport at the scheduled pick-up time and no cars were available.

Reviewed Nov 2017

review from
2.0

Arrived at rental desk and told me they are canceling my reservation

Pros: Nothing at all. Not professional at all.

Cons: I got to the airport for my reservation and they told me they were canceling my reservation saying they were short on cars. I don't see how if they were short on cars that they wouldn't just put that they have none available on the website. They did nothing to accommodate their error. Very unprofessional.

Reviewed Sep 2017

review from
4.8

Terrible customer service at pickup

Pros: The van was in great condition.

Cons: Everything at enterprise, the people, the rudeness, the inability to do their job, lack of general knowledge about their job.

Reviewed Jul 2017

review from
6.8

Just received info by phone.

Cons: No receipt or prove of the drop off by the box.The store was closed on my day of drop off.

Reviewed Jun 2017

review from

9.2

Pros: Staff was friendly and professional

Reviewed May 2019

review from
9.6

Pros: The customer service given by Steven was great!

Cons: Having to pay $200 deposit along with the weekly rate and I couldn't get this back until the car was returned!

Reviewed Sep 2018

review from
10.0

Give her a raise!

Pros: The agent I worked with was very nice, professional, and overall just a likeable person. She's definitely a star in the making.

Reviewed Mar 2018

review from

7.2

Pros: Staff was nice

Reviewed Apr 2019

review from
7.2

Car reserved not available

Pros: Service was good but we had reserved a mid-size car and none were available. Our option was to wait as cars were returned to see if one came in.

Reviewed Dec 2017

review from
6.8

Just received info by phone.

Cons: No receipt or prove of the drop off by the box.The store was closed on my day of drop off.

Reviewed Jun 2017

review from

3.6

Wasted time.

Pros: I liked the easy process to reserve a vehicle

Cons: If you are active duty you have to bring your LES when you pick up your vehicle. But no where beforehand is that disclosed. So I showed up at the reserved time, to pick up a vehicle and wasn’t able to because they needed my LES.

Reviewed Oct 2018

review from
2.0

You booked and confirmed my reservation but no one was at the desk

Pros: Nothing TO like.

Cons: If you weren’t going to have staff available when I landed then you shouldn’t have confirmed my reservation.

Reviewed Sep 2018

review from
2.0

0 stars

Cons: Both agents were incredibly rude & unhelpful. We cancelled our rental and went somewhere else bc it was so bad. Neither of them seemed to know anything and the gentleman that helped us seemed like he’d walked in off the street and they gave him a job. He just stared around like he’d never experienced human interaction. The worst.

Reviewed Feb 2018

review from
2.0

No Cars Available

Cons: I found a ride to an airport that was over 40 minutes away after making a reservation for a rental car. I arrived at the airport at the scheduled pick-up time and no cars were available.

Reviewed Nov 2017

review from
2.0

Arrived at rental desk and told me they are canceling my reservation

Pros: Nothing at all. Not professional at all.

Cons: I got to the airport for my reservation and they told me they were canceling my reservation saying they were short on cars. I don't see how if they were short on cars that they wouldn't just put that they have none available on the website. They did nothing to accommodate their error. Very unprofessional.

Reviewed Sep 2017

review from
4.8

Terrible customer service at pickup

Pros: The van was in great condition.

Cons: Everything at enterprise, the people, the rudeness, the inability to do their job, lack of general knowledge about their job.

Reviewed Jul 2017

review from

From $54/day

Rated #3

Avis

7.6 Good (2,250 reviews)

2 locations in Fayetteville

╳

Avis reviews

Car rental locations

Avis

Locations in Fayetteville

400 Airport Road

+1 910 484 7985

400 Cross Creek Mall

+1 910 487 9065

All Avis reviews

Avis reviews in Fayetteville

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

pick up the car

credit card

car was clean

great car

car available

great service

easy drop

car was great

drop off the car

returned the car

friendly staff

great experience

airport location

car smelled

2.0

Zero customer service

Cons: I was in Fayetteville as the hurricane was in town. No message from Avis telling me rental stores were closed, as other local businesses were open. No timeline of when they would open.

Reviewed Sep 2018

review from
7.6

It was pre paid , I turned vehicle in a day early but still had to pay

Cons: Paying for an extra day when I turned the vehicle in early

Reviewed Jul 2018

review from
10.0

Pros: So easy to rent a car with Avis, I've always used Enterprise. I will now use Avis for all my car rentals.

Reviewed Sep 2017

review from
10.0

Pros: Ease finding the location; very convenient.

Reviewed Sep 2017

review from
2.0

Cons: I had a car reserved and there were no cars available when I arrived. Had to use Alamo instead.

Reviewed Nov 2016

review from
4.0

car needed maintenance - terrible gps

Pros: Price was competitive

Cons: Car tires were wabbling/shaking all the way Engine oil change reminder massage kept coming Up all the time. Old jps (for extra charge) not updated Took us to Manhattan instead of queens at midnight had to pay more toll fees

Reviewed Jun 2016

review from
7.2

Car not cleaned

Pros: Car was not cleaned prior to pickup. Tire pressure was low.

Reviewed Jan 2016

review from

10.0

Pros: So easy to rent a car with Avis, I've always used Enterprise. I will now use Avis for all my car rentals.

Reviewed Sep 2017

review from
10.0

Pros: Ease finding the location; very convenient.

Reviewed Sep 2017

review from

7.6

It was pre paid , I turned vehicle in a day early but still had to pay

Cons: Paying for an extra day when I turned the vehicle in early

Reviewed Jul 2018

review from
7.2

Car not cleaned

Pros: Car was not cleaned prior to pickup. Tire pressure was low.

Reviewed Jan 2016

review from

2.0

Zero customer service

Cons: I was in Fayetteville as the hurricane was in town. No message from Avis telling me rental stores were closed, as other local businesses were open. No timeline of when they would open.

Reviewed Sep 2018

review from
2.0

Cons: I had a car reserved and there were no cars available when I arrived. Had to use Alamo instead.

Reviewed Nov 2016

review from
4.0

car needed maintenance - terrible gps

Pros: Price was competitive

Cons: Car tires were wabbling/shaking all the way Engine oil change reminder massage kept coming Up all the time. Old jps (for extra charge) not updated Took us to Manhattan instead of queens at midnight had to pay more toll fees

Reviewed Jun 2016

review from

From $39/day

Rated #4

Hertz

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

pick up the car

credit card

car was clean

pick up and drop

car available

drop the car

airport location

great car

picked up the car

car was great

great service

location was closed

rented a car

friendly staff

great experience

2.4

Pros: Nothing about that Hertz location was positive

Cons: Wait time and customer service

Reviewed Jul 2019

review from
2.0

Pros: Nothing. After waiting two hours after my appointment for them to clean the car, they denied to release the vehicle to me because I didn’t have a credit card. I offered my debit card but they wouldn’t accept it. I offered to have my mom sign a form and use her credit card Hertz said no.

Cons: I was charged $88 for a service I was not provided. I am trying to get the money refunded. They did not allow me to rent the car but charged me anyhow.

Reviewed Apr 2019

review from
4.4

Pros: Staff at pickup were fairly pleasant but did not care that I was frustrated that my car size was not available although it said it was online. I was not happy that I had to pay for an upgrade. She told me that I can't rely on the 3rd party vendors like Kayak

Cons: The staff at the drop off were very nice folks. The pickup location... not so much. When I reserved the car on Kayak I reserved an economy sized car or whichever the smallest one is. Kayak confirmed the availability online and told me that one was available. Upon my arrival I was told that none were

Reviewed Apr 2019

review from
7.2

Cons: Vehicle was not clean-rear passenger window look like a kid had a spit design, could not add my phone - had to delete others info, gas needle moved before I got to Walmart and lastly under the seat was a couple of nuts (yes, I’m allergic).

Reviewed Apr 2019

review from
2.0

Pros: No car available...and they didn't offer any solution, went nextdoor to budget and drive away with a car, thanks budget

Cons: Obviously overbooked, and no car available .....

Reviewed Mar 2019

review from
9.6

Overall good experience

Pros: Price was fair, customer rep did a good job helping me.

Cons: My reservation was for full size but they ran out. Still had plenty of room tho.

Reviewed Aug 2018

review from
6.0

Worst company ever

Pros: Woman at counter in Fayetteville was excellent! Very helpful and nice.

Cons: Hertz overall is the worst company ever. This is the thirds car in three months and each one has had issues and hertz took care of none of them. One lady told me they don’t have the manpower to help fix their cars and if I wanted working windshield wipers I would have to pay for them myself

Reviewed Apr 2018

review from
2.0

Cons: My vacation was ruined. I only have a debit card and was denied renting my car.

Reviewed Oct 2017

review from
3.2

Cons: I am not satisfied with the services of Hertz. The representative did not know things which he suppose to be and overcharged me. I was one hour late and they charged me for the whole day. Secondly , I filled the gas tank and they extra charge of 22$ for nothing. I will not go to them again and will not recommend anyone else for such service.

Reviewed Sep 2017

review from
8.0

Hertz was great and available as advertised

Pros: I made my reservation and they accommodate me within minutes. The lady at the desk was courteous and knowledgeable. I know now that I could depend on hertz for a rental.

Cons: The vehicle had some interior issues but besides that no major dislikes.

Reviewed Sep 2017

review from
9.6

Cons: The car had obviously been smoked in. When I first opened the door the smell was very strong.

Reviewed Aug 2017

review from
10.0

Pros: Very easy check-in and check-out process.

Reviewed Aug 2017

review from

9.6

Overall good experience

Pros: Price was fair, customer rep did a good job helping me.

Cons: My reservation was for full size but they ran out. Still had plenty of room tho.

Reviewed Aug 2018

review from
9.6

Cons: The car had obviously been smoked in. When I first opened the door the smell was very strong.

Reviewed Aug 2017

review from
10.0

Pros: Very easy check-in and check-out process.

Reviewed Aug 2017

review from

7.2

Cons: Vehicle was not clean-rear passenger window look like a kid had a spit design, could not add my phone - had to delete others info, gas needle moved before I got to Walmart and lastly under the seat was a couple of nuts (yes, I’m allergic).

Reviewed Apr 2019

review from
8.0

Hertz was great and available as advertised

Pros: I made my reservation and they accommodate me within minutes. The lady at the desk was courteous and knowledgeable. I know now that I could depend on hertz for a rental.

Cons: The vehicle had some interior issues but besides that no major dislikes.

Reviewed Sep 2017

review from

2.4

Pros: Nothing about that Hertz location was positive

Cons: Wait time and customer service

Reviewed Jul 2019

review from
2.0

Pros: Nothing. After waiting two hours after my appointment for them to clean the car, they denied to release the vehicle to me because I didn’t have a credit card. I offered my debit card but they wouldn’t accept it. I offered to have my mom sign a form and use her credit card Hertz said no.

Cons: I was charged $88 for a service I was not provided. I am trying to get the money refunded. They did not allow me to rent the car but charged me anyhow.

Reviewed Apr 2019

review from
4.4

Pros: Staff at pickup were fairly pleasant but did not care that I was frustrated that my car size was not available although it said it was online. I was not happy that I had to pay for an upgrade. She told me that I can't rely on the 3rd party vendors like Kayak

Cons: The staff at the drop off were very nice folks. The pickup location... not so much. When I reserved the car on Kayak I reserved an economy sized car or whichever the smallest one is. Kayak confirmed the availability online and told me that one was available. Upon my arrival I was told that none were

Reviewed Apr 2019

review from
2.0

Pros: No car available...and they didn't offer any solution, went nextdoor to budget and drive away with a car, thanks budget

Cons: Obviously overbooked, and no car available .....

Reviewed Mar 2019

review from
6.0

Worst company ever

Pros: Woman at counter in Fayetteville was excellent! Very helpful and nice.

Cons: Hertz overall is the worst company ever. This is the thirds car in three months and each one has had issues and hertz took care of none of them. One lady told me they don’t have the manpower to help fix their cars and if I wanted working windshield wipers I would have to pay for them myself

Reviewed Apr 2018

review from
2.0

Cons: My vacation was ruined. I only have a debit card and was denied renting my car.

Reviewed Oct 2017

review from
3.2

Cons: I am not satisfied with the services of Hertz. The representative did not know things which he suppose to be and overcharged me. I was one hour late and they charged me for the whole day. Secondly , I filled the gas tank and they extra charge of 22$ for nothing. I will not go to them again and will not recommend anyone else for such service.

Reviewed Sep 2017

review from

From $28/day

Rated #5

Budget

Cheapest deal

7.3 Good (37 reviews)

2 locations in Fayetteville

╳

Budget reviews

Car rental locations

Budget

Locations in Fayetteville

400 Airport Road

+1 910 484 1483

400 Cross Creek Mall

+1 910 487 0104

All Budget reviews

Budget reviews in Fayetteville

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

car was clean

great car

car available

car was great

drop off the car

easy drop

picked up the car

long line

took a few minutes

great service

friendly staff

3.6

Pros: nothing

Cons: They gave me a 12 person passenger van after I booked a compact car!!

Reviewed Apr 2019

review from
10.0

Pros: Yes very helpful

Cons: Great car

Reviewed Mar 2019

review from
4.0

Hmmm

Pros: The car arrived late. It had over 100 k in mileage and had a oil change light on the entire time which it was delivered to budget by another budget with this issue and I drive home 300 miles. Also when I got just about home, I had to stop for gas and it did not have a gas cap. I am returning the car today. Stain on passenger seat

Cons: The girl who picked me up was very sweet but when we got back the other girl told her they been waiting and they checked them out first which I didn’t like as although my train was late arriving even eithbcalls the person picking me up was also 30 minutes late and it was raining so I should have been waited on first.

Reviewed Nov 2018

review from
5.6

Falls Flat

Pros: Pick up was quick and easy.

Cons: The car was not clean and the low pressure tire indicator was on. I had to take my time to have the tires queccked

Reviewed Aug 2018

review from
10.0

Hassle free

Pros: I really liked how I was able to go online to make my reservation the same day and was able to get want I wanted without any hassles like the other local car rental places.

Cons: No complaints

Reviewed Feb 2018

review from
2.0

Pros: Nothing

Cons: Budget did not have any cars for me at all. I want a refund for the insurance I could not use.

Reviewed Jan 2018

review from
5.2

Cons: Rental was not clean. Feet print were visible on the front windshield

Reviewed Oct 2017

review from
5.2

Not worth it

Cons: Rude staff, overpriced as well.

Reviewed Sep 2017

review from
6.8

Took over an hour to pick up

Pros: Good: The car was good, clean, low mileage. Drop off was really smooth and easy. The rate I was quoted when I made the reservation was dramatically different than the rate that the system was showing when I picked up the car, but the rep caught that and adjusted the rate in the system for me.

Cons: Bad: During pickup, the Budget desk was closed at the airport and I was redirected to Avis. There was a line of about 10 people and only one Avis rep. It took over an hour to get through the line. The rep apologized and told me that there were a bunch of long term rentals, which required three separate contracts to be filled out by hand for each of those customers. There has to be a better way to handle this, and as a software engineer at abqsoft.com who builds these types of systems for my clients, I was very disappointed with the inefficiency of Avis' system and it desperately needs help. Their systems and procedures created a situation that was so painfully slow that I will likely never use Budget or Avis again when I visit Fayetteville.

Reviewed May 2017

review from
10.0

Pros: liked the kia soul and liked the price

Cons: no one at Logan airport to receive car and give me a receipt

Reviewed May 2017

review from
4.4

Charged double

Cons: I was charged double then what your price was. I knew it would be more because I picked up the insurance. But double is ridiculous and I will never use budget again. The customer service man was polite and friendly but could do nothing because he worked for Avis. Not pleased at all for what I spent for truly only 2 days.

Reviewed Apr 2017

review from
2.0

Car not available

Cons: The website allowed to make a reservation but when I arrived at the airport to pick-up the car they did not have any available.

Reviewed Nov 2016

review from

10.0

Pros: Yes very helpful

Cons: Great car

Reviewed Mar 2019

review from
10.0

Hassle free

Pros: I really liked how I was able to go online to make my reservation the same day and was able to get want I wanted without any hassles like the other local car rental places.

Cons: No complaints

Reviewed Feb 2018

review from
10.0

Pros: liked the kia soul and liked the price

Cons: no one at Logan airport to receive car and give me a receipt

Reviewed May 2017

review from

6.8

Took over an hour to pick up

Pros: Good: The car was good, clean, low mileage. Drop off was really smooth and easy. The rate I was quoted when I made the reservation was dramatically different than the rate that the system was showing when I picked up the car, but the rep caught that and adjusted the rate in the system for me.

Cons: Bad: During pickup, the Budget desk was closed at the airport and I was redirected to Avis. There was a line of about 10 people and only one Avis rep. It took over an hour to get through the line. The rep apologized and told me that there were a bunch of long term rentals, which required three separate contracts to be filled out by hand for each of those customers. There has to be a better way to handle this, and as a software engineer at abqsoft.com who builds these types of systems for my clients, I was very disappointed with the inefficiency of Avis' system and it desperately needs help. Their systems and procedures created a situation that was so painfully slow that I will likely never use Budget or Avis again when I visit Fayetteville.

Reviewed May 2017

review from

3.6

Pros: nothing

Cons: They gave me a 12 person passenger van after I booked a compact car!!

Reviewed Apr 2019

review from
4.0

Hmmm

Pros: The car arrived late. It had over 100 k in mileage and had a oil change light on the entire time which it was delivered to budget by another budget with this issue and I drive home 300 miles. Also when I got just about home, I had to stop for gas and it did not have a gas cap. I am returning the car today. Stain on passenger seat

Cons: The girl who picked me up was very sweet but when we got back the other girl told her they been waiting and they checked them out first which I didn’t like as although my train was late arriving even eithbcalls the person picking me up was also 30 minutes late and it was raining so I should have been waited on first.

Reviewed Nov 2018

review from
5.6

Falls Flat

Pros: Pick up was quick and easy.

Cons: The car was not clean and the low pressure tire indicator was on. I had to take my time to have the tires queccked

Reviewed Aug 2018

review from
2.0

Pros: Nothing

Cons: Budget did not have any cars for me at all. I want a refund for the insurance I could not use.

Reviewed Jan 2018

review from
5.2

Cons: Rental was not clean. Feet print were visible on the front windshield

Reviewed Oct 2017

review from
5.2

Not worth it

Cons: Rude staff, overpriced as well.

Reviewed Sep 2017

review from
4.4

Charged double

Cons: I was charged double then what your price was. I knew it would be more because I picked up the insurance. But double is ridiculous and I will never use budget again. The customer service man was polite and friendly but could do nothing because he worked for Avis. Not pleased at all for what I spent for truly only 2 days.

Reviewed Apr 2017

review from
2.0

Car not available

Cons: The website allowed to make a reservation but when I arrived at the airport to pick-up the car they did not have any available.

Reviewed Nov 2016

review from

From $39/day

Rated #6

Dollar

7.1 Good (9 reviews)

1 location in Fayetteville

╳

Dollar reviews

Car rental locations

Dollar

Locations in Fayetteville

400 Airport Road

+1 910 829 9289

All Dollar reviews

Dollar reviews in Fayetteville

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

car was clean

pick up and drop

great car

car i reserved

car was great

picked up the car

great value

drop the car

friendly staff

7.6

Pros: Quick and easy turnover.

Reviewed Sep 2018

review from
10.0

Enjoyed my car

Pros: Dollar Car Rental has a very friendly staff. Mostly my car was ready on time for my pickup, & was very clean. The drop off process was even better. I enjoyed my car, & will be using Dollar Car Rental again !! Thanks. Sherry C.

Reviewed May 2018

review from
10.0

Rented Short notice and had the best deal!

Pros: received exactly what I asked for and the customer service was awesome.

Cons: nothing to add

Reviewed Apr 2018

review from
2.0

Reservation confirmed, no cars available

Cons: The fact that I was able to reserve a vehicle that wasn't available and there were no other vehicles available at the location

Reviewed Jul 2017

review from
2.0

Tried to pull a fast one

Pros: Reserved car was ready for pickup and there was no line.

Cons: He attempted to convince me I had to pay a hidden $95 drop fee. He said I didn't select another location when I reserved the car. I showed him my confirmation email that shows me dropping at another location but he didn't care. I canceled the reservation.

Reviewed Jul 2017

review from
10.0

Pros: Great people at a great company! I highly recommend!

Reviewed Apr 2016

review from
9.2

Excellent Service

Pros: Kelley was a wonderful associate, who took time to actually have a conversation and explain my options to me. I was upgraded to a bigger vehicle (all the compact were gone) but Kelley gave me a few to choose from. Car was clean, Great value for the money!

Reviewed Feb 2016

review from

10.0

Enjoyed my car

Pros: Dollar Car Rental has a very friendly staff. Mostly my car was ready on time for my pickup, & was very clean. The drop off process was even better. I enjoyed my car, & will be using Dollar Car Rental again !! Thanks. Sherry C.

Reviewed May 2018

review from
10.0

Rented Short notice and had the best deal!

Pros: received exactly what I asked for and the customer service was awesome.

Cons: nothing to add

Reviewed Apr 2018

review from
10.0

Pros: Great people at a great company! I highly recommend!

Reviewed Apr 2016

review from
9.2

Excellent Service

Pros: Kelley was a wonderful associate, who took time to actually have a conversation and explain my options to me. I was upgraded to a bigger vehicle (all the compact were gone) but Kelley gave me a few to choose from. Car was clean, Great value for the money!

Reviewed Feb 2016

review from

7.6

Pros: Quick and easy turnover.

Reviewed Sep 2018

review from

2.0

Reservation confirmed, no cars available

Cons: The fact that I was able to reserve a vehicle that wasn't available and there were no other vehicles available at the location

Reviewed Jul 2017

review from
2.0

Tried to pull a fast one

Pros: Reserved car was ready for pickup and there was no line.

Cons: He attempted to convince me I had to pay a hidden $95 drop fee. He said I didn't select another location when I reserved the car. I showed him my confirmation email that shows me dropping at another location but he didn't care. I canceled the reservation.

Reviewed Jul 2017

review from

From $35/day

Rated #7

Thrifty

6.2 Good (26 reviews)

1 location in Fayetteville

╳

Thrifty reviews

Car rental locations

Thrifty

Locations in Fayetteville

400 Airport Road

+1 910 829 9290

All Thrifty reviews

Thrifty reviews in Fayetteville

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

pick up the car

credit card

car was clean

pick up and drop

great car

car was great

car available

picked up the car

compact car

drop off the car

great price

long line

great experience

6.8

Pros: Staff was good when I dropped off and understanding of my issue. They further discounted the rental for me to compensate for the inconvenience.

Cons: The car was not cleaned well when I picked up. There was a lot of dirt and mud around the exterior crevices and door jambs as if the truck was taken off road by the previous renter. Windows inside were filthy and there was no window washer solvent left. Dash was also dusty.

Reviewed Jul 2019

review from
10.0

Pros: I wish I could remember how to spell her name. She was the friendliest customer service rep I've had in a long time.

Reviewed Jul 2019

review from
5.2

Lady at desk was great, buuuuut...

Pros: The lady at the desk was great and made every effort to get us or car at the quoted price. However, we haven't rented a car in years and we're not familiar with the details. She was very polite despite our frustrations and was very professional.

Cons: I booked the car with a debit card but apparently you can't rent a car with a debit card without a credit check and paying extra. This should have been stated when I made my reservation. We brought a credit card but it was in my wife's old name and so we couldn't use it since it didn't match her licence. At the nice desk ladies suggestion, we tried to find a different ID with her old name on it but she didn't bring her whole purse on this trip. It was very frustrating. I had to get a ride to pick up the car and then my wife had to uber back up there with her credit card only to be told that wouldn't work as well. This could have been solved at the reservation point easily by stating you need a matching licence and credit card to book the car in the first place. Very disappointing.

Reviewed May 2018

review from
10.0

Easy and friendly

Pros: Really easy pick up and drop off and the associate behind the dresk was friendly.

Reviewed Feb 2018

review from
2.8

Ripped me off!

Cons: Charged me double the rate I made the reservation for. i never should have been required to pay outrageous rate that didn't match the reservation. If I wasn't in need of quickly getting to my destination, I would have walked away from the pickup counter and used a different company.

Reviewed Aug 2017

review from
2.0

Didn't have a car

Pros: The guy at the counter was professional and he tried to help me find a car with another agency.

Cons: I arrived at the airport and they didn't have a car to rent. The guy was professional but he did the company didn't provide him with a car.

Reviewed Jul 2017

review from
2.0

Cons: There was a problem with my rental reservation and the counter agent just kept saying they were a franchise and could not do anything to help. Ended up renting with Hertz

Reviewed Jul 2017

review from
6.8

Car was fine, pickup was not.

Pros: The car itself was great.

Cons: When I went to pick up, initially the employee told me my reservation had been canceled and she tried to call me but got no answer. I made the reservation several days in advance. Eventually we found out that she had me mixed up with someone else. Then she asked me if I could come back a day earlier than I had reserved the car for?? I could not, I made the reservation based on my vacation dates. She ended up giving me a van vs. the Compact SUV which was fine. I waited about 30 minutes for them to clean it (I didn't know when I agreed to the van that it would cost me extra time.) The actual car was fine, it was the incompetent workers that gave this a bad rate.

Reviewed Jun 2017

review from
7.2

Watch out for last minutes fees!!!

Pros: Got a vehicle upgrade although I would have preferred what I asked for at the price negotiated.

Cons: Original estimate was $84 for 4 days. Expected an extra $25/day as the driver is under 25 years old. Walked out with a bill for $381 for 4 days. Extra fees and required insurance because the rental was paid for with am debit card. That was outrageous in my opinion.

Reviewed Jun 2017

review from
10.0

Pros: Loved the F150!

Reviewed Jun 2017

review from
2.0

poor customer service

Pros: nothing

Cons: The vehicle was dirty, lot of sudden acceleration the agent was just plain rude at the initial rental counter.

Reviewed Apr 2017

review from
8.0

Good

Pros: The car was great on mileage

Reviewed Mar 2017

review from

10.0

Pros: I wish I could remember how to spell her name. She was the friendliest customer service rep I've had in a long time.

Reviewed Jul 2019

review from
10.0

Easy and friendly

Pros: Really easy pick up and drop off and the associate behind the dresk was friendly.

Reviewed Feb 2018

review from
10.0

Pros: Loved the F150!

Reviewed Jun 2017

review from

6.8

Pros: Staff was good when I dropped off and understanding of my issue. They further discounted the rental for me to compensate for the inconvenience.

Cons: The car was not cleaned well when I picked up. There was a lot of dirt and mud around the exterior crevices and door jambs as if the truck was taken off road by the previous renter. Windows inside were filthy and there was no window washer solvent left. Dash was also dusty.

Reviewed Jul 2019

review from
6.8

Car was fine, pickup was not.

Pros: The car itself was great.

Cons: When I went to pick up, initially the employee told me my reservation had been canceled and she tried to call me but got no answer. I made the reservation several days in advance. Eventually we found out that she had me mixed up with someone else. Then she asked me if I could come back a day earlier than I had reserved the car for?? I could not, I made the reservation based on my vacation dates. She ended up giving me a van vs. the Compact SUV which was fine. I waited about 30 minutes for them to clean it (I didn't know when I agreed to the van that it would cost me extra time.) The actual car was fine, it was the incompetent workers that gave this a bad rate.

Reviewed Jun 2017

review from
7.2

Watch out for last minutes fees!!!

Pros: Got a vehicle upgrade although I would have preferred what I asked for at the price negotiated.

Cons: Original estimate was $84 for 4 days. Expected an extra $25/day as the driver is under 25 years old. Walked out with a bill for $381 for 4 days. Extra fees and required insurance because the rental was paid for with am debit card. That was outrageous in my opinion.

Reviewed Jun 2017

review from
8.0

Good

Pros: The car was great on mileage

Reviewed Mar 2017

review from

5.2

Lady at desk was great, buuuuut...

Pros: The lady at the desk was great and made every effort to get us or car at the quoted price. However, we haven't rented a car in years and we're not familiar with the details. She was very polite despite our frustrations and was very professional.

Cons: I booked the car with a debit card but apparently you can't rent a car with a debit card without a credit check and paying extra. This should have been stated when I made my reservation. We brought a credit card but it was in my wife's old name and so we couldn't use it since it didn't match her licence. At the nice desk ladies suggestion, we tried to find a different ID with her old name on it but she didn't bring her whole purse on this trip. It was very frustrating. I had to get a ride to pick up the car and then my wife had to uber back up there with her credit card only to be told that wouldn't work as well. This could have been solved at the reservation point easily by stating you need a matching licence and credit card to book the car in the first place. Very disappointing.

Reviewed May 2018

review from
2.8

Ripped me off!

Cons: Charged me double the rate I made the reservation for. i never should have been required to pay outrageous rate that didn't match the reservation. If I wasn't in need of quickly getting to my destination, I would have walked away from the pickup counter and used a different company.

Reviewed Aug 2017

review from
2.0

Didn't have a car

Pros: The guy at the counter was professional and he tried to help me find a car with another agency.

Cons: I arrived at the airport and they didn't have a car to rent. The guy was professional but he did the company didn't provide him with a car.

Reviewed Jul 2017

review from
2.0

Cons: There was a problem with my rental reservation and the counter agent just kept saying they were a franchise and could not do anything to help. Ended up renting with Hertz

Reviewed Jul 2017

review from
2.0

poor customer service

Pros: nothing

Cons: The vehicle was dirty, lot of sudden acceleration the agent was just plain rude at the initial rental counter.

Reviewed Apr 2017

review from

From $82/day

National

1 location in Fayetteville

╳

Car rental locations

National

Locations in Fayetteville

400 Airport Rd

+1 910 485 2133

Sunnycars

1 location in Fayetteville