Fayetteville Car Rentals

Cons: Not being able to change drop location without additional fees

Cons: Nothing

Cons: Did not have a minivan that was booked. Did offer a SUV at a discount, but too small for my propose. One was due to be returned,so had to wait 30 minutes for it.

Cons: Customer service was terrible.

Cons: Lady at the desk was rude. Car was way too small. They charged the wrong card. Which is funny because they had me sign for everything. But then they charged my husbands card after they assured me it would go on the correct card. Not happy.

Cons: I was charged double then what your price was. I knew it would be more because I picked up the insurance. But double is ridiculous and I will never use budget again. The customer service man was polite and friendly but could do nothing because he worked for Avis. Not pleased at all for what I spent for truly only 2 days.

Cons: no one at Logan airport to receive car and give me a receipt

Cons: The vehicle was not ready for pickup at the agreed time, had to wait for over an hour, gave us an upgrade that we didn't want then had to return the vehicle the next day because the check engine light came on. Never had this problem and I've been renting vehicles for over 10 years while traveling with the military.

Cons: Price was double what I was quoted in my reservation.

Cons: They tried to charge me ten times the quoted price. There were a laundry list of hidden fees and they wouldn't let me rent because I'm 21.

Cons: Car was dirty, stains on the seat, the deposit that supposedly had to go on every card no matter what is ridiculous and they should let people know upfront when booking wh as the insurance documents will be required so people can have them available when they show up.

Cons: Van was not available. No alternative to myself to accommodate my group. The worst experience that I have ever had with a rental car company. Forced to find another van Wednesday that was substantially higher that the price I was Guaranteed (almost 200 dollars more. Was told they were an independent dealership and corporate made that resveration and I would have to talk to them. BEWARE if yo book online with this company.

Cons: The vehicle was dirty, lot of sudden acceleration the agent was just plain rude at the initial rental counter.

Cons: Original estimate was $84 for 4 days. Expected an extra $25/day as the driver is under 25 years old. Walked out with a bill for $381 for 4 days. Extra fees and required insurance because the rental was paid for with am debit card. That was outrageous in my opinion.

Cons: The car's climate control was a bit frustrating (occasionally would switch back to outside air, couldn't figure out why). Also didn't have cruise control, which was uncomfortable for a 10-hour drive.

Cons: They didn't have the vehicle I reserved, which was fine. But, they gave me a small SUV. The vehicle wasn't clean and drive horribly. The transmission kept slipping, the handling was awful, and as an aside, the radio would only pick up a station or 2 even in a metropolitan area.

Cons: This vehicle had damage all over the exterior, which was duly noted prior to taking possession. The windows were dirty.

Cons: I reserved a car over a week before the scheduled pick up and I was informed on the day of my reservation that Hertz had no rental cars available. I was not provided with a courtesy phone call to advise me that there was no car available and did not receive an apology for their error. After waiting on hold for 10 minutes, a Hertz representative, Laurenae, advised me that there were no rental cars in my area and that there was nothing she could do. She then went on to say, "What do you want me to do, I don't control the weather." I was appalled by the lack of remorse and the poor customer service. I understand that things happen and mistakes are made; however, the terrible customer service is what set me over and caused the most frustration. I will never use this company or recommend using them to anyone again. Worst experience ever!

Cons: the fact that the car was dirty/ front brakes were shot/ not the car i reserved

Cons: Did not like that I received a call from the Raeford Road store at 9:30 a.m. to notify me that there was no car available for me for my 10:00 a.m. reservation (that I had made about a month in advance.) The person who called did not offer any solutions. My travel was very necessary. While I was able to get a car from another Hertz location at the last minute, I had no choice of cars because it was so last minute. Overall however, I feel that this second counter did their best to accommodate me.

Cons: When I picked up the vehicle there was a chip in the windshield and I had the employee at in the lot annotate that it was there, but when I dropped the vehicle off they tried to charge me for it. It took a long time to talk to the manager and a long time for her to clear it up. Also, I needed to extend my rental car and the guy on the phone told me that it would cost me almost 2 hundred dollars to do. The only choice I had was to return the car and rent another one for $118 but the lady at Alamo told me that I could have done it for $27. She said that it was too late to do it for $27 because she had already closed out the rental so I was stuck paying the $118. Bullshit!

Cons: Sneaky upgrade tactics. They informed me the only compact available was a 500c but I could upgrade for 10 dollars a day. I declined and when I got the car it was a 4 door versa. (No fiats in sight anywhere).

Cons: issue with car breaks

Cons: Needed to depart RDU instead of FAY. Would have cost over $325.00 to take car one hour to RDU instead of one hour to FAY. Total car rental only $40.00. Seems somewhat ridiculous. Had to bother someone for a ride taking over two hours to drop off car in FAY and then drive to RDU.

Cons: He attempted to convince me I had to pay a hidden $95 drop fee. He said I didn't select another location when I reserved the car. I showed him my confirmation email that shows me dropping at another location but he didn't care. I canceled the reservation.

Cons: The fact that I was able to reserve a vehicle that wasn't available and there were no other vehicles available at the location

Cons: The pick up and drop off, car was not clean, waited 20 minutes to pick up the car originally.

Cons: Everything at enterprise, the people, the rudeness, the inability to do their job, lack of general knowledge about their job.

Cons: Car tires were wabbling/shaking all the way Engine oil change reminder massage kept coming Up all the time. Old jps (for extra charge) not updated Took us to Manhattan instead of queens at midnight had to pay more toll fees

Cons: I had a car reserved and there were no cars available when I arrived. Had to use Alamo instead.