Cons: Car wasn't too clean, had an odor. Dried mud in back. Found actual piece of weed behind passenger seat.
Jan 1 2017
Pros: The car
Cons: The price: there are many taxes
Jan 4 2017
Pros: Fast service, no problems
Cons: Tried to overcharge me, able to correct easily with kayak reservation hardcopy
Apr 11 2017
Pros: enterprise was good...
Cons: they did say they could get it cheaper
Jun 11 2017
Cons: Inconvenient location
Jul 16 2017
Cons: Wrong truck little interest in helping
Sep 26 2017
Niagara Toronto trip
Pros: I liked how pleasant the staff was in niagara when we picked up the car. I liked the car we had.
Cons: The drop off in Toronto was horrible. We had to keep driving around the block in downtown until we spied a teeny tiny sign that said enterprise. Once in the parking ramp it was really confusing where to go to drop off the car. I am still concerned that I am going to check my credit card statement and find a charge for the parking ramp. Horrible drop off experience.
Nov 7 2015
Pros: The process was quick and simple. The staff was friendly and helpful.
Cons: The car itself was really uncomfortable, no gas efficent and I ended up returning it a day early.
Aug 14 2017
Pros: Got a free upgrade to a brand new SUV. Checking in was very easy and quick.
Cons: When I dropped off the car I had made sure everything was nice and clean and filled up the tank more than I needed to in order to be as courteous as possible. When the staff member came back in from inspecting the car he claimed there was a stone chip in the windshield. I asked him to show me because I did not see anything. He pointed to a bug splatter. We argued but it didn't matter. I wrote a claim saying that I disagreed. I am concerned that some crazy charge is going to end up on my card that is not valid. Worst car rental experience I have ever had.
Nov 24 2017
Cons: They had no cars when I got there and wouldn't get me a car to replace it I had to go to another car rental place hertz and they were very good with me