Pros: I searched for SFO locations and didn't realize this branch didn't offer pu/do services until after I booked. Had to spend an extra $40 for Uber to take me to and from airport. Also they give the car to you at different gas levels. I prefer receiving the car at full gas, so I can just fill up and return but because I got the car at 1/4 I had to keep filling it with $10 to make sure I didn't pay for more gas than necessary. Everything else was fine.
Cons: No shuttle service and car didn't have full tank of gas.
Jul 25 2016
Pros: The person, Robert, did a great job of looking for a car for us and working with us. He managed a difficult situation very well.
Cons: There was an issue getting the car because the dealer only bad trucks at first. Luckily a car was returned in time for us to get it.
Aug 12 2016
Pros: Price was good compared to others.
Cons: The car did not appear have been completely cleaned and the brakes squeaked on and off the entire week while braking through the drive down the Pacific Coast Highway to San Diego.
Aug 30 2016
Pros: Great service!
Cons: Unfortunately there's no after hours drop off at this location, and they're closed on Sundays.
Sep 2 2016
Either Kayak or Enterprise Gave me a Bait & Switch
Cons: I made my car rental reservation on Kayak for a business trip to San Francisco. When I arrived to pick up my car, I was told that reservation was for another location, and to rent a car there for be three times the price I was expecting. I had to pay because of the business needs. But I will never use Enterprise or Kayak again, and I will make sure to share my review with others, too.