2.0 MediocreFeb 17 2021
I rented a small car for my significant other and I to go to Vegas for the weekend. I arrived to pick-up the vehicle and the lady was going to give me a large van. She told me since I paid for the manager special that van was the special for the day. I told her, that is too big and she said that is the last car she has. I told her to cancel and she said she couldn't so I went to Enterprise and luckily they had a vehicle for me at the last moment. Hertz credited me for the rental but Hertz should've of notified me about the van in advance. There website said a similar vehicle, a van is not similar to the car I rented. Can you imagine how much gas I would've used?
8.8 ExcellentJul 16 2019
The Camry was a perfect fit for our family of four. It appeared newer and in better shape than a car with 33k miles--well maintained! It got >40 MPG on my drive to and from AZ.I did not experience the two staff at pick up as very warm or attentive. One was already helping someone, but the second, who appeared to be doing computer work (she had no one in front of her being helped), barely acknowledged me and made no effort to help me. Finally, a third worker appeared.
2.0 MediocreMar 12 2018
Dirty Toyota Yaris!Car was filthy inside upon pickup. Antenna was missing from the top of the car= no radio.
6.4 GoodFeb 21 2018
Can't adjust price turning in early with pay upfrontThe vehicle was clean and had no problems.Turned in vehicle the day early no price adjustment.
6.0 GoodFeb 13 2018
Disappointed was unable to leave or drop off in VegasNew vehicleNot able to drop off in Vegas
10.0 ExcellentFeb 1 2018
Price, and cleanliness of the car
2.0 MediocreJan 31 2017
Debit card policy ridiculousThey don't accept debit cards if reservation made same day, company policy. I find this a major inconvenience since other rental car places accept them even if reservation is made same day.
8.4 ExcellentNov 29 2016
great on gasIt had not security system therefore every time I parked I felt uneasy that the car did not have an alarm I know the cars can be stolen with or without an alarm, some how with the alarm you are not so worried. that there will be no car upon your return.,