Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "World class service."9.6 "96% found the
staff to be very friendly ." 9.8 "Management was excellent , said 98%." 9.8 "98% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
9.2 "Excellent breakfast."
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8.7 "Location is great."9.4 "
Great parking , according to 94%." 8.0 "80%liked the proximity to sightseeing ." -
7.6 "Nice rooms."7.8 "78% said the
beds were comfortable ." 7.9 "79% saidrooms were clean ." 7.4 "74% said thebathroom was clean ." 10.0 "100% thought theview was good ." -
3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 9.9 "Management was excellent , said 99%." 7.3 "73% thought theservice was very professional ." 9.8 "98% said thereception staff was great ." -
9.2 "Excellent breakfast."
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8.8 "Location is great."9.3 "
Great parking , according to 93%." -
7.5 "Nice rooms."7.9 "79% said the
beds were comfortable ." 8.0 "80% saidrooms were clean ." 10.0 "100% thought theview was good ." 7.3 "73% said thebathroom was clean ." -
3.5 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.3 "Excellent breakfast."
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8.7 "Location is great."
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8.0 "Generally very clean."7.9 "79% said
rooms were clean ." -
7.7 "Nice rooms."7.9 "79% said
rooms were clean ." 7.6 "76% said thebeds were comfortable ." 7.1 "71% thoughtrooms were spacious ."
Overall Rating
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9.6 "World class service."9.7 "97% found the
staff to be very friendly ." 9.9 "Management was excellent , said 99%." 9.8 "98% said thereception staff was great ." -
9.3 "Excellent breakfast."
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8.6 "Location is great."
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7.8 "Nice rooms."7.8 "78% said the
beds were comfortable ." 7.1 "71% thoughtrooms were spacious ." 8.2 "82% saidrooms were clean ." -
7.6 "Good vibe."8.8 "88% said it was a
stylish hotel ." -
6.9 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
Very nice large room. All was tidy and clean. Breakfast was particularly good. Proprietors could not do enough to make sure we enjoyed our stay.
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8.0review from
My husband and I found the hotel to be in an ideal situation, on the edge of Cheltenham where it was peaceful but close enough for shopping if you want to, and we found our weekend to be very relaxing. We thoroughly enjoyed it There was nothing we could fault about our stay at the Charlton Kings Hotel
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7.0review from
The hotel was nice and the rooms were clean and tidy. It was very quiet during our stay and I can't fault the hotel at all. Nothing
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8.0review from
As a solo traveller I found this small hotel very pleasant. There is a welcoming bar area and conservatory where one feels comfortable to sit on one's own. The owners are attentive to the traveller's needs but give you the personal space one would expect from a larger hotel; a good balance. I will use the hotel again. I would have preferred a larger television in my room.
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6.3review from
Very friendly staff, clean and tidy room, good food, free wifi.
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7.0review from
Excellent, friendly service
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6.8review from
Very clean hotel and nicely finished on outskirts of town being the last property on the road althought walking distance to the town centre. Also has a bar and restaurant open to the public. Good location for Race Course with excellent taxi service using mobile phone & text messaging to confirm your taxi is waiting avoiding it being taken by other people! It rained and we should have stayed longer! The hotel has no pool or leisure facilities so more a b&b than hotel.
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6.4review from
In particular the food was excellent;both breakfast & evening meal with very comprehensive menu. The food was cooked excellently too.
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6.4review from
Very friendly & helpful staff / management. Convenient location for Cheltenham and the Cotswold countryside. Uncomfortable bed, but may just have been that room.
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6.8review from
The cosy friendly, atmosphere and they went that extra mile for us.
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8.0review from
My husband and I found the hotel to be in an ideal situation, on the edge of Cheltenham where it was peaceful but close enough for shopping if you want to, and we found our weekend to be very relaxing. We thoroughly enjoyed it There was nothing we could fault about our stay at the Charlton Kings Hotel
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8.0review from
As a solo traveller I found this small hotel very pleasant. There is a welcoming bar area and conservatory where one feels comfortable to sit on one's own. The owners are attentive to the traveller's needs but give you the personal space one would expect from a larger hotel; a good balance. I will use the hotel again. I would have preferred a larger television in my room.
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6.8review from
Very nice large room. All was tidy and clean. Breakfast was particularly good. Proprietors could not do enough to make sure we enjoyed our stay.
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7.0review from
The hotel was nice and the rooms were clean and tidy. It was very quiet during our stay and I can't fault the hotel at all. Nothing
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7.0review from
Excellent, friendly service
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6.8review from
Very clean hotel and nicely finished on outskirts of town being the last property on the road althought walking distance to the town centre. Also has a bar and restaurant open to the public. Good location for Race Course with excellent taxi service using mobile phone & text messaging to confirm your taxi is waiting avoiding it being taken by other people! It rained and we should have stayed longer! The hotel has no pool or leisure facilities so more a b&b than hotel.
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6.8review from
The cosy friendly, atmosphere and they went that extra mile for us.
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6.3review from
Very friendly staff, clean and tidy room, good food, free wifi.
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6.4review from
In particular the food was excellent;both breakfast & evening meal with very comprehensive menu. The food was cooked excellently too.
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6.4review from
Very friendly & helpful staff / management. Convenient location for Cheltenham and the Cotswold countryside. Uncomfortable bed, but may just have been that room.
