Terrible - 1 double bed and a camp bed for 2 adults 2 children, clothes stolen by house keeping and a pair of my daughters shoes
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Amenities at Holiday Inn Chester - South By IHG
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Reviews of Holiday Inn Chester - South By IHG
7.9
Good
3448 verified ratings
Wonderful
1375
Very good
756
Good
563
Okay
252
Fair
211
Mediocre
102
Poor
189
Summary of reviews
Guests say
Guests consistently highlight the friendly and helpful staff, with many mentioning excellent service at reception and in the restaurant. Breakfast receives frequent praise for its quality and variety. The location is considered convenient for travel and local attractions. While many found the rooms clean, comfortable, and spacious, some noted that the hotel and certain facilities could benefit from refurbishment. There are occasional complaints about noise, outdated decor, and isolated cleanliness issues, but overall, guests enjoyed their stay, especially appreciating the value for money and welcoming atmosphere.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.9 out of 10
3299 reviews
8.4 out of 10
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7.5 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary buffet breakfast with lots of variety, and guests have mentioned that it is excellent with everything that they required.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as dust on the floor in the bathroom and stained carpets throughout rooms, halls, and the lobby. However, many guests have also praised the hotel for being clean, fresh, and having great facilities.
How are the staff at the hotel?
The staff are described as nice, friendly, welcoming, and helpful by many guests. However, a few guests have mentioned encountering rude staff members.
What are the highlights of the hotel's amenities?
The hotel features a heated indoor pool, sauna, and fitness center for guest use, and guests have particularly enjoyed the pool, comfy beds, and the lovely breakfast.
Is the hotel suitable for families?
Yes, the hotel is family-friendly, offering kids meals, and kids stay and eat free. Additionally, the heated swimming pool has been highlighted as a massive bonus for families.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Pool View
Several guests praised the pool area and recommended choosing a room with a view of the pool for a more enjoyable stay.
Consider Bringing Your Own Snacks
Some guests found the food to be expensive and not up to their expectations, so consider bringing your own snacks or exploring nearby dining options.
Check Room Amenities
Before settling in, inspect the room for any maintenance issues such as broken windows or cleanliness concerns, as a few guests reported encountering these issues during their stay.
Take Advantage of the Health Club
Guests appreciated the hotel's health club with an indoor pool, sauna, and fitness center, so make sure to allocate time to enjoy these facilities during your stay.
Request Room Restocks
If you find that your in-room supplies are running low, don't hesitate to request a restock of items like tea, coffee, and toiletries from the hotel staff.
Plan for Renovations
Be aware that some guests mentioned ongoing renovations during their stay, so it might be helpful to inquire about any potential disruptions before booking.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Chester Zoo and the River Dee makes it convenient for guests to explore these sites, so plan some time for nearby sightseeing.
Consider Bringing Your Own Entertainment
A few guests experienced issues with the TV and limited entertainment options, so consider bringing your own devices for entertainment during downtime.
Check for Special Requests
If you have any special requests or celebrations, such as a birthday, inform the hotel in advance, as guests appreciated the staff's efforts to accommodate special occasions.
Take Advantage of the Complimentary Breakfast
Many guests praised the complimentary buffet breakfast, so make sure to start your day with a satisfying meal at the hotel.
Location
Wrexham Road, Chester, CH4 9DL
What's nearby
- Wrexham Road Farm0.4 mi
- Chester Castle2 mi
- Chester Racecourse2 mi
- Cheshire Military Museum2.1 mi
- Chester City Walls2.1 mi
- Grosvenor Museum2.1 mi
- Chester F.C.2.2 mi
- Stanley Palace2.2 mi
- St Michael's Church2.3 mi
- Nine Houses2.3 mi
- Chester City Centre2.4 mi
- Chester Town Hall2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Chester - South By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | February | $112 | $109 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 59% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn Chester - South By IHG
Which month has the cheapest rates at Holiday Inn Chester - South By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Chester - South By IHG is January, with an average nightly rate of $93. The most expensive month is June at $137 per night.
What is the cheapest day to book Holiday Inn Chester - South By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Chester - South By IHG is Sunday, with an average nightly rate of $75. The most expensive day is Tuesday at $127 per night.
How far in advance should you book Holiday Inn Chester - South By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn Chester - South By IHG, book around 7 weeks in advance. This could save you approximately 24% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn Chester - South By IHG
FAQs when booking at Holiday Inn Chester - South By IHG
Nearby hotels and places to stay
Closest
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See most recommended stays in ChesterGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 2.4 mi | Liverpool J. Lennon | 12.3 mi |