Ice maker is kept behind a closed door by the elevator which added a layer of noise insulation. Our room was close to the elevator and we did not experience any noise problems.
3 stars
Hilton Garden Inn Chesterton
Photos of Hilton Garden Inn Chesterton
Overview
The Chesterton Hotels Hilton Garden Inn Chesterton is conveniently located off of motorway Interstate 80-90 and is a short drive from several key attractions in the city. This mid-range establishment is 39 miles from both Midway Airport and South Bend International Airport. It has a total of 120 non-smoking, air-conditioned guest rooms, family rooms, and suites. Conference facilities, free parking, and baggage storage are all available.
Guests can choose from rooms, suites, or accessible rooms during their stay. Each room has one king bed or two queen beds and a chair with an ottoman. There is a spacious work desk along with two phones, which each have two lines. A microwave, refrigerator, coffee maker, iron and ironing board are all provided. All rooms also have a safe to hold guest valuables. Suites have separate living areas and come with Keurig coffee makers.
The Garden Grille Restaurant provides a fresh breakfast each morning as well as a nightly dinner. There is also a Pavilion Pantry convenience store that stocks ready-to-eat meals, beverages, and sundries. There are also several restaurants outside of the hotel including Bob Evans, Dog Days Ice Cream Parlor, Round the Clock, Pestos Italian Restaurant & Pizzeria, and Ivy’s Bohemia House.
This hotel is family-firendly and offers high chairs and playpens for families who need them. There is also a business center for professionals with a printer, photocopying services, a fax machine, business phone service, and audio/visual rental equipment.
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Amenities at Hilton Garden Inn Chesterton
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Mini-fridge
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free parking
- Private parking
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Garden Inn Chesterton
8.2
Very good
514 verified ratings
Wonderful
286
Very good
77
Good
58
Okay
37
Fair
21
Mediocre
16
Poor
19
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, with many praising the cleanliness of the rooms. However, there were significant complaints about outdated amenities, cleanliness issues like bugs and ants, and the lack of breakfast options. Overall, while some guests enjoyed their stay, others felt disappointed due to these issues.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8.2 out of 10
368 reviews
8.3 out of 10
87 reviews
8.9 out of 10
4 reviews
All reviews
Pros (+) The service is amazing, and it has the probably the highest quality in-hotel restaurant for a non-luxury hotel.
Cons (-) The beds are really good but could use a bit of an update.
Pros (+) The hotel was clean and the staff was very friendly. The online check-in option was wonderful as we were a very late arrival after a concert.
Cons (-) Beds were VERY firm, to the point of being a bit uncomfortable. Listing and website would lead you to believe this has a full restaurant in the building...this is far from the truth. They offer a "buffet" breakfast that is your basic eggs, sausage, potatoes on a hot plate (quality on par for most free breakfasts offered at competing hotels...except this isn't free.) They do also offer made to orde...
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Pros (+) Clean, all help was pleasant and spoke perfect English something very uncommon these days
Cons (-) Breakfast was expensive with bob Evans next door and no free wifi
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers the Garden Grille Restaurant, which provides a fresh breakfast each morning as well as a nightly dinner. There is also a Pavilion Pantry convenience store that stocks ready-to-eat meals, beverages, and sundries. Additionally, there are several restaurants outside of the hotel including Bob Evans, Dog Days Ice Cream Parlor, Round the Clock, Pestos Italian Restaurant & Pizzeria, and Ivy’s Bohemia House.
What amenities are available for families with children?
The hotel is family-friendly and offers high chairs and playpens for families who need them. Additionally, cribs are available, and kids' meals are offered.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect a clean and comfortable environment with friendly and helpful staff. The hotel also provides laundry facilities, ironing service, and a clean, beautiful garden area.
What are the common concerns about the hotel's amenities and services?
Some guests have expressed concerns about the cleanliness of the pool/spa, the availability of breakfast, and the ongoing renovations affecting the common areas of the hotel. Additionally, there have been comments about noise levels and the need for more garbage cans in the rooms.
When is the best time to visit the hotel?
The high season at the hotel is in July, while the low season is in March. Visitors can plan their stay accordingly to enjoy the best experience based on seasonal factors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests mentioned that the ongoing construction during their stay was disruptive. Consider requesting a room away from any construction areas to ensure a peaceful stay.
Check for Renovations
Several guests noted that the hotel lobby was being renovated during their visit, which was not mentioned during booking. It might be helpful to check with the hotel about any ongoing renovations that could impact your stay.
Consider Pet-Friendly Rooms
If traveling with pets, consider requesting a pet-friendly room. Some guests appreciated the pet-friendly policy and convenient location for pet owners.
Verify Breakfast Inclusions
Guests found the breakfast confusing and mentioned that it was not clearly explained whether it was included in their stay. It's advisable to verify the breakfast inclusions at the time of booking to avoid any confusion.
Request a Quiet Room
Some guests reported noise from room to room, especially on the ground floor. If you're sensitive to noise, consider requesting a quiet room away from potential sources of disturbance.
Be Mindful of Room Conditions
Several guests reported issues such as cracked or dirty amenities in their rooms. It's advisable to inspect the room upon arrival and report any discrepancies to the staff promptly.
Explore Nearby Dining Options
While the hotel has its own restaurant, guests recommended exploring nearby dining options such as Bob Evans and other affordable restaurants within a short distance for more variety.
Clarify Late Checkout Requests
Some guests experienced miscommunication regarding late checkout requests. If you require a late checkout, it's recommended to confirm and clarify the details with the reception staff to avoid any inconvenience.
Check Wi-Fi Options
The hotel offers two levels of Wi-Fi, with additional charges for higher-speed access. If you require faster Wi-Fi, consider inquiring about the available options to ensure it meets your needs.
Inquire About Pool and Spa Conditions
A few guests mentioned concerns about the cleanliness of the pool and spa. Before planning to use these facilities, it's advisable to inquire about their current conditions to make an informed decision.
Location
501 Gateway Boulevard, Chesterton, IN 46304
What's nearby
- Norris and Harriet Coambs Lustron House2.2 mi
- Martin Young House2.3 mi
- George Brown Mansion2.3 mi
- O'Gara and Wilson Ltd.2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Chesterton
Low season | March |
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High season | July |
Average price (weeknight) | $155 |
Average price (weekend night) | $212 |
When to book a room at Hilton Garden Inn Chesterton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
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Distance to city center | 2.6 mi |
Everything you need to know for your stay in Chesterton
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