The Empress Hotel

4 stars
199/42, Chang Klan Road, Chiang Mai 50100, Thailand
Chiang Mai, Thailand
8.7
Very good
based on 2021 reviews
2,021 reviews
Thu 10/30
-
Fri 10/31
1 room, 2 guests
Deals from
$40
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$40
Double room
$48
King room
$51
45 more The Empress Hotel deals
45 more The Empress Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Within a 15-minute drive of Chiang Mai International Airport, Empress Hotel Chiang Mai offers a sauna, an outdoor pool and free Wi-Fi. Close to restaurants and shops, the hotel is an ideal base when in Chiang Mai.

A wide range of personalized services are available for guests of Empress Hotel Chiang Mai, such as valet parking, an express check-in and check-out feature and 24-hour room service. Guests are able to work out at the gym, or rent a bicycle and discover the surroundings.

Rooms include a mini bar and floor-to-ceiling windows together with movies-on-demand. They offer a refrigerator, a private bathroom and bottled water.

The Empress Hotel boasts convenient dining options, such as Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests looking to unwind with a drink can try out the in-house bar.

The Empress Hotel is also located near the area's popular restaurants and bars, and the Spa at Shangri-La is a 10-minute walk away. Chiang Mai Night Bazaar is also nearby.

8.7
Very good rating
Based on 2,021 verified guest reviews

Latest deals for The Empress Hotel

Thu 10/30
Fri 10/31
Double room
bed type unknown
$48
nightly with fees
bed type unknown
$74
nightly with fees
Superior room
bed type unknown
$40
nightly with fees
1 twin bed
$41
nightly with fees
bed type unknown
$46
nightly with fees
Premier room
bed type unknown
$81
nightly with fees
bed type unknown
$90
nightly with fees
King room
2 twin beds
$51
nightly with fees
Deluxe room
bed type unknown
$52
nightly with fees
bed type unknown
$57
nightly with fees
bed type unknown
$60
nightly with fees
Executive room
bed type unknown
$74
nightly with fees
bed type unknown
$75
nightly with fees
1 twin bed
$78
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Empress Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business center
  • Wi-Fi available in all areas

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Electric kettle
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Pool and spa

  • Outdoor pool
  • Pool towels
  • Massage
  • Pool bar
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Fitness

  • Fitness center

Reviews of The Empress Hotel

8.7
Very good
2021 verified ratings
Wonderful
1339
Very good
353
Good
181
Okay
75
Fair
40
Mediocre
14
Poor
19

Summary of reviews

Guests say
Guests appreciated the friendly and professional staff, as well as the comfortable and clean rooms. The location was often highlighted as a strong point, making it convenient for various activities. However, there were complaints regarding cleanliness in some rooms, issues with breakfast quality, and a few mentions of uncomfortable beds. Overall, guests enjoyed their stay but noted areas for improvement.
AI-Generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Room Size8 out of 10
Atmosphere7.5 out of 10
Cleanliness4 out of 10
Breakfast3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Joe, Jun 2024
The staff at breakfast was awesome! We lucked out and got a corner room with views in two directions....great room!
8.0
Very good
David, May 2024
The Empress is right down the street from the Night Bazaar in Chiang Mai - one of the mainstays and attractions in the city. The facilities are well-kept and the staff are very accommodating. If you want a comfortable stay that allows you to have money left over for fun - the Empress is for you! I have stayed at this hotel at least a dozen times and I make it my main booking whenever I am near to ...
Read more
10
Wonderful
Anonymous, Sep 2018
Pros (+) Amazing service, very accomodating, very very comfortable.
6.0
Okay
Nelson, Jan 2017
Cons (-) A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Location

199/42, Chang Klan Road, Chiang Mai 50100

What's nearby

  • Chiang Mai Night Bazaar0.7 mi
  • Baan Haw Mosque0.8 mi
  • Tha Phae Gate1 mi
  • Wat Chedi Luang1.2 mi
  • Chiang Mai City Centre1.3 mi
  • Wat Chiang Mun1.5 mi
  • Wat Phra Singh1.5 mi
  • Wiang Kum Kam1.7 mi
  • Wat Suan Dok2.3 mi
  • Wat Jed Yot2.9 mi
  • Wat Umong3.2 mi
  • Chiang Mai University3.4 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:30 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 0505531001687

Essential information about The Empress Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
November
$60
$48
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 19% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Empress Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Empress Hotel

  • If you’re after a cheap room at The Empress Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Empress Hotel, plan to stay on a Friday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at The Empress Hotel was booked for on KAYAK in the last 2 weeks was $57, while the most expensive was $57.
  • How long should you stay at The Empress Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Empress Hotel

  • Where is The Empress Hotel located?

    The Empress Hotel is located at 199/42, Chang Klan Road in Chang Khlan, 1.2 miles from the center of Chiang Mai. Chiang Mai Night Bazaar is the closest landmark to The Empress Hotel.

  • When is check-in time and check-out time at The Empress Hotel?

    Check-in time is 2:00 PM and check-out time is 12:30 PM at The Empress Hotel.

  • Does The Empress Hotel offer free Wi-Fi?

    Yes, The Empress Hotel offers free Wi-Fi.

  • Does The Empress Hotel offer free parking?

    Yes, The Empress Hotel offers free parking.

  • How far is The Empress Hotel from the airport?

    The Empress Hotel is 2.3 miles from Chiang Mai. The Empress Hotel is 48.8 miles from Lampang.

  • Does The Empress Hotel have a pool?

    Yes, The Empress Hotel has a pool onsite.

  • How does KAYAK find such great The Empress Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel in Chiang Mai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Empress Premier Hotel9.1 Excellent (1,081 reviews)0.06 miOutdoor pool, Spa and wellness center, Fitness center$63+
3-star hotel
59% cheaper
Hua Lin Inn
6 Good (178 reviews)0.11 miRoom service, Free Wi-Fi, Free parking$18+
2-star hotel
68% cheaperRim Ping Guest House6.3 Good (35 reviews)0.12 miWi-Fi, Free parking, Wi-Fi available in all areas$14+
4-star hotel
41% cheaper
Le Bis Hotel
8.1 Excellent (382 reviews)0.13 miOutdoor pool, Restaurant, Room service$26+

Cheapest

See cheapest stays in Chiang Mai
2-star hotel
68% cheaperRim Ping Guest House6.3 Good (35 reviews)0.12 miWi-Fi, Free parking, Wi-Fi available in all areas$14+
3-star hotel
59% cheaper
Hua Lin Inn
6 Good (178 reviews)0.11 miRoom service, Free Wi-Fi, Free parking$18+
3-star hotel
55% cheaperFa Dragon7.9 Good (324 reviews)0.17 miWi-Fi, Free parking, Wi-Fi available in all areas$20+
4-star hotel
41% cheaper
Le Bis Hotel
8.1 Excellent (382 reviews)0.13 miOutdoor pool, Restaurant, Room service$26+

Most recommended

See most recommended stays in Chiang Mai
5-star hotel
Empress Premier Hotel9.1 Excellent (1,081 reviews)0.06 miOutdoor pool, Spa and wellness center, Fitness center$63+
3-star hotel
The Astra Condo by Five Star
8.6 Excellent (20 reviews)0.16 miWi-Fi$53+
4-star hotel
41% cheaper
Le Bis Hotel
8.1 Excellent (382 reviews)0.13 miOutdoor pool, Restaurant, Room service$26+
5-star hotel
The Astra 2bedroom,close night bazaar and old city
8 Excellent (2 reviews)0.17 mi$58+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.8
1.2 mi
Chiang Mai
2.3 mi

Everything you need to know for your stay in Chiang Mai

Not what you’re looking for? Find thousands of other hotels, flight deals, car rentals and package deals with KAYAK.