The staff at breakfast was awesome! We lucked out and got a corner room with views in two directions....great room!
4 stars
The Empress Hotel - Sha Extra Plus
Photos of The Empress Hotel - Sha Extra Plus
Overview
Within a 15-minute drive of Chiang Mai International Airport, Empress Hotel Chiang Mai offers a sauna, an outdoor pool and free Wi-Fi. Close to restaurants and shops, the hotel is an ideal base when in Chiang Mai.
A wide range of personalized services are available for guests of Empress Hotel Chiang Mai, such as valet parking, an express check-in and check-out feature and 24-hour room service. Guests are able to work out at the gym, or rent a bicycle and discover the surroundings.
Rooms include a mini bar and floor-to-ceiling windows together with movies-on-demand. They offer a refrigerator, a private bathroom and bottled water.
The Empress Hotel boasts convenient dining options, such as Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests looking to unwind with a drink can try out the in-house bar.
The Empress Hotel is also located near the area's popular restaurants and bars, and the Spa at Shangri-La is a 10-minute walk away. Chiang Mai Night Bazaar is also nearby.
Latest deals for The Empress Hotel - Sha Extra Plus
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Empress Hotel - Sha Extra Plus
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Outdoor pool
- Pool towels
- Massage
- Pool bar
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of The Empress Hotel - Sha Extra Plus
8.7
Very good
1980 verified ratings
Wonderful
1304
Very good
348
Good
185
Okay
74
Fair
38
Mediocre
14
Poor
17
Summary of reviews
Guests say
Guests praised the excellent service and friendly staff, highlighting the accommodating nature of the hotel. However, many reviews pointed out issues with cleanliness, including dirty rooms and maintenance problems. The breakfast received mixed reviews, with some guests finding it satisfactory while others felt it was lacking variety.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
606 reviews
8.9 out of 10
159 reviews
8.8 out of 10
4 reviews
9.3 out of 10
2 reviews
8.5 out of 10
4 reviews
All reviews
The Empress is right down the street from the Night Bazaar in Chiang Mai - one of the mainstays and attractions in the city. The facilities are well-kept and the staff are very accommodating. If you want a comfortable stay that allows you to have money left over for fun - the Empress is for you! I have stayed at this hotel at least a dozen times and I make it my main booking whenever I am near to ...
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Pros (+) Amazing service, very accomodating, very very comfortable.
Cons (-) A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests can also enjoy a drink at the in-house bar.
How is the cleanliness of the hotel?
Guests have praised the cleanliness of the property, with housekeeping doing an excellent job of keeping the rooms clean and comfortable.
What are the best times to visit the hotel?
The hotel is conveniently located near popular attractions and the Chiang Mai Night Bazaar, making it a great place to stay for those looking to explore the area. Additionally, the hotel is situated in a safe tourist area, making it ideal for solo travelers.
What are the parking facilities like at the hotel?
The hotel offers ample parking, making it convenient for guests with vehicles. However, some guests have mentioned that the car parking building can be a bit too dark.
How is the quality of the beds at the hotel?
Guests have reported sleeping soundly every night thanks to the comfortable beds, providing a pleasant and restful stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Gym and Bicycle Rental
Guests appreciated the well-equipped gym and the option to rent bicycles to explore the surroundings.
Consider Room Upgrade for Modern Décor
Some guests noted that the interior of the rooms appeared dated. Consider upgrading to a room with a more modern décor for a more satisfying experience.
Enjoy the Breakfast Buffet
Many guests praised the breakfast buffet, highlighting the multiple choices available. It's recommended to take advantage of this offering during your stay.
Explore Nearby Attractions
The hotel's proximity to the Chiang Mai Night Bazaar and other popular attractions makes it a convenient choice for travelers interested in exploring the local culture and shopping opportunities.
Take Note of the Crowded Pool
While the swimming pool was praised for its quality, some guests mentioned that it could get crowded in the afternoon. Planning pool time earlier in the day might provide a more relaxed experience.
Consider Transportation Options
The hotel offers an airport shuttle service for added convenience. Guests arriving by air may find this service particularly useful.
Check for Special Offers
Some guests mentioned receiving a welcome gift upon check-in, which added a special touch to their stay. Inquire about any ongoing promotions or perks during the booking process.
Be Mindful of Wireless Connection
A few guests experienced issues with the hotel's wireless connection. It's advisable to have alternative connectivity options if a stable internet connection is essential during your stay.
Engage with the Concierge Desk
The concierge desk was praised for its welcoming and helpful staff. Don't hesitate to seek their assistance for recommendations and travel arrangements.
Location
199/42, Chang Klan Road, Chiang Mai 50100
What's nearby
- Chiang Mai Night Bazaar0.7 mi
- Baan Haw Mosque0.8 mi
- Tha Phae Gate1 mi
- Wat Chedi Luang1.2 mi
- Chiang Mai City Centre1.3 mi
- Wat Chiang Mun1.5 mi
- Wat Phra Singh1.5 mi
- Wiang Kum Kam1.7 mi
- Wat Suan Dok2.3 mi
- Wat Jed Yot2.9 mi
- Wat Umong3.2 mi
- Chiang Mai University3.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Empress Hotel - Sha Extra Plus
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $52 |
Average price (weekend night) | $46 |
When to book a room at The Empress Hotel - Sha Extra Plus
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Chiang Mai |
Distance to airport | 2.3 mi |