Overview

The Empress Hotel

199/42 Changklan Rd, Chiang Mai 50100, Thailand
+66 53 270 240

$49+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 2,174 reviews
See all reviews

Review highlights

  • 9.4
  • 9.4
  • 9.3
  • 6.9

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    A stay at The Empress Hotel Chiang Mai places you in the heart of Chiang Mai, minutes from Central Chiang Mai Memorial Hospital and close to Chiang Mai City Arts & Cultural Center. This 4-star hotel is within close proximity of Chiang Mai Night Bazaar and Wiang Kum Kam.

    Rooms

    Make yourself at home in one of the 375 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and a turndown service, and housekeeping is provided daily.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 2,174 reviews
    • 9.4 "Perfectly clean."
    • 9.4 "World class service."
    • 9.3 "Incredible bar."
    • 9.1 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 6.9 "Average comfort."
    • 4.6 "Vibe wasn't good."
    • 2.5 "Disappointing internet connection."
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    Overall Rating

    8.6 Excellent
    Based on 1,173 reviews
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      9.0 "90% found the restaurant service to be one of the best."
      9.6 "Housekeeping was great, according to 96%."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.0 "90% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 9.2 "Excellent breakfast."
    • 9.1 "Food is to die for."
      9.5 "95% loved the menu selection."
      9.9 "99% were happy with the price."
      9.7 "Yummy desserts, said 97%."
      8.1 "81% loved the dining experience."
    • 8.6 "Good value."
      9.9 "99% were happy with the price."
    • 6.8 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      6.2 "For only 62%, the noise level was all right."
    • 6.8 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 2.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 652 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
    • 9.3 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
      9.8 "98% were happy with the price."
      9.5 "95% loved the menu selection."
      9.3 "93% enjoyed the snacks that were offered."
    • 9.0 "Excellent breakfast."
    • 8.7 "Good value."
      9.8 "98% were happy with the price."
    • 6.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.5 "For only 65%, the noise level was all right."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 43 reviews
    • 9.5 "Perfectly clean."
    • 9.4 "World class service."
    • 8.9 "Food is delicious."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
    • 6.9 "Average comfort."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 4.5 "Vibe wasn't good."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 304 reviews
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.6 "Good value."
    • 8.4 "Location is great."
      7.8 "78% liked the proximity to shopping."
    • 4.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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