Pros (+) The quality and quantity of towels The black and white tile in the shower Hair dryer
Cons (-) Bigger elevators
2 stars
Best Western River North Hotel
Photos of Best Western River North Hotel
Overview
The Best Western River North Hotel is an easy walk from Chicago’s Magnificent Mile. Set in the heart of the city, it has an impressive array of amenities and services that would make it ideal for a business or leisure traveler. A short walk or drive takes guests to such destinations as Wrigley Field, the Navy Pier and Willis Tower, both major airports are within 15 miles.
Yet, the hotel can easily serve as a destination thanks to its beautiful and modern interiors, its world-class amenities and services, excellent dining, and perfect location. Guests will be able to enjoy the rooftop deck with its non-stop Chicago views, the indoor pool with its wall of glass gazing out to the city, the fully-furnished fitness center, the business center, valet parking, shuttle services, daily breakfast services, free WiFi, and excellent dining options.
Guests eager to savor authentic Chicago fare will appreciate having two eateries on the premises that specialize in that sort of cuisine. Pizzeria Ora specializes in Chicago’s signature deep dish pizzas along with other Italian classics. The Pizzeria Ora Lounge has a pub vibe with bar service and all kinds of sports on for diners to enjoy.
The 150 guest rooms and suites are all luxuriously appointed and decorated. Each features coffee and tea facilities, a flat screen TV with cable TV, deluxe bedding, an ergonomically designed work station, voice mail services, a sitting area, and private bath with premium toiletries.
Whether visiting Chicago for the food and the shopping or sightseeing, or on a business trip in this famous city, the Best Western River North Hotel will put you in the heart of things while offering a home-like setting.
Latest deals for Best Western River North Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western River North Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
General
- Window
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Rooftop pool
- Heated pool
- Indoor pool
Parking and transportation
- Parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Best Western River North Hotel
7.3
Good
2648 verified ratings
Wonderful
931
Very good
530
Good
479
Okay
212
Fair
192
Mediocre
121
Poor
183
Summary of reviews
Guests say
Guests appreciate the great location and friendly staff, but many complaints arise regarding cleanliness, noise levels, and service quality. The rooms are often described as small and not well-maintained, leading to a negative overall experience for some visitors.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
1578 reviews
7.6 out of 10
142 reviews
8.3 out of 10
15 reviews
8.2 out of 10
11 reviews
All reviews
Pros (+) Location
Cons (-) This hotel is overpriced for the value. We have stayed here before and had a good experience staying in a suite in the main building. This time we stayed in a king room and ended up in the building separate from the front desk. The room was tiny. Like NYC hotel room tiny. The air conditioner was so loud we couldn’t even run it while trying to sleep. There was terrible street noise, hallway noise a...
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Pros (+) Customer service and rooms were clean and spacious
Cons (-) The 2 separate buildings
Pros (+) Very welcoming attitude by all employees we met. Very clean and comfortable room. The staff went the extra mile with a smile.
Cons (-) No complaints
Pros (+) The room was exactly what we needed. Comfortable, roomy, great location and at a very fair price. You can't ask for more.
Cons (-) The water pressure is the shower could be a little stronger, but at the end of the day, it worked.
Pros (+) Great location, many places within walking distance. It was very easy to get to off the highway, plus cheap parking! ($25/night). Room was small, but had everything we needed for 1 night - bed, bathroom, shower, wifi.
Pros (+) Location. Strong, free wifi. Reasonable parking (for Chicago)
Cons (-) Small (full) beds, small room, no breakfast, poor value ($300/night all in)
Pros (+) Good price, great location.
Cons (-) Rooms on Ohio Street are noisy during AM rush hour as cars & trucks drive by. Bed firm, just OK.
Pros (+) Price, pool, walking distance
Cons (-) No refrigerator in room
Pros (+) The hotel is centrally located and about a mile walk or short cab ride to all tourist sites. It has an easy access to many restaurants. The lobby and indoor pool facility on the roof was clean and well maintained. The noise level was fine for the city. The rooms were small, but adequate if you are a petite sized family. The price (including the $25 daily parking fee, plus additional $10 for taking...
Cons (-) The hotel has only 1 primary working elevator. There is an elevator that has been out of service for sometime and will probably not be fixed in the near future. Several guests have reported this problem since the beginning of summer. Although the room was overall clean, the carpet was very dingy and there was about a 2 to 3 feet in diameter DISGUSTING stain on 1 corner. I told the front desk and a...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers two eateries specializing in Chicago's signature deep dish pizzas and other Italian classics, along with a pub vibe and bar service for diners to enjoy.
What are the common concerns about the hotel's rooms?
Guests have mentioned concerns about the room's odor, size, darkness, and the need for updates in the carpet and walls.
What practical amenities are available at the hotel?
The hotel provides daily breakfast services, free WiFi, valet parking, shuttle services, and a fully-furnished fitness center.
What do guests appreciate about the hotel's location?
Guests appreciate the hotel's central location, within walking distance to major tourist attractions, shopping districts, and a variety of dining options.
What are the common concerns about the hotel's parking?
Some guests have expressed concerns about the expensive parking rates and the limited availability of parking spots, especially for larger vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel's proximity to iconic landmarks and major tourist attractions makes it an excellent choice for those looking to explore Chicago.
Check Room Amenities
Some guests found the rooms to be spacious and comfortable, while others noted that the lack of a refrigerator and microwave was a downside. Consider your specific needs when selecting a room.
Be Mindful of Noise
Several guests mentioned noise-related issues, such as thin walls and external noise from nearby establishments. Light sleepers may want to take this into account when choosing a room.
Parking Considerations
Guests highlighted the parking situation and pricing as areas of concern. It may be worth exploring alternative parking options in the area.
Explore Dining Options
The hotel offers two eateries specializing in authentic Chicago fare. Consider trying out Pizzeria Ora for deep dish pizzas and Italian classics.
Take Advantage of the Location
The hotel's central location in River North provides easy access to a variety of dining options and attractions, making it convenient for both leisure and business travelers.
Consider Wi-Fi Options
Some guests mentioned issues with the Wi-Fi, so it may be advisable to have a backup plan for internet connectivity during your stay.
Utilize the Rooftop Deck
Guests appreciated the rooftop deck with its stunning views of Chicago. Consider spending some time there to take in the cityscape.
Inquire About Special Requests
If you have specific needs or preferences, consider reaching out to the staff in advance. Some guests mentioned that the staff were accommodating and eager to please.
Location
125 West Ohio Street, Chicago, IL 60654-7168
What's nearby
- River North0.3 mi
- Michigan Avenue0.4 mi
- Magnificent Mile0.4 mi
- Michigan Avenue Bridge0.5 mi
- Chicago Theater0.5 mi
- Museum of Contemporary Art0.6 mi
- Millennium Park0.8 mi
- Willis Tower1 mi
- Art Institute of Chicago1 mi
- Chicago Board of Trade Building1 mi
- Grant Park1.3 mi
- Harpo Studios1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western River North Hotel
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $190 |
Average price (weekend night) | $256 |
When to book a room at Best Western River North Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.3 mi |
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