Pros (+) NEARLY EVERYTHING
Cons (-) The bed was a little wonky
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Standard room, bed type unknown
$60
nightly with fees
King room, bed type unknown
$61
nightly with fees
King room, 1 king bed
$64
nightly with fees
Double room, bed type unknown
$72
nightly with fees
King room, 1 king bed
$79
nightly with fees
Queen room, bed type unknown
$95
nightly with fees
Double room, bed type unknown
$122
nightly with fees
Queen room, bed type unknown
$123
nightly with fees
Double room, 1 twin bed
$128
nightly with fees
Classic room, bed type unknown
$143
nightly with fees
Classic room, bed type unknown
$147
nightly with fees
Standard room, bed type unknown
$176
nightly with fees
Standard room, bed type unknown
$190
nightly with fees
Superior room, bed type unknown
$191
nightly with fees
Queen room, bed type unknown
$241
nightly with fees
King room, bed type unknown
$245
nightly with fees
Classic room, bed type unknown
$291
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Freehand Chicago
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Freehand Chicago
6.9
Okay
5678 verified ratings
Wonderful
2328
Very good
1086
Good
844
Okay
396
Fair
340
Mediocre
185
Poor
500
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, with many highlighting its proximity to major attractions, restaurants, and public transport in downtown Chicago. The value for price is also noted positively by several reviewers, who found the rates affordable for the area. However, many guests express dissatisfaction with the cleanliness of the rooms and common areas, citing issues such as mold, dirty linens, and unpleasant odors. Room size is another common complaint, with several guests finding the rooms too small or cramped. Service receives mixed reviews, with some guests reporting unhelpful or rude staff and poor housekeeping, while others mention fast check-in and friendly interactions. Overall, the location and price are the main draws, but improvements are needed in cleanliness, room size, and service.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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6.8 out of 10
2857 reviews
7.7 out of 10
270 reviews
6.5 out of 10
177 reviews
9.1 out of 10
2 reviews
8.4 out of 10
11 reviews
All reviews
Pros (+) The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Cons (-) The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.
Pros (+) Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Cons (-) Window in room didn’t open and no air circulation.
Pros (+) Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. F...
Cons (-) Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).
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Pros (+) great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way
Cons (-) got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options
Pros (+) The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
Pros (+) fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
Cons (-) front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.
Pros (+) Best bed! Very comfortable
Pros (+) Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Cons (-) They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.
Cons (-) Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What dining options are available at Freehand Chicago?
Freehand Chicago offers the Broken Shaker, dubbed Chicago’s best hotel bar, serving perfectly-crafted and imaginative cocktails. Additionally, guests can visit Café Integral for crave-worthy Nicaraguan coffees, breakfast, and lunch.
What are the common concerns about the rooms at Freehand Chicago?
Some guests have mentioned concerns about the cleanliness of the rooms, including blood stains on the bed and the presence of dust. Additionally, there were comments about the lack of room cleaning and the quality of bunk beds.
What are the hotel's unique events and activities?
Freehand Chicago hosts yoga happy hours, DJ events, free bingo on Saturdays, tarot Tuesdays, and much more at its café and lounge, creating a spirited and inspired atmosphere for guests.
What practical information should guests know about parking at Freehand Chicago?
Freehand Chicago offers parking for guests, although some visitors have mentioned that it can be expensive, with rates of $60 for one night.
When is the best time to visit Freehand Chicago?
The high season at Freehand Chicago is in June, while the low season is in February. Visitors should consider booking in advance to avoid price increases, especially if paying day by day on site.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Onsite Events
Guests enjoyed the hotel's social events such as yoga happy hours, DJ events, and free bingo on Saturdays. Check the event schedule during your stay and join in for a fun experience.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, don't hesitate to inquire about the pet policy and bring them along for the trip.
Explore Nearby Cultural Attractions
The hotel's proximity to local cultural attractions like the Museum of Contemporary Art and the Chicago Cultural Center makes it an ideal base for exploring the city's art scene.
Request Regular Room Cleaning
Some guests were disappointed with the lack of regular room cleaning. If you prefer daily cleaning, be sure to request this service during your stay.
Check Room Configuration
If you're traveling with a group, consider the Quad rooms with four twin-sized bunk beds. However, some guests found the bunk beds uncomfortable, so it's advisable to check the room configuration beforehand.
Be Mindful of Noise Levels
A few guests mentioned thin walls and noise from other rooms. If you're sensitive to noise, consider bringing earplugs or requesting a quieter room location.
Inquire About Parking Options
While the hotel offers parking, some guests found it expensive. It's advisable to inquire about parking rates and explore alternative parking options in the area.
Stay Informed About Hotel Policies
Some guests experienced inconvenience due to unexpected hotel policies. It's recommended to thoroughly review the hotel's policies before your stay to avoid any surprises.
Double-Check Booking Details
A few guests encountered issues with booking details, such as room sharing and cancellation policies. Double-check your booking details and reach out to the hotel for any necessary clarifications.
Location
19 East Ohio Street, Chicago, IL 60611
What's nearby
- Michigan Avenue411 yd
- Magnificent Mile416 yd
- Michigan Avenue Bridge0.3 mi
- Museum of Contemporary Art0.5 mi
- River North0.5 mi
- Chicago Theater0.5 mi
- Millennium Park0.7 mi
- Art Institute of Chicago0.9 mi
- Willis Tower1 mi
- Chicago Board of Trade Building1 mi
- Grant Park1.2 mi
- Navy Pier1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Freehand Chicago
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | June | $318 | $253 |
Cheapest month to stay with an average 80% drop in price. | Most expensive month to stay with an average 63% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Freehand Chicago
Which month has the cheapest rates at Freehand Chicago?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Freehand Chicago is January, with an average nightly rate of $62. The most expensive month is July at $233 per night.
What is the cheapest day to book Freehand Chicago?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Freehand Chicago is Sunday, with an average nightly rate of $218. The most expensive day is Tuesday at $497 per night.
How far in advance should you book Freehand Chicago?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Freehand Chicago, book around 9 weeks in advance. This could save you approximately 50% compared to booking last minute.
KAYAK's top tips for your stay at Freehand Chicago
FAQs when booking at Freehand Chicago
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.2 mi | Chicago Midway | 9.5 mi |