The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.
I’d definitely stay here again
Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Window in room didn’t open and no air circulation.
Trendy but tight
Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).
great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way
got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options
A great place in a great city
The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
great location; clean accommodations
fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.
Best bed! Very comfortable
Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.
Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund
Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.
My favorite hotel
Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Best for solo travelers
Lounge area was amazing. The quality of the rooms was top notch.
Room was a bit small.
Freehand Chicago offers guests hip and modern lodgings and an atmosphere that celebrates sociality. It's an ideal hotel for groups, business travelers, and families alike, welcoming all guests with its warm and stylish setting. Located on the north side of Chicago near Magnificent Mile, Freehand Chicago is close to many local cultural attractions, including Museum of Contemporary Art, Museum of Science and Industry, Garfield Park Conservatory, Chicago Cultural Center, as well as countless restaurants and shops. Accommodations at Freehand Chicago are designed to suit the needs of different types of travelers. Guest can choose a King private room with bathroom, work station, and city or standard views, an ADA-compliant Queen private room with accessible bathrooms, or Quad rooms with four twin-sized bunk beds, seating areas, and mini bar that can be shared or private. Rooms are designed by Roman and Williams and feature contemporary and clean accents. Freehand Chicago has complimentary wi-fi throughout its premises, making it an excellent spot for guests to catch up with friends and work during their stay. There's an onsite gym, so guests can keep up with their fitness routine no matter how far from home they may be. The hotel also hosts yoga happy hours, DJ events, free bingo on Saturdays, tarot Tuesdays, and much more at its café and lounge. Speaking of its café and lounge, Freehand Chicago’s dining and drinking options are as spirited and inspired as its lodgings. Visit Broken Shaker to see why it's been dubbed Chicago’s best hotel bar and indulge in perfectly-crafted and imaginative cocktails. And for crave-worthy Nicaraguan coffees, breakfast, and lunch, stop by Café Integral, where guests can feed their bellies and their souls. Charming surroundings and welcoming staff are only the beginning at Freehand Chicago.
Based on 5,058 reviews
Policies vary by room type and provider.