|"Helpful staff and excellent service."||(in 248 reviews)|
|""Friendly helpful staff, great location.""||(in 308 reviews)|
|"Breakfast at Weber grill was AMAZING!"||(in 18 reviews)|
|"Parking was an absolute nightmare."||(in 93 reviews)|
|"Terrible customer experience with desk staff"||(in 26 reviews)|
|"Pool looked dirty."||(in 42 reviews)|
|great location||in 873 reviews|
|location and price||in 554 reviews|
|friendly staff||in 547 reviews|
|room was clean||in 474 reviews|
|nice hotel||in 263 reviews|
|valet parking||in 230 reviews|
|front desk||in 155 reviews|
|pool was small||in 145 reviews|
|breakfast included||in 136 reviews|
|view from the room||in 133 reviews|
|hot tub||in 96 reviews|
|heart of downtown||in 74 reviews|
|magnificent mile||in 45 reviews|
|bed was very comfortable||in 38 reviews|
|weber grill||in 31 reviews|
|navy pier||in 28 reviews|
|downtown chicago||in 26 reviews|
|red line||in 26 reviews|
Location was fantastic. The rooms were updated and clean, and the staff was friendly.
Stayed on the 23rd floor and all but one of their elevators were out of service. No free breakfast either, only breakfast in the hotel was at the attached restaurant and was quite pricey.
Requested for a late check in due to our flight and they automatically had a late checkout for us
The cost was a little pricey
The hotel was in a great location, it was close to a variety of restaurants and activities. Also there is access to the red line subway directly in front of the Hotel. It was a clean and stocked with complementary coffee! We also had great help from Reggie with our luggage. He was friendly and made everyone laugh. Alma at the check in desk was also very helpful.
Overall everything was great except for our first encounter with a lady at check-in. We were trying to describe an issue we were having about our luggage. Our flight lost three of our bags and would be delivering it to the hotel. We were brushed off and felt as if our issue wasn't important enough to be listened to. Alma was able to step in and help.
There was a few hairs under pillow and in the bathroom upon arrival .
The staff was so friendly and I enjoyed the free coffee service in the mornings. I also took advantage of printing out my boarding pass with their easy airline check in computer in the lobby.
Valet parking was very expensive for the weekend. We could've chose self parking which was around the block but did not know that until we arrived. We chose the valet parking because we were exhausted from the drive into the city. You have to really look for the hotel driveway to pull in off of the street in unfortunately we arrived on a Friday evening and it took us three or four times driving around the block in bumper-to-bumper traffic to get in.
Great place for a day trip!
It was a great hotel, great rooms, very clean, and a pretty nice view of downtown Chicago. All of the staff was amazing and any question we had was answered. If you drive there are tons of parking garages right in the area that are in walking distance. We decided to walk everywhere since it was all right there. We loved our stay and will stay at the Hilton again.
Good stay, a few things that were annoying
The beds were nice and the rooms were very clean. The staff was okay, very effective. I liked the showers and fluffy towels. Good view.
The window in my room was missing the safety piece that prevents it from opening all the. A 21 story fall may have adverse consequences to the curious child. For me it wasn't a huge deal, I don't have a kid that's going to fall out a window, but it does show a lack of attention to detail. I also noticed the exterior of the building wasn't as clean as other hotels.
Great location! Housekeeping was very attentive and room was fresh and clean each day.
Loved that Weber Grill is downstairs!
Although staff was polite they didn't seem to genuine. Clare was great!
The Hilton Garden Inn Chicago Downtown/Magnificent Mile is a hotel situated in the heart of downtown Chicago and offers guests a convenient location that is close to a variety of attractive venues, shops, and dining spots. For example, the hotel is just a short three-minute walk away from the upscale shopping on Michigan Avenue. Also, the polished hotel is located just across the street from the train service so guests can easily access all of Chicago from the hotel's doorstep.
The rooms in the hotel offer subtly elegant furnishings with sophisticated décor and beds that are custom designed. All of this adds up to a hotel room that best serves the needs of any guest. The modern accommodations offered in the hotel include flat-screen TVs, free wireless Internet access, microwaves, and minifridges. Guests wanting kitchenettes in their rooms can upgrade to a suite which also adds a separate living area for more space and comfort. Meanwhile, most of the guest rooms in the hotel offer views of Chicago's skyline.
A casual grill is offered in the hotel that specializes in open-flame cooking techniques. Guests are sure to enjoy fire-roasted meals from the onsite restaurant. A relaxed bar is also located inside of the hotel and offers guests a delicious selection of handcrafted cocktails and specialty beverages. A 24/7 market is open at the hotel for guests to grab quick snacks and bites to eat at any time of the day. A fitness center, indoor pool, and hot tub are also available to guests.
based on 1,995 reviews
Policies vary by room type and provider.
All reservations at Hilton Garden Inn Chicago Downtown/Magnificent Mile – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Garden Inn Chicago Downtown/Magnificent Mile is located at 10 East Grand Avenue in Near North Side, 1.1 miles from the center of Chicago. Magnificent Mile is the closest landmark to Hilton Garden Inn Chicago Downtown/Magnificent Mile.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Chicago Downtown/Magnificent Mile.
Yes, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers free Wi-Fi.
No, Hilton Garden Inn Chicago Downtown/Magnificent Mile does not offer free parking.
No, Hilton Garden Inn Chicago Downtown/Magnificent Mile does not offer free airport shuttle service.
Hilton Garden Inn Chicago Downtown/Magnificent Mile is 9.5 miles from Chicago Midway.
Yes, Hilton Garden Inn Chicago Downtown/Magnificent Mile is a pet-friendly hotel.
Yes, Hilton Garden Inn Chicago Downtown/Magnificent Mile has a pool onsite.
Hilton Garden Inn Chicago Downtown/Magnificent Mile has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.