Overview

Crowne Plaza Chicago Metro Downtown

733 West Madison, Chicago, IL 60661, United States
+1 800 863 7818

$205+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 909 reviews
See all reviews

Review highlights

  • 9.0
  • 9.0
  • 6.6
  • 4.8

Good to know

  • Clean hotel facilities
  • Friendly service
  • Great shopping

Nearby

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    About

    At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown . Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago. Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago Metro is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile , take in a show in Chicago's Theater District , see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls ), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat. No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 909 reviews
    • 9.0 "World class service."
    • 9.0 "Terrific location."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Average value."
    • 6.4 "Rooms are ok."
    • 4.8 "Internet is poor."
    • 4.4 "Bar is not good."
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    Overall Rating

    8.4 Excellent
    Based on 490 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.4 "84% were impressed by the valet service."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Tasty food."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
    • 6.4 "Average comfort."
    • 6.1 "Average value."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 199 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.8 "Location is great."
    • 6.5 "Rooms are ok."
    • 6.3 "Average comfort."
    • 6.1 "Average value."

    Overall Rating

    7.3 Good
    Based on 181 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.0 "Tasty food."
    • 6.4 "Average value."
    • 6.2 "Average comfort."
    • 6.1 "Rooms are ok."
    • 5.6 "Vibe was decent."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
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    Overall Rating

    8.1 Excellent
    Based on 36 reviews
    • 9.2 "World class service."
    • 9.1 "Terrific location."
    • 6.4 "Rooms are ok."
    • 6.2 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent Reviews


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