Great hotel. Gets quite busy but it’s good value for money and personable staff who make you feel very welcome
4 stars
JW Marriott Chicago
Photos of JW Marriott Chicago
Overview
Guests can experience Chicago in historic luxury when booking accommodations at JW Marriott Chicago. The hotel is located in a prime spot in the downtown area, inside the loop, which makes it easy to visit popular spots in the city including the Skydeck and the former Sears Tower. There are over 44,000 sq. feet of rooms, meeting space, and amenities in the JW Marriott Chicago.
There are eight different types of rooms available at the hotel to suit a variety of travelers. Rooms feature elegant decor along with marble bathrooms, lighted makeup mirrors, robes, work desks with ergonomic chairs and coffee and tea service.
There is a spa located within the JW Chicago where guests can relax and unwind. Some of the treatments available include body wraps, facials, makeup services, massages, waxing treatments and foot baths. Guests can also enjoy Moroccan hammam sessions, a fitness center and business services with expert staff to help arrange meetings and events.
For easy dining, there are two restaurants on the premises, The Florentine and the Lobby Lounge. The Florentine is an Italian restaurant that features a seasonal menu of handmade pasta and wood-fired pizzas. The Lobby Lounge offers a more casual experience with handcrafted cocktails and appetizers.
Latest deals for JW Marriott Chicago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at JW Marriott Chicago
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Tile/marble floor
- City view
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Fishing
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Fitness
- Fitness center
Reviews of JW Marriott Chicago
8.6
Very good
463 verified ratings
Wonderful
262
Very good
67
Good
52
Okay
27
Fair
24
Mediocre
10
Poor
21
Summary of reviews
Guests say
Guests praised the hotel's excellent location and spacious rooms, highlighting the updated bathrooms and friendly staff. However, there were several complaints regarding cleanliness, with issues like mold and musty smells in some rooms. The service was also noted as inconsistent, with some guests feeling that the hotel did not meet the expected standards for a JW Marriott. Overall, while many enjoyed their stay, there were significant areas for improvement.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
268 reviews
8.6 out of 10
49 reviews
9.3 out of 10
2 reviews
9.1 out of 10
10 reviews
All reviews
Pros (+) Great location . Very clean rooms .
Cons (-) We were very happy
Pros (+) Conveniently located in the center of downtown
Cons (-) Rooms are dated and a little damaged. View was horrible. Construction right outside was loud and made it difficult to get Ubers.
Pros (+) Nicely appointed, fully refurbished. Excellent service. Central business district.
Cons (-) While room decor was great, cleanliness was just OK. Gotta scrub those baseboards...
Cons (-) I only stayed 1 night but the hotel changed me 5 times parking fee and internet fee.
Pros (+) The location was fantastic, right in the heart of downtown! The room was clean and updated, and the staff was very friendly.
Cons (-) There was no fridge in the room, which is not a dealbreaker but it was kind of odd, and you have to pay for the wifi.
Pros (+) 1/2 block from orange line
Cons (-) Cold Chicago
Pros (+) The staff was courteous and friendly. Very helpful. The hotel was situated close to all the attractions we wanted to see. Museums, Grant Park, Giordano's.
Cons (-) Older hotel. It's starting to show it's age. Not the greatest selection of breakfast items. Either at the restaurant or room service.
Pros (+) I like the service at the front desk There were several employees at check in making sure no one is waiting. Rooms are excellent. They even upgraded me to a suite.
Cons (-) Their executive lounge was extremely crowded and service was very poor there. Food was not getting replenished in time.
Cons (-) air, food, location
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at JW Marriott Chicago?
JW Marriott Chicago offers two dining options on the premises: The Florentine, an Italian restaurant featuring handmade pasta and wood-fired pizzas, and the Lobby Lounge, which offers handcrafted cocktails and appetizers.
What are the amenities available at JW Marriott Chicago?
JW Marriott Chicago offers a variety of amenities including a spa with body wraps, facials, massages, and Moroccan hammam sessions, as well as a fitness center, business services, and two on-site restaurants.
What can guests expect from the rooms at JW Marriott Chicago?
Guests can expect elegant rooms with marble bathrooms, lighted makeup mirrors, robes, work desks with ergonomic chairs, and coffee and tea service at JW Marriott Chicago.
How is the cleanliness at JW Marriott Chicago?
Guests have praised the cleanliness of the rooms at JW Marriott Chicago, with many reviews highlighting the absolutely clean rooms and great service.
What are the nearby attractions to JW Marriott Chicago?
JW Marriott Chicago is conveniently located near popular attractions such as Willis Tower, Symphony Center, Art Institute of Chicago, and Millennium Park.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa
Guests were pleased with the spa facilities and services offered at the hotel. Consider indulging in a spa treatment or a Moroccan hammam session for a relaxing experience.
Explore Nearby Attractions
The hotel's prime location in the downtown area makes it easy to visit popular spots such as the Skydeck, Willis Tower, Symphony Center, and Millennium Park, all within walking distance.
Consider Room Selection Carefully
While many guests praised the spacious and clean rooms, some mentioned issues with cleanliness and specific room features. It may be beneficial to carefully review room options and consider any specific requirements before booking.
Dining Options on Site
The hotel offers two dining options, The Florentine and the Lobby Lounge. Guests appreciated the seasonal menu and wood-fired pizzas at The Florentine, while the Lobby Lounge provides a more casual experience with handcrafted cocktails and appetizers.
Check Parking Options
Some guests found the parking fees to be higher than expected. It's advisable to explore alternative parking options in the area to find the most suitable and cost-effective solution.
Be Mindful of Additional Charges
Some guests were surprised by additional charges for services such as Wi-Fi and spa access. It's recommended to clarify any potential extra costs before utilizing these services.
Utilize the Business Services
The hotel offers business services with expert staff to help arrange meetings and events. Business travelers may find this particularly useful for their professional requirements.
Plan Around High Season
If possible, consider visiting during the low season in January to avoid crowds and potentially secure better rates, as the hotel is located in a prime area for exploring the city.
Consider Alternative Dining Options
While the hotel offers dining facilities, some guests found that nearby Starbucks and convenience stores provided additional dining options. It may be worth exploring these alternatives for added convenience.
Location
151 West Adams Street, Chicago, IL 60603
What's nearby
- Chicago Board of Trade Building203 yd
- Willis Tower259 yd
- Art Institute of Chicago0.5 mi
- Chicago Theater0.5 mi
- Millennium Park0.6 mi
- Grant Park0.6 mi
- Michigan Avenue Bridge0.8 mi
- Harpo Studios1.1 mi
- River North1.1 mi
- Michigan Avenue1.2 mi
- Magnificent Mile1.2 mi
- Field Museum1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Chicago
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $504 |
Average price (weekend night) | $337 |
When to book a room at JW Marriott Chicago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 8.6 mi |
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