Overview

The Willows Hotel

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555 West Surf Street, Chicago, IL 60657, United States
+1 773 528 8400

$122+

The Willows Hotel
Fri 10/20
Sat 10/21

Overall guest ratings

8.2/10 Excellent
Based on 802 reviews

Review highlights

  • 9.4
  • 9.3
  • 4.8
  • 4.6

Good to know

  • Friendly service
  • Great shopping
  • Good restaurants & bars in the area

Nearby

  • 1 mi Lincoln Park Zoo
  • 1.1 mi Wrigley Field
  • 1.7 mi Graceland Cemetery
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About

Location. In Chicago's Lakeview neighborhood, The Willows Hotel is under a mile from Peggy Notebaert Nature Museum and about 1 mile from the Lincon Park Zoo. Wrigley Field is a mile and a half away. A host of other recreational activities are located nearby, including sailing, golf, and biking trails.

Hotel Features. Dating back to 1906, this historic Lakeview hotel has a traditional European feel. The airy lobby features patterned wall coverings, French reproduction furnishings in rich fabrics, and a wood-burning fireplace. Continental breakfast, wireless Internet access, and use a nearby fitness center are complimentary. The 24-hour front desk includes a safe deposit box. The staff can arrange concierge services. This is a smoke-free property.

Guestrooms. With textured walls, crown molding, and elegant furniture, the Willows Hotel's 55 guestrooms offer French Victorian ambience. Cookies are served daily during Evening Social Hour. Televisions are equipped with satellite channels. Wireless Internet access is complimentary. Bathrooms offer shower/tub combinations, bathrobes, makeup/shaving mirrors, and hair dryers. Additional amenities include air conditioning and windows that open. Refrigerators and cribs (infant beds) are available on request. All guestrooms at The Willows Hotel are non-smoking.

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Amenities

  • Complimentary breakfast
  • Free Wi-Fi
  • Internet
  • Laundry service
  • No smoking
  • Air-conditioned
  • 24 Hour Front Desk
  • Safe
  • Storage available
  • Concierge service
  • Laundry facilities
  • Pets not allowed
  • Parking (surcharge)
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Reviews

Guest Reviews

All Reviews
Couples
Families
Solo
Business

Overall Rating

8.2 Excellent
Based on 802 reviews

Service
9.4

Location
9.3

WiFi
6.8

Breakfast
6.7

Room
5.3

Vibe
4.8

Amenities
4.6

Overall Rating

8.3 Excellent
Based on 433 reviews

Service
9.4

Location
9.3

Breakfast
6.6

Room
5.5

Overall Rating

8.3 Excellent
Based on 312 reviews

Service
9.6

Location
9.1

Food
8.6

Breakfast
6.9

Comfort
6.0

Room
5.6

Vibe
5.1

Amenities
4.8

Overall Rating

7.9 Good
Based on 32 reviews

Service
9.5

Location
9.4

Comfort
5.5

Room
4.8

Amenities
4.6

Overall Rating

8.0 Excellent
Based on 24 reviews

Location
9.0

Service
8.9

Room
5.1

Recent Reviews

Find reviews that mention:
great continental
great location
staff was helpful
great staff
lincoln park
close to lincoln
noise from the hallway
great character
continental breakfast
coffee and tea
old hotel
low water pressure
phone and rude
radiator heat
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