Overview

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The Willows Hotel

555 West Surf Street, Chicago, IL 60657, United States
+1 773 528 8400

$180+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 912 reviews
See all reviews

Review highlights

  • 9.7
  • 9.2
  • 7.7
  • 4.8

Good to know

  • Good restaurants & bars in the area
  • Friendly service
  • Great shopping

Nearby

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    About

    With a stay at The Willows Hotel in Chicago (Lincoln Park), you'll be convenient to Saint Joseph Hospital and Wrigley Field. This boutique hotel is within close proximity of Advocate Illinois Masonic Medical Center and Briar Street Theatre.

    Rooms

    Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a fireplace in the lobby.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 912 reviews
    • 9.7 "World class service."
    • 9.2 "Terrific location."
    • 7.7 "Internet works."
    • 7.4 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 4.8 "Bad amenities."
    • 4.0 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.3 Excellent
    Based on 437 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 7.4 "Internet works."
    • 7.0 "Good breakfast."
    • 6.0 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."

    Overall Rating

    8.5 Excellent
    Based on 319 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 7.3 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.2 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."

    Overall Rating

    7.9 Good
    Based on 72 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 6.7 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 6.6 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.7 "Vibe was decent."

    Overall Rating

    8.4 Excellent
    Based on 82 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.5 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 5.4 "Vibe was decent."
    • 5.2 "Average amenities."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good restaurants & bars in the area"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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