Overview

Hacienda Chichen Resort & Yaxkin Spa

Carretera 180, Zona Hotelera, 97109 Chichen Itza, YU, Mexico
+52 999 920 8407

$219+

Overall guest ratings

8.6/10 Excellent
Based on 274 reviews

Review highlights

  • 9.9
  • 9.6
  • 6.8
  • 5.2

Good to know

  • Pleasant entrance area
  • Wonderful sightseeing
  • Pleasant hotel grounds

Nearby

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    About

    The elegant Hacienda is a Mayan Jungle Eco-Cultural Destination and a romantic getaway committed to Sustainable Tourism since 1990s creating eco-cultural programs to preserve the natural flora and fauna of the property with a reforestation and cultural conservation mission which includes an active social volunteer program dedicated to the Mayan children and communities nearby Chichen Itza.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Babysitting/child services (surcharge)
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 274 reviews
    • 9.9 "Excellent pool."
    • 9.6 "Excellent amenities."
      9.9 "99% found the grounds to be nice."
      9.1 "91% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.8 "Vibe was good."
      9.3 "93% enjoyed the lobby entrance."
      9.2 "92% enjoyed the friendly atmosphere."
      8.6 "86% said it was a stylish hotel."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the tour guides were very nice."
    • 6.8 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.0 "For only 50%, the tv was ok."
    • 5.2 "Food is average."
      5.7 "57% thought the dining experience was appropriate."
    • 4.2 "Breakfast is below average."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.2 "Terrible value."
      1.0 "The price was too high for 90%."
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    Overall Rating

    8.7 Excellent
    Based on 208 reviews
    • 9.8 "Excellent pool."
    • 9.4 "Excellent amenities."
      9.8 "98% found the grounds to be nice."
      9.0 "90% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.9 "Vibe was good."
      9.3 "93% enjoyed the lobby entrance."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.1 "Comfort level is high."
      7.8 "78% thought it was pleasantly quiet."
      8.6 "86% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 6.6 "Rooms are ok."
    • 5.4 "Food is average."
    • 4.3 "Breakfast is below average."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.5 "Terrible value."
      1.1 "The price was too high for 89%."
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    Overall Rating

    8.8 Excellent
    Based on 65 reviews
    • 9.9 "Excellent pool."
    • 9.7 "Excellent amenities."
      9.9 "99% found the grounds to be nice."
      9.2 "92% thought the building was wonderful."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 8.5 "Vibe was good."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
    • 5.2 "Food is average."
    • 1.9 "Terrible value."
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    Good to know
    "Pleasant entrance area"
    "Wonderful sightseeing"
    "Pleasant hotel grounds"
    data provided by TrustYou
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