Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
7.1 "Good breakfast."
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6.1 "Service is ok."6.9 "Only 69% found the
staff to be friendly enough ." 5.4 "54% said thereception staff was ok ." 6.7 "Only 67% thought theservice was professional ." -
3.8 "Rooms are not good."0.9 "91% didn't like the
uncomfortable beds ." 0.0 "100% thought thetv was sub-standard ." 0.5 "95% saidrooms were small ." 0.0 "For 100%, therooms looked old ." 0.0 "100% thought they werepoorly maintained ." -
2.5 "Horrible pool."
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1.8 "Quite uncomfortable."0.9 "91% didn't like the
uncomfortable beds ." 0.5 "95% saidrooms were small ." -
1.8 "Disappointing internet connection."1.8 "82% said the
wifi quality was bad ." -
1.6 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ."
Overall Rating
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9.0 "Terrific location."
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6.3 "Service is ok."
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3.8 "Rooms are not good."0.8 "92% didn't like the
uncomfortable beds ." -
2.1 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ." -
1.8 "Quite uncomfortable."0.8 "92% didn't like the
uncomfortable beds ."
Overall Rating
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9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
6.8 "Food is average."
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5.8 "Service is ok."
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3.7 "Rooms are not good."0.8 "92% didn't like the
uncomfortable beds ." -
3.0 "Horrible pool."
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2.0 "Horrible vibe."
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1.8 "Quite uncomfortable."0.8 "92% didn't like the
uncomfortable beds ." -
1.5 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall Rating
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3.7 "Rooms are not good."
Recent reviews
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- Positive
- Neutral
- Negative
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6.0review from
Is a pretty place. Beds are very hard. People don't talked much. We never were greeted or escorted to our bedroom. When we checked out they never asked how was it. We said thanks and they didn't answer. Location is not the best if you are without a car.
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5.7review from
Overall atmosphere and proximity to pyramid. restaurant staff were largely disinterested and unhelpful. Menu was very limited and food very average.
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7.0review from
wonderful place but very bad treatment of the staff and management. I booked through booking as I always do, the hotel was full and had no notice of my booking, they gave me a suite promising to maintain same price when having the booking information and did not do it. Furthermore check your invoice as they apply automatically tips (this is against law in Mexico) when having breakfast buffet. I do not know about tips on dinner as we did not dine there.
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5.6review from
The beauty of the facility and surrouding attraction. View of the pyramid and church was spectacular room was hot, airless and claustrophobic and nosiy!! Impossible to sleep
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6.0review from
Is a pretty place. Beds are very hard. People don't talked much. We never were greeted or escorted to our bedroom. When we checked out they never asked how was it. We said thanks and they didn't answer. Location is not the best if you are without a car.
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5.7review from
Overall atmosphere and proximity to pyramid. restaurant staff were largely disinterested and unhelpful. Menu was very limited and food very average.
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5.6review from
The beauty of the facility and surrouding attraction. View of the pyramid and church was spectacular room was hot, airless and claustrophobic and nosiy!! Impossible to sleep
