Cons (-) No bar soap in room, had to go to front desk to get it. Tub drain clogged. Stood in 1-2” of water while taking shower.
2 stars
Cicero Grand
Photos of Cicero Grand
Overview
When travelers think of New York, they immediately get images in their heads of large buildings and bustle. The reality is New York is a large state and there is much in the way of natural wonders. Some of those wonders include New York’s finger lakes, and the city sitting near them, Syracuse, is a great place to have a natural New York vacation. Staying in the Comfort Suites Cicero Syracuse North is an ideal way to start your upstate vacation.
Located right off I-81, the hotel makes itself easily accessible to all types of sights. Whether you are looking to go to the New York State Fair or visit Syracuse University, this hotel makes sure that you’re a close drive to everything. The same is true for the natural wonders including Oneida Lake. Having everything a short drive away makes this hotel very convenient.
The amenities within the hotel make traveling more comfortable. The hotel has an indoor pool. The Comfort Suites Cicero Syracuse North can host weddings, business events, and even provides truck parking. There’s something for everyone here.
While the hotel doesn’t have any dedicated dining options, there is complimentary breakfast along with a complimentary Manager’s Reception on Monday through Thursday. There are many restaurants a short drive from the hotel as well. Whether it’s fine dining or fast food, everything is right there for you.
The Comfort Suites Cicero Syracuse North is a hotel that serves the needs of many different travelers. Enjoy the beauty of upstate New York from the comfort of this hotel.
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Amenities at Cicero Grand
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Minibar
- Microwave
- Kitchenware
- Refrigerator
- Coffee machine
General
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Bedroom
- Fold-up bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
Things to do
- Gift shop
- Casino
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Cicero Grand
6.6
Okay
437 verified ratings
Wonderful
156
Very good
55
Good
49
Okay
31
Fair
43
Mediocre
28
Poor
75
Summary of reviews
Guests say
Guests appreciated the great location and helpful staff, but many reported cleanliness issues and a lack of advertised amenities such as breakfast and pool access. Overall, while there were positive experiences, the hotel needs to address its cleanliness and service consistency.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
6.3 out of 10
10 reviews
9.5 out of 10
4 reviews
All reviews
Pros (+) Great place great staff
Cons (-) Nothing
Pros (+) Staff was very friendly, room was very clean.
Pros (+) Everything was wonderful. The room was clean and very big. Nice king bed.
Cons (-) The only thing I didn't like was the gym. I went into the gym & the equipment was so outdated and there was only room for one or two people. I couldn't imagine if there were more people trying to get in. And the gym only had 3 cardio machines and then a total gym.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at the hotel?
The hotel offers complimentary breakfast and a complimentary Manager’s Reception on Monday through Thursday. Additionally, there are many restaurants a short drive from the hotel, providing a variety of dining options for guests.
Are the beds comfortable?
Guests have mentioned that the beds were comfortable, providing a good night's sleep during their stay.
Is parking available at the hotel?
Yes, the hotel offers free parking for the convenience of guests, ensuring easy access for those traveling by car.
How is the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, others have highlighted very nice rooms and cleanliness as a positive aspect of their stay. The hotel aims to provide a clean and comfortable environment for all guests.
When is the best time to visit the hotel?
The high season for the hotel is in September, offering an ideal time to experience the natural wonders of upstate New York. However, guests can also enjoy the hotel's amenities and convenient location during the low season in October.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions comes highly recommended.
Check Pool Availability
Before booking, it's advisable to confirm the availability of the pool, as some guests were disappointed to find it closed despite the website indicating it was open.
Confirm Room Amenities
Some guests reported issues such as broken sinks and non-functional heating in their rooms. It's advisable to check the functionality of amenities upon check-in and request a room change if necessary.
Consider Nearby Dining Options
While the hotel offers complimentary breakfast, guests recommended exploring nearby restaurants for a variety of dining choices, from fine dining to fast food.
Inquire About Housekeeping Services
Some guests mentioned that housekeeping services were not provided unless requested. It's advisable to confirm the housekeeping policy and request services as needed.
Pet-Friendly Hotel
If traveling with pets, it's worth noting that the hotel allows pets with possible additional charges, as mentioned in the amenities section.
Plan for Seasonal Visits
Considering the hotel's location and nearby attractions, planning a visit during the low season in October might offer a quieter and more budget-friendly experience.
Utilize Business Services
The hotel offers a business center and meeting facilities, making it convenient for business travelers to conduct meetings and events on-site.
Accessibility Features
The hotel provides wheelchair-accessible rooms and facilities, catering to guests with specific accessibility needs. It's recommended to inquire about these features when making a reservation.
Confirm Breakfast Options
While many guests praised the breakfast, some mentioned limited options and understaffing. It's advisable to check the current breakfast offerings and staffing levels for a satisfying dining experience.
Location
5875 Carmenica Drive, Cicero, NY 13039
What's nearby
- Big Don's Wild River Mini Golf1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cicero Grand
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $119 |
Average price (weekend night) | $114 |
When to book a room at Cicero Grand
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.6 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Syracuse Hancock Intl |
Distance to airport | 4.9 mi |
Everything you need to know for your stay in Cicero
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