iStay Hotel Ciudad Victoria

The breakfast at iStay Hotel Ciudad Victoria is known for being very good and tasty, with fast service and attentive waiters.

The hotel is known for its cleanliness, with daily housekeeping and clean rooms. However, some guests have mentioned issues with the smell in the rooms and dirty carpets in the alley.

The staff at iStay Hotel Ciudad Victoria is known for being friendly and providing excellent service, exceeding guests' expectations in cleanliness and creating a secure area.

The hotel offers excellent pillows, firm and soft, and the rooms are clean and comfortable. However, some guests have mentioned uncomfortable beds and old amenities.

The low season is in May, and the high season is in October. Visitors can expect a good location, clean rooms, and a great breakfast, but should be aware of potential maintenance issues with the pool during their stay.

Some guests reported noise disturbances from events in the conference rooms, so consider requesting a room away from these areas for a quieter stay.

If the pool is a key factor in your stay, it's advisable to confirm its availability directly with the hotel, as some guests experienced disappointment due to unexpected maintenance closures.

Confirm the availability of smart TVs if you desire streaming services, as some guests were disappointed by the lack of this feature in their rooms.

If you require a late checkout, it's recommended to request this in advance, as some guests noted that it wasn't available upon arrival.

Some guests mentioned that the provided bathroom amenities were not up to standard, so consider bringing your own toiletries for a more comfortable experience.

If you are sensitive to noise, it's advisable to bring earplugs, as a few guests reported disturbances from loud parties and noisy air conditioning units.

If you require a fridge in your room, it's recommended to confirm its availability with the hotel, as some guests noted its absence.

If a reliable internet connection is important to you, it's advisable to confirm the quality of the Wi-Fi with the hotel, as some guests experienced poor connectivity.

As some guests mentioned the lack of smart TVs and limited TV channels, consider bringing your own entertainment options for a more enjoyable stay.

While some guests praised the breakfast, others were disappointed, so it's advisable to manage your expectations regarding the breakfast offerings.