Pros (+) Staff was Friendley
Cons (-) Too quiet, too far from city center and seems like an industrial neighborhood
3 stars
Hotel Ciudad Vieja
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala
Guatemala City, Guatemala
See location+502 2331 9104Photos of Hotel Ciudad Vieja
Overview
Colonial Guatemala City hotel in Zona 10 with free parking A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and conference space. Hotel Ciudad Vieja offers 26 accommodations. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Amenities at Hotel Ciudad Vieja
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Shampoo
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Grocery deliveries
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
General
- Window
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
Reviews of Hotel Ciudad Vieja
8.6
Very good
490 verified ratings
Wonderful
258
Very good
98
Good
87
Okay
15
Fair
14
Mediocre
7
Poor
11
Summary of reviews
Guests say
Guests generally appreciated the friendly and helpful service provided by the staff, as well as the convenient location of the hotel. However, several reviews mentioned issues with cleanliness and maintenance, particularly in the bathrooms and rooms. Overall, while the service and location received positive feedback, there are notable concerns regarding the hotel's upkeep.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
159 reviews
10 out of 10
1 review
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including daily housekeeping, contactless check-in/check-out, and a variety of safety measures such as face masks for guests and physical distancing rules.
How is the food quality at the hotel?
Guests have praised the good food and friendly staff, and there are also nearby restaurants recommended by the hotel staff.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the lack of hot water for the shower and the need for renovations in certain areas of the hotel.
Is the hotel suitable for families?
The hotel offers kids meals and a comfortable, safe environment, making it suitable for families.
When is the best time to visit the hotel?
The high season is in November, offering a great time to experience the hotel's beautiful landscape and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Garden Room
Rooms with garden views provide a peaceful and picturesque atmosphere, offering a unique experience away from the city bustle.
Consider Nearby Attractions
The hotel is conveniently located near various attractions such as museums and the university, making it an ideal base for exploring the cultural and historical sites of Guatemala City.
Check for Hot Water Availability
Some guests reported issues with hot water in the shower, so it's advisable to confirm this with the hotel before booking.
Request Additional Amenities
If needed, guests can request extra towels, coffee, or tea in the room, as these items may not be readily available.
Explore Dining Options
Guests can enjoy dining at the restaurants across the street, offering a variety of cuisines and adding to the overall experience of the stay.
Consider Room Selection
Guests may prefer rooms with courtyard access for a unique entry experience and a fresh, open-air atmosphere.
Inquire About Room Features
Some rooms may lack certain details for comfort, such as extra blankets or hooks for hanging clothes, so it's beneficial to inquire about these features before booking.
Be Mindful of Noise Levels
The hotel's acoustics may carry sound, so guests should be considerate of noise levels to ensure a peaceful environment for all guests.
Take Advantage of the Hotel's Safety
The hotel is located in a safe area, and guests appreciated the 24-hour reception desk, providing a secure check-in experience, especially for late arrivals.
Consider Seasonal Factors
Guests visiting in March should be aware of the low season, while those visiting in November can expect higher tourist activity during the high season.
Location
8a. Calle 3-67 Zona 10, Guatemala City
What's nearby
- Francisco Marroquin University0.4 mi
- Museo Ixchel del Traje Indígena0.4 mi
- Museo Popol Vuh0.5 mi
- Torre del Reformador0.6 mi
- El Obelisco0.8 mi
- Parque Zoológico La Aurora1.1 mi
- Museo de Arqueología y Etnología1.3 mi
- Estadio Nacional Mateo Flores1.4 mi
- Centro Cultural Miguel Ángel Asturias1.6 mi
- Catedral Primada Metropolitana de Santiago2.5 mi
- Plaza de la Constitución2.5 mi
- National Palace of Culture2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Ciudad Vieja
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $104 |
Average price (weekend night) | $123 |
When to book a room at Hotel Ciudad Vieja
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Ciudad Vieja
FAQs when booking at Hotel Ciudad Vieja
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Guatemala CityGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 1.8 mi |
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