Pros (+) Very kind people. The only place I like to stay when visiting Guatemala.
4 stars
Best Western Plus Hotel Stofella
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala
Guatemala City, Guatemala
See location+502 2410 8600Photos of Best Western Plus Hotel Stofella
Overview
Best Western Plus Hotel Stofella is located in the heart of the Living Zone and ten minutes from the airport. We are surrounded by upscale shops, office buildings, residential areas as well as many restaurants and nightclubs. The Hotel has fully equipped luxury rooms with electronic locks, LCD TVs with cable, data port, safety deposit boxes, coffee maker and hair dryer. The Trattoria Veneziana Restaurant offers Mediterranean and international cuisine, you can also request room service or have delicious snacks at Cafe Venizia.
Latest deals for Best Western Plus Hotel Stofella
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Best Western Plus Hotel Stofella
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
General
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Best Western Plus Hotel Stofella
8.2
Very good
1854 verified ratings
Wonderful
960
Very good
354
Good
225
Okay
108
Fair
95
Mediocre
36
Poor
76
Summary of reviews
Guests say
Guests appreciated the great location and delicious breakfast options at the hotel, along with friendly and attentive service. However, several reviews pointed out issues with cleanliness, room size, and value for money, indicating that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
1269 reviews
10 out of 10
2 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Plus Hotel Stofella?
Guests have described the breakfast as amazing, with great presentation and a variety of options. The hotel offers local traditional breakfast and a fantastic dining experience.
Is the hotel staff accommodating and helpful?
The staff at Best Western Plus Hotel Stofella is described as very polite, friendly, and understanding. They are attentive to guests' needs and provide a warm and welcoming atmosphere.
How is the cleanliness and comfort of the rooms at Best Western Plus Hotel Stofella?
Guests have consistently praised the hotel for its clean and comfortable rooms, with comfortable beds and a spacious layout. However, some guests have mentioned concerns about the outdated furniture and the need for more modern amenities.
What are the nearby attractions and amenities around Best Western Plus Hotel Stofella?
The hotel is conveniently located near various attractions, including restaurants, malls, and medical facilities. Guests can also enjoy the safe and tourist-focused area, making it a great location for exploring the city.
Is the hotel equipped with facilities for guests with accessibility needs?
Best Western Plus Hotel Stofella offers increased accessibility with wheelchair-accessible units, multi-lingual staff, and designated smoking areas. The hotel strives to provide a comfortable and inclusive environment for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Location
Some guests reported issues with noise from the street, so requesting a room away from the main road might lead to a quieter stay.
Check for Room Odors
A few guests noted that some rooms had a musty smell. It might be helpful to inquire about this when checking in and request a room without any odors.
Be Mindful of Breakfast Options
While many guests praised the breakfast, some mentioned limited options for those who prefer a more traditional breakfast. Consider nearby dining options if the hotel's breakfast selection doesn't suit your preferences.
Verify Booking Details
A few guests reported discrepancies between the agreed booking price and the actual charged amount. It's advisable to double-check all charges and fees upon check-out.
Explore Nearby Dining
The hotel's location in Zona 10 offers plenty of dining options within walking distance, including the famous San Martin bakery and restaurant just a block away.
Consider Noise Levels
Some guests mentioned noise disturbances, especially when the hotel is full. Light sleepers may want to prepare accordingly or consider alternative accommodation if noise is a concern.
Inquire About Credit Card Charges
A guest reported unexplained charges after providing credit card details. It's advisable to review all charges and keep a close eye on credit card statements during and after the stay.
Check for Room Amenities
Some guests noted that not all rooms had the same amenities, such as a refrigerator or microwave. It might be beneficial to confirm the availability of specific amenities when booking.
Be Aware of Currency Conversion
Guests reported being charged in a currency different from what was initially quoted. It's recommended to clarify the currency and exchange rate before finalizing any payments.
Location
2 Avenida 12-28 Zona 10, Guatemala City
What's nearby
- El Obelisco0.5 mi
- Francisco Marroquin University0.6 mi
- Museo Ixchel del Traje Indígena0.8 mi
- Parque Zoológico La Aurora0.8 mi
- Museo Popol Vuh0.8 mi
- Torre del Reformador0.9 mi
- Museo de Arqueología y Etnología1 mi
- Estadio Nacional Mateo Flores1.8 mi
- Centro Cultural Miguel Ángel Asturias1.8 mi
- Universidad del San Carlos de Guatemala2.6 mi
- Plaza de la Constitución2.8 mi
- Catedral Primada Metropolitana de Santiago2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Hotel Stofella
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | February | $109 | $117 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 8% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Best Western Plus Hotel Stofella
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Hotel Stofella
FAQs when booking at Best Western Plus Hotel Stofella
Nearby hotels and places to stay
Closest
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See most recommended stays in Guatemala CityGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 2.4 mi | Guatemala City La Aurora | 1.5 mi |
Everything you need to know for your stay in Guatemala City
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