Pros (+) The included breakfast is awesome!
Cons (-) The flooring throughout the hotel is old and in need of replacement
3 stars
Hotel Santander Plaza
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
Guatemala City, Guatemala
See location+502 2384 9300Photos of Hotel Santander Plaza
Overview
Guatemala City hotel in Zona 10 with free breakfast and airport shuttle service This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, concierge services, and dry cleaning. Hotel Santander Plaza offers 26 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Amenities at Hotel Santander Plaza
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Kitchen
- Microwave
- Stovetop
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Tour desk
- Private check-in/check-out
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Bedroom
- Sofa bed
- Clothes rack
Family friendly
- Babysitting or child care
- Complimentary breakfast
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hotel Santander Plaza
8.6
Very good
1122 verified ratings
Wonderful
589
Very good
246
Good
129
Okay
56
Fair
58
Mediocre
18
Poor
26
Summary of reviews
Guests say
Guests enjoyed the spacious rooms and the excellent breakfast options available. The staff was friendly and provided good service. However, many reviews pointed out issues with cleanliness, including dirty floors and poor maintenance. Some guests also mentioned that the amenities were lacking, particularly in terms of breakfast variety and room conditions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
217 reviews
6.5 out of 10
2 reviews
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast service at Hotel Santander Plaza?
You can expect an incredible breakfast service with attentive staff and a variety of tasty options. Many guests have praised the breakfast for its quality and the friendly service provided by the staff.
Is the hotel staff accommodating and helpful?
Yes, the staff at Hotel Santander Plaza are excellent and very helpful, as mentioned by numerous guests in their reviews. You can expect a high level of service and assistance during your stay.
What are the common concerns about the hotel's condition?
Some guests have expressed concerns about the hotel needing a total remodel and showing signs of wear and tear. However, many have also highlighted the cleanliness and comfort of the rooms.
How is the location of Hotel Santander Plaza in relation to nearby attractions and amenities?
The hotel is conveniently located near various attractions, including shopping malls, museums, and the airport, making it an ideal choice for exploring the area. Guests have appreciated the hotel's proximity to key locations.
What practical amenities are available at Hotel Santander Plaza?
The hotel offers practical amenities such as free parking, a fitness center, and laundry facilities. Additionally, the hotel provides a complimentary breakfast and has a tour desk for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Low Season Visits
May is mentioned as the low season, which could offer a quieter and potentially more affordable stay.
Explore Nearby Attractions
The hotel's proximity to attractions like El Obelisco, Francisco Marroquin University, and Parque Zoológico La Aurora makes it convenient for sightseeing.
Request a Room Away from Noise
Some guests noted issues with soundproofing, so consider requesting a room away from potentially noisy areas.
Check for Room Amenities
Guests appreciated the spaciousness of the rooms, the presence of a kitchenette, and the availability of a bathtub in some rooms.
Verify Address and Services
One guest suggested verifying the hotel's address on booking platforms and flagging the 24/7 reception service for accurate information.
Consider Transportation Options
The availability of airport shuttle services and free parking can make travel logistics more convenient.
Note Breakfast Quality
Many guests praised the breakfast, highlighting the attentive service and the quality of the food.
Be Mindful of Room Conditions
Some guests mentioned that the hotel is showing signs of wear and tear, so it's worth considering the overall condition of the rooms.
Inquire About Language Support
Guests noted limited English proficiency among staff, so it may be helpful to inquire about language support if needed.
Location
15 Calle 3-52, Zona 10, Guatemala City
What's nearby
- El Obelisco0.3 mi
- Francisco Marroquin University0.8 mi
- Parque Zoológico La Aurora0.8 mi
- Museo Ixchel del Traje Indígena0.9 mi
- Museo Popol Vuh1 mi
- Museo de Arqueología y Etnología1.1 mi
- Torre del Reformador1.2 mi
- Estadio Nacional Mateo Flores2 mi
- Centro Cultural Miguel Ángel Asturias2.1 mi
- Universidad del San Carlos de Guatemala2.6 mi
- Plaza de la Constitución3.1 mi
- Catedral Primada Metropolitana de Santiago3.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Santander Plaza
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | September | $100 | $94 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 7% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hotel Santander Plaza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Santander Plaza
FAQs when booking at Hotel Santander Plaza
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Closest
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See most recommended stays in Guatemala CityGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 2.7 mi | Guatemala City La Aurora | 1.3 mi |
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