Evertything was great
5 stars
Intercontinental Hotels Real Guatemala
14 Calle 2-51 Zona 10, Guatemala City 01010, Guatemala
Guatemala City, Guatemala
See location+502 2413 4444Photos of Intercontinental Hotels Real Guatemala
Overview
Located in vibrant Zona Viva, 6.5 km from the airport, the Real InterContinental is in the heart of the entertainment and business district. Enjoy our dining gallery with five restaurants: The Market, Tanoshii, Saint Honoré, Maya Lounge, and Picasso, plus the new rooftop bar Blu with panoramic views. Relax in spacious rooms and rejuvenate in our spa. From our fitness center to rooftop pool, experience the perfect blend of relaxation and adventure in Guatemala City.
Latest deals for Intercontinental Hotels Real Guatemala
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Intercontinental Hotels Real Guatemala
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Things to do
- Gift shop
- Eco tourism
- Casino
- Evening entertainment
Parking and transportation
- Parking
- Private parking
- Airport shuttle
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Intercontinental Hotels Real Guatemala
8.5
Very good
424 verified ratings
Wonderful
284
Very good
54
Good
36
Okay
13
Fair
18
Mediocre
6
Poor
13
Summary of reviews
Guests say
Guests appreciated the great location and delicious breakfast options at the hotel. However, there were significant concerns regarding the service quality, with many mentioning poorly trained staff and miscommunication. Noise from nearby nightlife was also a common complaint, affecting the overall comfort of their stay.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
253 reviews
10 out of 10
1 review
9.3 out of 10
6 reviews
All reviews
Pros (+) Rooms, food and service
Pros (+) Breakfast em was great. Just that if you stand to take simethinf else. They take away your plate.
Cons (-) The shower
Pros (+) Good breakfast, bright room, good location
Cons (-) There is no central heating. My roomp temperature dropped to 15c at night.
Pros (+) Hotel conveniently located near airport after a long day of flying. Great restaurants nearby too! Hotel amenities great as well as their gym facilities. Breakfaat delicious with home made juices! Staff all very friendly and helpful. The concierge was very helpufl in finding us local transportation.
Cons (-) I honestly cannot say anything negative. Way to go InterContinenetal Real Guatemala!
Pros (+) After 9 days in the jungle heat and monsoon rains, arriving at the hotel was like heaven! Great staff, great showers, flush toilets.
Cons (-) Pricey dining. Few bilingual staff in main restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers daily housekeeping, contactless check-in/check-out, and face masks for guests. Additionally, there are three very good restaurants, a business center, and a fitness center available.
What practical information can you provide about parking and transportation options?
The hotel provides parking and private parking, as well as an airport shuttle for convenient transportation.
What can I expect from the hotel's dining options?
The hotel offers delicious food with a variety of dining options, including packed lunches, special diet menus, and the convenience of food delivery to guest accommodations.
What are guests saying about the cleanliness and comfort of the hotel?
Guests have praised the hotel's cleanliness, comfortable beds, and top-quality sheets and pillows. However, some guests have mentioned concerns about slow cleaning in public areas and issues with room cleanliness.
When is the best time to visit the hotel?
The high season is in September, offering an ideal time to experience the hotel's pristine ambiance and amenities. However, it's important to note that some guests have experienced issues with room temperature and noise levels during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Pool View
Some guests were disappointed with city views and noise, so consider requesting a quiet room with a view of the pool to ensure a peaceful stay.
Take Advantage of the Shuttle Service
Guests appreciated the hotel's shuttle service, which provides convenient transportation to nearby shops and restaurants.
Check Room Amenities
Some guests mentioned issues with room temperature and cleanliness, so it's advisable to confirm the room's temperature control and cleanliness upon check-in.
Explore Nearby Attractions
The hotel's proximity to various attractions such as El Obelisco and Museo Ixchel del Traje Indígena makes it an ideal base for sightseeing.
Consider Booking Interconnecting Rooms
For families or groups, booking interconnecting rooms is recommended to ensure a comfortable and convenient stay.
Enjoy the Rooftop Pool
Guests praised the rooftop pool, so make sure to take advantage of this facility for a relaxing and enjoyable experience.
Verify Breakfast Inclusions
Some guests mentioned issues with the breakfast, so it's advisable to clarify the breakfast inclusions and quality at the time of booking.
Utilize the Fitness Facility
The hotel's fitness center was well-received by guests, so consider incorporating a workout session into your stay.
Request Assistance from Multilingual Staff
The hotel's multilingual staff received positive feedback, so don't hesitate to seek their assistance for a more personalized experience.
Confirm Room Type and Amenities
To avoid any discrepancies, double-check the room type and amenities to ensure they align with your expectations and requirements.
Location
14 Calle 2-51 Zona 10, Guatemala City 01010
What's nearby
- El Obelisco0.3 mi
- Francisco Marroquin University0.7 mi
- Parque Zoológico La Aurora0.8 mi
- Museo Ixchel del Traje Indígena0.9 mi
- Museo Popol Vuh0.9 mi
- Museo de Arqueología y Etnología1 mi
- Torre del Reformador1 mi
- Estadio Nacional Mateo Flores1.9 mi
- Centro Cultural Miguel Ángel Asturias2 mi
- Universidad del San Carlos de Guatemala2.6 mi
- Plaza de la Constitución3 mi
- Catedral Primada Metropolitana de Santiago3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Hotels Real Guatemala
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | September | $300 | $189 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Intercontinental Hotels Real Guatemala
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Intercontinental Hotels Real Guatemala
FAQs when booking at Intercontinental Hotels Real Guatemala
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See most recommended stays in Guatemala CityGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 2.6 mi | Guatemala City La Aurora | 1.3 mi |
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