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How it was decorated, friendly staff Everything was great, I can think of anything I didn't like
vintage rooms, restaurant was excellent parking was almost non-existent
Room was large, clean, and very suited to our dog. Great restaurant on premises. Nothing
Nicely located between city and neighboring arrears. Neat and clean rooms.
Nothing! Everything! Do not stay here!
It was cheap, and they really delivered. Clean, basic - a place to sleep and move on. But for what it was it was great.
Very traditional single level motel layout, with the advantage of driving right up to the room door. Good downtown restaurants within two blocks' walk Sound isolation between rooms minimal; if your neighbor is listening to a late nite movie, you might as well get up and tune to the same channel.
Location was beautiful. Mountains right outside the windows. Would be great during winter as the ski slopes are right outside. Main building was under construction and closed. Was not aware of this before arrival. Restaurant and Arcade were in main building and therefore closed also. Had to travel off the mountain to town for any dining.
Staff were friendly and cordial. The place was built for a ski resort but the resort closed so it is miles from area attractions. Bathroom was small. T.V. reception poor.
Excellent room for price. WiFi works well in and out of the hotel. Bandwidth is good enough to video chat. Very scenic in the mountain get away. Good 8ft pool and running trail. No cell phone reception. Easy fix is to use WiFi to text using app.
Super staff! Loved the room/suite and the wonderful area. Manager was extremely helpful with a room switch. Great experience that I will gladly repeat again in the future!
Awesome villa. Extremely clean. Maybe you should tell people the ski area is closed. People upstairs drunk and obnoxious. Too bad that we got up at 4 and did not worry about waking them....
Excellent place to stay to visit Okemo and Killington General had no butter and only holiday spiced beer...during the three days I spent they did not replenish. The staff did not have or could not get permission to restock. Pass on apps at resteruant but do get main entrees ...bar was out of Jack Daniels??
The room attendant was geninuely kind and helpful during our stay. The checkout time was not clearly stated nor printed on premise. The day of our departure the front desk agent called the room regarding a billing issue, yet failed to realize that the error was caused on the hotels part. No apology was offered
The hotel was nice but too far from anything. Bedroom so small you have to go sideways to get to the other side. Lots of cold air coming threw windows. Pool was huge but so cold! Staff was very accommodating and everything was very clean. Breakfast for $7 was decent and offered a wide variety of foods. Didn't eat in the restaurant but it looked nice. Hopefully someone will be able to get the ski slopes up and running, that would be the key to a great resort.
Showed up at 4:15. Still had to wait another hour before I could enter my room. Check ins started at 3pm. Staffing in restaurant needed more employess took 2 hours total to dine.
The kitchen area was clean and stocked with ample cookware. Went to open up couch for my kids to sleep in and pullout was covered in crumbs and whole crackers. Food in tavern was over priced, small portions and unpalatable. The 'breakfast buffet', which you have to pay for, was sparse And disappointing.
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The location, the views and there was no cell service. They say the rooms have fireplaces, when in fact all they are is an electric insert into a converted gas fireplace. Hard to have a romantic get away with the wife with an electric fireplace.
Only 10 minutes to the mountain and only a few minutes away from several restaurants. Nice fireplace and lounge area and a decent game room for the kids. Bedroom was quite large and the beds and furniture in the room beat our expectations.
I was very happy of the price and services in this hotel. The suite room offered a full kitchen that allowed us to cook and make lunches to prep for fall folliage trips into the Vermont mountains. I will absolutely return again next year.
we stayed at pointe because castle was full. we enjoyed both dinner and breakfast at the castle. we are getting to know the way to your hotels and it is not as far as it ssems. ouur guests from russia really liked the scenery i wish that the dinner menu would change, just a little
friendly staff upon checkout hotel staff should say thankyou , no breakfast served at this time of year
The facilities available in the suite were excellent We could not find a directory in the suite giving information about the hotel and local amenities.
The hotel is a little bit outdated
Beautiful home - loved the old victorian home! Beautiful little Vermont town with great food within walking distance. Hostess was amazing and the breakfast was a 10+++!! The bathroom and shower were really small.
Charming, friendly staff, great breakfast, convenient location
The staff was very friendly and helpful. Room was a little small for two people.
It was a charming home and the bears are the most I've ever seen and most of all the are Steif from from Germany not China. All was great and her little CEO was darling. The breakfast was one of the best ever. I'd love to make it again in the near fut NOthing
The ambiance was inviting, the rooms were so serenely decorated and spotless. It definitely has a Vermont spa feeling. The staff were so accommodating too. We arrived very late at night and they provided a wonderful breakfast late the next morning. A hot breakfast would be a nice addition on the weekends but not necessary.
The hotel was impeccably decorated and one of the innkeepers we met was very personable. The bed was super comfortable and the heated floors in the bathrooms were very nice. The breakfast was an exquisite continental. We enjoyed the lake. There was a lot of light peeking through the door cracks from the hallway and it kept me up, but I just put a shirt over my eyes and it was ok.
The restaurant was excellent. The staff were friendly and helpful. The location was within a short walk of several very interesting small shops. The lounge was comfy. The room was very small. No coffee or TV in room. The grounds were a disappointment. There were no breakfast meats with the included breakfast.