Clarksville Hotels

Our experience overall was great...but I don't feel it was anything over the top for the type of property that it is and rate that we paid per night. The location was good...and many of the staff members were very hospitable and kind.. James in in-house reservations was wonderful, as I called to reconfirm our reservation, note our preferences and that it was Anniversary and he blocked us accordingly. Evan and Amanda were truly welcoming at check-in. Colin our Bellman/Valet was very personable and always gave great recommendations. Shamaya in housekeeping was so very friendly and welcoming...always offering us chocolates which was a sweet touch!!

There are a few items that we didn't truly enjoy during our stay... I called in and noted it was our Anniversary during our stay and honestly expected some type of acknowledgement during our time there...and there was nothing. In past stays at luxury properties they have at the least mentioned it during check-in...and then at times upgraded us or even sent a little something with a card up to the room. I felt this was a missed opportunity to WOW!!! The mattresses are definitely an item that should be replaced...as they seemed older and were quite uncomfortable. We opted to reserve a room on the Club Floor to take advantage of inclusions...which we had higher expectations for the Club Lounge. As both food offerings for both "happy hour" and breakfast were very repetitive and seemed "cheap"/low-quality. With staying at a luxury property that boasts a talented culinary team we expected higher quality and more variety.

No refrigerator or microwave in room was inconvenient.

Didn't die. Don't think there were bedbogs.

Mold on bathtub surround and broken glued panel. Bathroom vent blew smoke into my bathroom. Burn holes in bedspread. No maid service two of four nights. Left a night early due to terrible dirty conditions. Glad my wife wasn't with me. Wish there were a minus 5 rating available.

Location - it was where I needed to be. It was cheap.

Paint (?) was peeling off the bathtub. Wasn't sure of the cleanliness. Cigarette burn hole in bedspread. I'm glad my wife wasn't with me, she would have totally freaked out. There were people loitering around in the parking lot across the street very late at night. I have to come to Louisville at least once a year, won't stay here again.

Good breakfast included in your stay and great coffee

Clean nice and great value

No guest laundry

The room itself was nice with two queen size beds and good pillows. The maintenance was terrible. The light bulb in the bathroom was blown when we got there and I asked three times for it to be replaced and never was. The commode stopped up and the best they would do is bring us a plunger to use ourselves. There were some sort of pills someone had dropped all over - don't know what they were but glad I didn't have any little children running around. Location was great!

Clean, no problems. Just a little noisy right next to interstate. I have paid less for rooms of this quality however

Location And friendly staff.

Bed bugs in first room. Second room was ok.

Location

The room looked like it had not been well maintained over the years. Not the currently owners fault as this was once a different named hotel.

Much nicer then the one rating and the people at front desk were very frinedly.

Staff were courteous. The Lobby is really nice. The Room was clean and Bed was firm. TV was in good condition. Shower had a good pressure.

The Parking lot was full of snow. Had not been cleaned for days. The pillows were bad, need new and more firm pillows. The sheets were old, need replaced. They were clean though. Newer room heater units need to be put in. Thicker blankets need to be provided during winter months.

Clean and comfortable stay. Nice selection for breakfast. Close to food,shopping and entertainment.

Could have been a little cleaner but have definitely seen worse.

That the internet was not included. The room was not cleaned till 1:30 in the afternoon. The front carpet outside the hotel was dirty. The rooms were very small.

Closet door would not open

Wonderful suites and comfortable beds

Stay was very nice, price was great!

No protein items with included breakfast, no spa.

All gates to pool were locked and no posting as to why. The continental breakfast was the most minimum you could do (not a good value). Otherwise stay was good but definitely more on a utilitarian level.

The location

The day time staff was rude. I added a night to my stay and they made me check out and come back after check in the next day.

That it had a microwave, and a standard size fridgerator.

They lied about having a digital television. We had to pack and leave even though we booked it for 2 nights. There was no one in the office after a certain time; if there was, no one answered the front desk window. We had to ask for everything we needed!

Early breakfast and cleanliness.

none

near shopping centers

They charged me again at the hotel for the room. I was assured at the desk that this was not done. When back home saw the charge on my card. Have been told it will be taken care of.

Everything wonderful with motel. There was no good restaurant in the area though.

Was a clean comfortable room with good customer service.

Great location, about 3-4 blocks to 4th street, very friendly staff, great continental breakfast

$12 a night parking