Pros: Clean car, decent follow-up upon returning car.
Cons: Despite having a reservation, I was not notified of the company's location change, which wasted time finding. Then the reservation wasn't acknowledged by the associate, who took me through the entire process from the beginning, which confused me with insurance options. I chose hastily and poorly. The actual price was 3x my online estimate. The price was reduced a little upon my returnand complaint, but still $100 over what I expected.
Sep 21 2016
Pros: From the beginning to the end these folks rocked. The car I got was perfect. I put on some serious miles and never once had a problem. No hiďden charges and no hard sell for insurance and extras.
Cons: The insurance was a little confusing. The coverage I bought from the site was through a third party company. Hertz didn't show I had purchased insurance. In the future I would just buy from hertz.