Pros: Staff is very good well trained service is great. Place is also dog friendly.
Pros: It was a first time at Suncadia and was a great vacation for out family, a little short though. Beautiful place, excellent service!
Pros: Joel assistant manager of the restaurant went above and beyond to make our dining experience excellent. Rest of the employees we encountered were friendly and helpful.
Pros: We were treated like royalty by all staff members! It was a celebration of out engagement and we were pleased that all personel were aware of it! ha ha ha so beautiful.
Cons: the facility had dirty dishes in many community places for more than 24 hours. we were unable to sit in those places because they were dirty
Pros: Nice view
Cons: We came at a busy time but management should have hired more people .. we didn't get in our room till 5:00!!! We had arrived at 1:30 and had also asked about early check in at the time of ...
Pros: The room comfortable, the location was beautiful, and the facilities (the pools) were excellent. We were there for Harvestfesr, and enjoyed all of the complimentary activies, such the pony and wagon ...
Cons: The kitchen was not what an avid cook would call 'well stocked' (no veggie peeler, for example), although it was a nice space. Also there were exactly 4 place settings so, if you, like us, ...
Pros: Beside the fact they got the wrong room , the room was clean.
Cons: Staff gives wrong information to the guest without checking if it's right. I came with my family to spend 2 days there just because I was told by the hotel staff that the water slide was open all ...
Pros: The location is beautiful! The pool is fun and the outdoor bar and grill is wonderful!
Cons: The food at the lodge is poor quality, expensive and just plain terrible! We waited 2 hours for our food and it was cold. Also, the value/price is not properly assessed - everything is way ...
Pros: Room comfort and amenities.
Cons: Food was definitely below even a 3 star accommodation - eat some where else.
Pros: The location, grounds, amenities were lovely. The beds were super comfortable and the rooms had all the comforts of home.
Cons: Our dishwasher did not work so made a vacation include hand washing dishes!
Pros: I stayed for a night for a wedding. The room was very clean and comfortable. The staff were friendly and helpful.
Pros: Staff was very friendly.
Cons: Portals restaurant was most convenient place to eat at the Lodge. The food was over priced for what it was.
Cons: Needs an elevator for those who have difficulty with stairs. Should be up to ADA compliance.
Pros: The coffee! The bathroom tile. The leather sofa. Overall decor.
Cons: Lighting.....we could not read in bed because the lights were too dim. The shampoo, etc dispenser shower is in the wrong location......makes the shower too narrow.
Pros: My husband was sick with a cold and the room was very comfortable for us plus I could use the pool, gym, free laundry while he recovered
Cons: Breakfast could have varied a bit
Pros: we didn't eat my wife is gluten free
Cons: comfortable bed & room
Pros: The bed was very comfortable and the room was spacious.
Pros: Clean rooms, friendly and helpful staff
Cons: Giving less than a stellar review because they don't have any cribs or pack'n'plays to bring to the room if you have a young child. Nor any high chairs in the breakfast room. Not ...
Pros: our stay was good for the money.
Cons: Parking lot is not in good shape and is very tight.
Cons: Horrible layout of room. Painted spots throughout the whole room. Looks like it's under construction? We could not watch TV on the couch because the TV was so far away in the other area. We had...
Pros: The room was great! It was a king suite, with a separated living room area with it's own sink, fridge and microwave. Very nice would love to stay there again
Cons: Wouldn't let me pay cash at check in. Was told I had to do it at checkout. When I tried at checkout, different staff member told me credit card had already been charged and there was nothing she ...
Pros: Room we stayed in was huge and had plenty of room for 3 people. Good location. easy to find
Cons: Bed was kind of hard compared to my bed at home but was still a good night sleep. View wasn't great, one window was to a back parking lot and the other was to a staircase.
Pros: The partnership with the Roselyn Activity Center was perfect for the kids.
Cons: The ash tray outside my room.
Cons: Breakfast was poor - by 8:00; selection was limited; many serving dishes were empty or nearly empty; coffee containers were empty; no one restocking or cleaning, there were a number of people who ate ...
Pros: Rooms were large and looked new. Staff were excellent. Very good coffee with the included breakfast. Coffee and wide selection of gourmet tea, fresh popcorn available anytime.
Cons: Needs a little touch up paint on the outside.
Pros: The staff was friendly and our room was quite spacious and clean. Timber Lodge is walking distance from many restaurants in town.
Cons: Coffee/tea should be offered in each room.
Pros: The staff were very helpful and nice. The bed was so comfortable. I will recommend to family and friends. I will return.
Cons: Different choices of food.
Pros: It just felt homey and comfortable. I felt simply contented the moment I checked in and started walking up the inside stairs to our room...the whole atmosphere felt warm and welcome. And, my wife ...
Cons: Only one thing...boiled eggs as part of the continental breakfast...the salt & pepper being available without eggs was kind of funny! ; )
Cons: We waited around 15 minutes in the lobby before we were even acknowledged as the receptionist was on the phone with Century Link. Our bed spread was dirty so we had to ask for clean bedding upon ...
Cons: The shower head is too low. It needs to be raised up.
Pros: Everything was great
Cons: The bed was very uncomfortable
Pros: Room was huge! I checked in with the reception manager who was incredibly friendly. Used this great value hotel passing though Washington.
Pros: Owner was very kind and accommodating!
Pros: The property is near the end of town, driving is best to locations in town as it would be to far to walk. There is a very nice family restaurant directly across the street. Great place to stay for ...
Cons: No frills hotel that is clean. This hotel does not have pool, not a problem for our stay but I thought they had one. Continental breakfast was ok, again no frills and served its purpose!
Pros: The front desk staff was pleasant
Cons: Nasty container of green stuff in fridge. Room was old. Right by train tracks
Pros: Staff was very friendly and helpful. Hotel shows upgrades.very clean.
Cons: Breakfast marginal with limited selections. Need to add peanut butter.
Pros: Friendly staff. No card keys...they looked like zip drives...cool
Cons: Toilet was a little loud. Train noise...acceptable level
Pros: Location is about all I liked
Cons: Rooms where dark and dreary, bed was lumpy, shower faucet was about ready to fall of the wall. A very low budget motel. Only thing hot about the hot breakfast was the waffles
Pros: This is a nice place to stay. Clean, comfy, and across from our favorite place to eat, The cottage cafe. Best food arount.
Cons: No ironing board or iron in room. Coffee in room and at breakfast is horrible. Other than that it's all good.
Cons: Did not clear ice and snow from their walkways. Very dangerous.
Pros: Clean room and pleasant staff. Convenient ext. door from parking lot to our room.
Pros: Very clean, nice continental breakfast..yum! Had something for everyone, kids and adults. Friendly staff. Already referred family and friends
Cons: Would be nice to have a few more chairs outside for seating
Pros: It was safe, super quiet and clean. Updated bathroom, I liked the sinks, faucets and shower. Room is a good size and the mattress was brand new.
Pros: Spacious, bed comfy, nice continental breakfast.
Cons: Spa wasnt working. The rooms are dark and the carpeting in both rooms rented needed to have carpet cleaned. That is the first thing you saw when you walked into the room. Made me feel like the rest ...
Pros: Bed was firm, bathroom was clean.
Cons: Carpet was stained. Didn't want to go barefoot.
Pros: It was clean.
Cons: It is very basic. The buildings are in the process of being remodeled. Not too much noise, but not a pleasant environment. The interior of the rooms is all very basic. Clean and adequate, that&#...
Pros: NFL network
Cons: Everything. The room I received was not what I booked. The room was dirty and in poor repair, holes, stains.... The hot tub and pool have no water in them. There is construction going on. I stayed at ...
Pros: I liked the location. Did not like the dirty and outdated carpet! bathroom was outdated.
Pros: The key card worked every time! Refrigerator was great. I liked the separate sinks! TV was nice. Staff very nice.
Cons: Toilet hardly flushed. Had to hold the lever the whole time. Tub hardly drained. Had to stand in dirty water the whole time. Bed a bit too soft.
Pros: Nice, quiet, comfortable room, good heat, good wifi, refrigerator.
Cons: Towels could have been better. Small and rather rough.
Pros: Just checked in late slept & left it was ok.
Cons: Carpet stained, & bed not great!
Pros: A soak in the hot tub after hiking
Cons: The bathroom's outside lining was a bit moldy
Pros: Big screen TV, BIG queen bed ,nice room overall and cheap with very good views. Close to everything. Will definitely be back again.
Cons: bathroom could do with a paint and repair but overall very good
Pros: The mattress was wonderful, and rooms seemed clean.
Cons: We didn't take advantage of the breakfast, because that area was very dirty. None of the soap was replaced after one day, and the soap is good for one shower, especially with two people, the soap...
Pros: The manager (owner?) upgraded us to a better room on our arrival. The continental breakfast was minimal but satisfying. We liked the room but the bathroom could use more shelf space. Overall, we ...
Pros: Nothing !!!
Cons: Nothing, this is a very dated motel that is in need of upgrades and a new slumlord. The room was very small even for one person, the bed was outdated with an old spring matress, the pillows were ...
Pros: The price was fair, we got what we paid for and it was close enough to town. The room was decent.
Cons: It was hard to get in contact with someone when calling trying to confirm my reservation. I was told to call back when the 'front desk staff is here' and when arriving was told that the ...
Pros: NOTHING..WILL NEVER RETURN TO THIS FACILITY..WILL TELL EVERYONE I KNOW NOT TO USE THIS FACILITY.
Cons: I had reserved the room for 2 people & a dog..When I arrived she wanted to put me in a room with a single bed.. I had to pay extra for a queen size bed.. Then she asked if I had a pet. I told her...
Pros: The price was not too bad.
Cons: There was only warm water for the shower. The breakfast was very, very basic. There was some raisin bran cereal and some other I did not recognize. There was only cranberry strawberry juice. There...
Cons: the surfaces in the room were grubby - linens were clean.
Pros: Bed was real Comfortable
Pros: Large bathroom, decorated as well as a motel can be, really clean, very nice managers .
Pros: Staff were extremely friendly, room was clean and comfortable. Not luxurious but excellent value. Had breakfast items available even though it was indicated there was no meal included.
Pros: Overall it was a great value for your money. I was comfortable and would consider staying there again.