Hilton Garden Inn Colorado Springs

The staff are excellent and very friendly, providing great customer service, as mentioned in 33 reviews.

Guests have mentioned that the bed was VERY comfortable, providing a good night's sleep after a long day, as stated in a review.

The hotel offers free parking, although some guests mentioned that parking was sometimes tough to find a spot in the handicap area.

Some guests have mentioned that the inclusive breakfast was limited to cold items, and warm options required an additional fee. However, the restaurant staff were described as friendly and helpful.

While some guests appreciated the clean rooms, others mentioned issues such as dog hair on the floor, unclean beds, and toiletries, as well as a bathroom sink clog.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is pet-friendly, but some guests mentioned that charges may apply. If you're traveling with a pet, it's advisable to confirm the pet policy and associated charges in advance.

While many guests praised the cleanliness of the hotel, some mentioned issues with room cleanliness. It's recommended to check the room upon arrival and report any cleanliness concerns to the staff immediately.

Several guests were disappointed that the hotel didn't serve breakfast, while others mentioned additional charges for breakfast items. It's advisable to clarify the breakfast options and any associated costs before booking.

Some guests reported issues with room allocation, such as not receiving the booked room type. It's advisable to confirm the room type at the time of booking and upon arrival to avoid any inconveniences.

Some guests mentioned noise disturbances, including loud guests and barking dogs. If you're sensitive to noise, it's advisable to inquire about room locations and potential noise issues before your stay.

While the hotel offers increased accessibility, some guests mentioned issues with room features such as bathroom facilities. If you have specific accessibility needs, it's recommended to confirm the availability of suitable accommodations.

Several guests reported surprise fees for incidentals and breakfast. It's advisable to inquire about any additional fees or charges that may not be clearly stated during the booking process.

Some guests were disappointed with the breakfast options and additional charges for certain items. It's advisable to clarify the inclusions and costs of the breakfast offerings to manage expectations accordingly.

In the event of room-related issues, such as cleanliness, amenities, or room type discrepancies, it's recommended to promptly notify the hotel staff to seek resolution and ensure a comfortable stay.