Pros (+) Staff were very friendly and helpful.
Cons (-) My room smelled of smoke that the hotel was trying to cover. Unpleasant
2 stars
Comfort Suites
1690 Clara St I-71, Exit 111, Columbus, OH 43211, United States
Columbus, OH
See location+1 614 586 1001Photos of Comfort Suites
Overview
Get everything you need to be at your best when you stay at our newly renovated Comfort Suites hotel in Columbus, OH. Our modern, smoke-free hotel is close to the Greater Columbus Convention Center, Franklin Park Conservatory, Nationwide Arena, Franklin County Veterans Memorial and Ohio State University. Each guest can enjoy our free breakfast, free high-speed Internet access, free coffee, free weekday newspaper and fitness center. Each room at our pet-friendly hotel comes furnished with a coffee maker, refrigerator and microwave. Sign up today for our Choice Privileges program and start earning rewards points with your next stay.
Amenities at Comfort Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Cable or satellite TV
- Free toiletries
- Internet
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Services and conveniences
- Business center
- Safety deposit box
- 24hr front desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites
7.5
Good
929 verified ratings
Wonderful
356
Very good
150
Good
146
Okay
72
Fair
84
Mediocre
41
Poor
80
Summary of reviews
Guests say
Guests appreciated the hotel's location and breakfast options, particularly noting its proximity to venues and the quality of the buffet. However, many expressed dissatisfaction with the cleanliness of the rooms, rude service from staff, and noise disturbances, particularly from traffic and other guests. Some guests also reported issues with broken amenities and unpleasant odors in their rooms.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
2 reviews
8.5 out of 10
3 reviews
All reviews
Pros (+) Great hotel for a low price, which included breakfast. Clean and updated decor. I would definitely stay again.
Cons (-) Staff could've been a little more friendly. My check in process was a little hectic, but I may or may not of contributed to this.
Pros (+) It was awesome to visit my nephew at college and be so close to him in a hotel with a pool and an very friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Many guests have mentioned that the hotel is exceptionally clean and well-kept, with staff ensuring a clean and pleasant environment for all visitors.
What are the common concerns about the hotel's cleanliness?
Some guests have expressed concerns about the hotel being dirty, with specific mentions of a weird smell, mold in the shower, and dust in certain areas. The cleanliness of the pool area has also been a point of concern for some visitors.
Are the beds comfortable?
Guests have generally found the beds to be very comfortable, providing a cozy and restful experience during their stay.
What are the common complaints about the beds?
A few guests have mentioned that the sofa bed was unusable and had a bad smell, while others found the pillows to be small and lumpy, suggesting that they may need replacement.
When is the best time to visit the hotel?
The hotel is recommended for visits during the low season in January when the facility is likely to be less crowded, providing a quieter and more relaxed experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests reported issues with room amenities such as non-functioning fridges and unpleasant smells. It's advisable to check the functionality of amenities upon check-in.
Consider Low Season Visits
January is considered the low season, which could mean fewer crowds and potentially lower rates.
Nearby Attractions
The hotel is conveniently located near various attractions including Ohio Stadium, North Market, and the Columbus Museum of Art, making it a great choice for exploring the area.
Pet-Friendly Accommodation
The hotel offers pet-friendly rooms, but some guests mentioned additional charges. It's recommended to inquire about the pet policy and associated fees when booking.
Breakfast Quality
While many guests praised the breakfast and friendly staff, some mentioned specific food items being subpar. It's advisable to manage expectations regarding breakfast quality.
Accessibility Features
The hotel offers increased accessibility and ground floor units, which can be beneficial for guests with mobility concerns. It's recommended to inquire about specific accessibility needs when booking.
Pool and Fitness Center
The heated indoor pool and fitness center were highlighted as positive aspects, but some guests mentioned issues with pool cleanliness and temperature. It's advisable to check the current status of these facilities.
Housekeeping and Cleanliness
Several guests praised the cleanliness of the hotel, while others reported cleanliness issues in rooms and common areas. It's advisable to communicate any concerns with the staff promptly.
Customer Service
Many guests appreciated the friendly and helpful staff, while others reported instances of slow service and unaddressed issues. It's advisable to communicate any service-related issues to the management for resolution.
Location
1690 Clara St I-71, Exit 111, Columbus, OH 43211
What's nearby
- Columbus Crew Stadium0.6 mi
- Wexner Center for the Arts1.2 mi
- Ohio Stadium1.8 mi
- Greater Columbus Convention Center2.2 mi
- Nationwide Mutual Insurance Company2.3 mi
- Nationwide Arena2.3 mi
- American Electric Power2.5 mi
- Ohio State University2.6 mi
- Central Ohio Transit Authority2.6 mi
- LeVeque Tower2.7 mi
- Ohio Statehouse2.7 mi
- Ohio Theater2.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites
Low season | June |
|---|---|
High season | August |
Average price (weeknight) | $207 |
Average price (weekend night) | $406 |
When to book a room at Comfort Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites
FAQs when booking at Comfort Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ColumbusMost recommended
See most recommended stays in ColumbusGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Columbus |
Distance to airport | 5.3 mi |
Everything you need to know for your stay in Columbus
Complete your trip
Popular destinations