Quality Inn Akron - Fairlawn

Location The pool was closed. Wish we would have known

great location easy to get around. Lots of restaurants, shopping and movie theater in area. Their description lists that they have a swimming pool. It is closed and hasn't been open all year. Staff indicates no plans to open it. Had I known this would have booked somewhere else.

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Hospitality

Staff was friendly. Continental breakfast wa as good Pool was closed which was a major reason why I booked the hotel

Great location near restaurants, shopping, a hospital and expressways. Most people--including guests--were very friendly. Staff members provided exceptional customer service. Free breakfast, free wifi, free parking, great bed. A female manager tried to charge me $20 more per night for a room with a microwave and refrigerator when I checked in. She also banged on my door demanding I check out even though I had been given an extension and was within the new checkout time.

The staff was very friendly. This was the worst Quality Inn I have stayed at. The shower know fell off as I was trying to use it, the continental breakfast was lacking, they didn't open the pool for a holiday weekend, and it wasn't that clean. It needs to be updated.

Decent room Pool is shut down yet is advertised with pool. That was the purpose of the trip. Very disappointed. Had a strange Foriegn gardner knock on my door to tell l me if we smoke ciggs near the new landscaping they will call the police... Really!?

Price Was very noisy - I think someone was literally getting beat up in the room above us.

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The front desk employees were very friendly and helpful, always asking if there was anything they could do for me. I also liked that my car was right outside my door, very convenient. The entryway door into the room was very hard to open. The heater was loud, going on and off all night. The pillow were extra large and uncomfortable. The 3 pieces of gym equipment were inoperable, should be trashed, no electrical cords to 2 of them.

Good hot breakfast A bit dated

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They do have breakfast, nothing special Room was dirty, bathroom tub and sink was dirty. I saw a bug. Internet did not work, iron was broke & did not work. No refrigerator or microwave. Hallways had a very bad & strong sent. Elevator is very cold, no heat on it. I couldn't get my money back.

location Internet didn't work ,only 2 towels and halls looked like construction site with no cove base

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Great location. Breakfast was descent. Filthy room. Manager did not pay attention. Unable to get additional towels - only 1 face cloth - manager said they don't have enough. Drawers in dresser fell apart upon opening them. Water would not drain out of sink. Holes in bathtub.

Location Had to wait almost 45 min. To check in 1st room never cleaned second room no bath towel no wash cloths very dirty

The location was good for our needs. The staff was friendly. The beds were comfortable. The pool was never open during our stay. If you advertise a pool...just having one that is not open is a lie. The daily service was minimal.

Walk up room Food

Location was easily accessible.The motel offered breakfast 1. No hot water in the shower2 No heat in the hallways3. No full size pillows on the bed.4. Mattress very hard5. Heater extremely loud.

Location is excellent. The sprinkler sirens went off twice while it's cold as hell outside.

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