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I liked the carpets and the cotton sheets and the breakfast black pudding. The person on the desk was helpful finding times of buses. The heating or plumbing system was very noisy, and there was very little sound insulation generally; people coming in late and closing the doors of their rooms would have woken me up had I not been kept awake by the strange sounds from the heating.
The staff was pleasant Limited hot water in shower. It was awful. Pillow cases were old and woke up with fluff stuck in our heads. Cold room. Door was broken. Television never worked. Will never stay there again for more than one night!!!
all the saff were very friendly car parking very poor
The swimming pool and design of the room
large comfy beds, quiet peaceful rooms, staff very helpful with parking lack of a mini bar, parking was limited
in need of a update a bit scruffy
The pool was nice and the hotel bar was fun. Location was perfect for walking to local attractions and restaurants.
the staff were exeptional - very helpful and friendly
A convenient City center location, very good choice of cooked hot breakfast, helpful staff with good local knowledge of the city. Very limited parking at hotel.
the leisure centre. there was no proper parking. you had to park on the street and had to pay by the hour.
clean hotel, polite and friendly staff the room was to hot, window didn't open much!
Location, bed was massive Charged for room cleaning and noise from street
the room & facilities are excellent, better than most places iv stayed in which over the odds were payed. 65euro for 2 people - great value. stayed here b4 too and it was more so nice to see bit of value.don't have to check out til 12pm - amazing! it was all good
The room is very comfortable and it is good location. Would recommend hotel. It is quite noisy in the mornings. The cleaning staff were slamming doors in the hallway so it was difficult to sleep.
man made waterfall by the restaurant made the stay even more relaxing
The reception area has a nice seating area to relax after eating or prior to retiering for the evening The access (lift) and stairwells are not the best and could do with modernisation.
The staff were very helpfull and the room was very comfortable. Nothing....
The helpfulness of Hazel the receptionist
The smells of the kitchen and the noise of the cooker hoof/ airco where drifting in our room from 7.15h till 00.00h.
Location, staff and restaurant A couple of the bathroom fittings in room 110 were loose (handle on WC cistern, and seat)
The hotel is in a great location and we were able to park nearby which is a plus for a city hotel without a car park The rooms are very small but it is an old hotel and there is very little you can do about that
v central to cork city. lovely old style hotel
Very comfortable beds! Friendly service The fact that you had to book to use the spa pool was not clearly pointed out upon check in, meaning we missed out on going. A mini bar would have been nice!
Rooms Noise outside and heat in rooms
Very beautiful hotel, especially for the price! Perfect location and friendly staff! Cannot go wrong! Nothing to complain about! Excellent!
staff very good
Comfortable Bed and location All OK
Poor hot water supply
How close it was to the city centre The price, and the fact I had to pay for breakfast!!
Friendly staff. Very good standard of room. Lack of food selection at 10.00 pm and 11.00 am
the recognition of myself when I entered the hotel and said I had a reservation, my name was said by Geraldine, the receptionist. The concierge was also helpful when I was looking for a nearby building.
Convenient to the City , Raaailwaay etc.
Close to City Parking was difficult
The room was too small for two people. It would be suited as a single room.
great location for bus/train and city centre i suppose its just like most hotels nothing very personal
Easy to find.Good location across the river from bus station and main shopping street and bars. RC church close by. Walking distance from train station.On site leisure facilities/swimming. Bring your gym kit as well as swimming costume. Friendly staff everywhere. Pleasant room overlooking the river. Self serve breakfast in lovely dining room, adequate choice. Impressive spacious, welcoming & luxurious foyer with relaxed atmosphere. Fire doors in corridors noisy but understand their importance so not complaining.Prolonged smell of cigarette smoke in our room one night, penetrating from another room, I think, which I didn't like, but realised I hadn't specified non smoking room when checking in, not sure if it would have made a difference. One of the lifts was out of order.Didn't eat in bar as nothing on menu appealed to us and bar area not particularly inviting. Are you missing an opportunity?
Not far from Shopping
Our room was great, and the price was great value also. Also room service was perfect, and the food very good, and great quality. Our room was very cold when we arrived. And we were told we couldn't have any heating until 9 o clock. which we found to be unbelieveable. We were offered a small heater, but with the bathroom to cold to enjoy a bath, before heading out, it was very disappointing, and also took the joy out of what you a hotel, which is some warmth and luxury..We had to put on extra clothes, forgoe our baths/showers, and make the best of it, but it wasn't comfortable until the next day, when the heating had been on for a while...Also we couldn't get the music system to work, and a porter checked it, and said maybe it was our Cd's? And said nothing could be done about it, as you had none to spare..which was also a bit dissapointing, as we had CDs of the band we were down from dublin to see at the marquee, and when we saw the player, were delighted as thought we could play the CDs beforehand, to find out we couldn't. Although later that evening, my husband cleaned the player, and we got it going, but leading up to going out, we were cold, and couldn't play the music...Also the bar and reception couyld be made more welcoming visually, it all looks a bit vast and cold....
Girls at reception extremelly friendly Bar food, really really bad. Not even 2star standard. Left the ceaser salad it was so bad. Bar staff under hugh pressure
clean room,friendly staff cant complain
The location of the hotel was my prime consideration. It was perfectly placed in relation to clients that I was visiting. Wi-fi reception was a bit hit and miss
Very helpful staff. The hotel is small and cosy and very, very clean.
Location - easy to find and walk around Cork We were in 2 rooms - you couldn't have both showers on at once. Also they did not accept credit card as as soon as we arrived we were directed to a cashpoint down the road - not the warmest reception.
Friendly and helpful owners, clean and comfortable room with enough space to move around easily, good supply of hot water, quiet even though a central location.
Our host was most welcoming and helpful. Very clean room and delicious breakfasts!
The owners were great and very personable. The Guesthouse is centrally located and the accomodations were very nice. I enjoyed my stay and would recommend it to anyone.
Large comfortable room right in city centre I think that for the price I paid breakfast should have been included
The sweets on the counter, the location, generous bedding provision the smell in the room, not being able to put our passports in the safe because the manger wasn't there at the time.
It is very near city centre and bus station. Located at a very quiet street
friendly staff, parking, location, needs updating
Location and friendlines of staff Problem with warm water from cold tap
The location is exellent, in the heart of the city, close to main shops, with interesting local pubs. The staff are very pleasent, helpful, obliging, they work hard and smile easily. The breakfast was very good. The room was so cold,it became unbearable, none of the radiators on the landing outside our room were turned on, there was absolutely no heat coming from our radiator, the draught coming through the window were my bed was situated was horrendous, both my friend and i got into our beds fully clothed, with scarves and gloves, and I eventually had to share my friends bed to gain some body heat. my son swapped rooms with us, because his radiator was working. we were awake for most of the night because of the cold
Good location, not far from the center and bus station; however music bars across the street can be noisy on a weekend night The building doesn't look too good on the outside, however the room was good. The continental breakfast paid separately wasn't impressive, I should have tried an Irish one at the surrounding pubs.
the hotel is overpriced, the rooms are extremely basic
caught up with friends , used the city as a central meeting point , also did some shopping
Room was clean and warm, shower and TV worked properly. Staff were friendly and helpful. Service was prompt. Decor dated, hotel parking limited, stairs very steep. Light over 1 bed did not work. This is an older hotel so it is difficult to bring it to the standard of a moden hotel but we felt this should be reflected in the price. The hotel could make better use of their great location and history in the area and improve bar and restaurant facilities to bring more local customers to the hotel and to encourage residents to use those facilities more. Breadfast was ordinary enough, could have been more "gourmet" with much better choices. Local cafe offered a better breakfast for less. Hotel bar closed at 11pm, you could only get bottled drinks from night porter. Felt overall we were paying a lot for the room and for breakfast (which was extra).
it's really clean and modern too much expensive and every service was not free. Our room (602) was like a corridor, so too small for 6 persons
Hostel owners were pleasant and provided good trip information. Bathroom could have been cleaner, mold and mildew around shower and toilet.
The staff were great. They were very helpful and knowledgeable about things to do and how to get there. They were also very nice to everyone. It was also nice having my own bathroom and shower. The room was very small. There was hardly any room to walk, and with 6 people plus luggage in my room it was very difficult to move around.
Very nice facilities
Interent was cheap. It could have been cleaner - my room had piles of hairs on the floor. It could have been easily cleaned with the sweep of a broom. The sink at the end of the hall was was always clogged. The breakfast was very minimal and unsubstantial. I booked a room with a bathroom, and this hostel didn't have any, so there was some kind of miscommunication between the website and the hostel.
it was an experience like no other place i have slept at,to meet so many people of all types of nationalities in just one night,the people who run it seemed to do a good job there
The staff were extremely friendly and helpful. We booked our stay last-minute and they did their best to accommodate us and got us a cheaper rate than what we had booked. Each person that we talked to at reception gave us helpful tips for our trip and made some great recommendations! Beds were comfortable enough. We had a room with an ensuite, though we didn't know it was an ensuite until we were leaving...oops. We just never thought to look. The bathrooms attached to the rooms are much nicer than the public bathrooms. Continental breakfast is offered in the mornings. I believe it was 3 or 5 euros each.
good position, big kitchen, friendly staff, good price quite dirty
Close to the city centre and restaurants. Shower - water was not very warm. No way to control the temperature of the water. Just push a button that lasts for about a minute. Then have to keep repushing to get more water. Hotel was very noisy with lots of people running up and down the corridors. But was cheap and what I expected from a backpackers hostel.
the only thing that maybe someone wouldn't appreciate is that it's located on a hill but it wasn't a problem for me, just a short walk. You'll find there very kind and helpful staff, friendly atmosphere, many services available, i was in a double room, not so big but nice room and nice bathroom with shower, cheap internet, very close to city centre, would definitely stay again
I liked the spacious room I got and the location of the area for the value of the money I paid.