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I read a few of the reviews before I stayed at the location. I was in room 7, which was clean and tidy, but near to the kitchen area. Staff took their break outside and due to thin walls, conversation could be easily heard. No real noise after closing time. The matress was a little soft for my liking and uncomfortable in places (possibly getting near to being in need of replacement). Breakfast was simple but ok. Staff were friendly and helpful. Would stay again. Stayed in room 7. The bed was soft and uncomfortable in places.
evening meal great continental breakfast lrft a lot to be desired
Location convenient to NAC Stoneleigh Park Bathroom was poorly-ventilated and damp
Very relaxing night at the hotel prior to an exam. The food was excellent and staff very friendly.
The staff were all very friendly and helpful. The room was decorated nicely and all the facilities worked as they should. The breakfast (included in the price), was good as was the food served in the pub in the evening. No bad points to think of.
Good location and good sized room. Bar food good. Breakfast poor. Cooked breakfast no longer supplied. Sachets of Nescafé coffee and hot water.
We were using it for a base to visit the Trade fair at the NEC and so was ideal as we were not looking for accommodation with lots of facilities for what we needed no
We liked the proxomity of the hotel to the event we weer attending, and we liked the services provided by the hotel which meant we didnt have to travel further
Very compy room, clean and nicly decorated Complete mayhem at Breakfast on the Sunday they seemed suprised to be serving at all. We had to ask for everything from bread butter to cornflakes tea coffee & milk. Very little choice and a member of staff who clearly found it an inconvience also there were still dirty glasses on the table from the night before
Our reservation had been double booked by Booking.com. The owners were extremely helpful and managed to relocate other guests to 'overflow' accommodation off site so that we were able to be accommodated.