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The staff were extremely polite and helpful at all times. The breakfast was excellent and there are extra facilaties provided for guests such as: a coffee bar, free internet access and printing, ATMs,pool, gym etc. The rooms are comfortable and the maid service generally good. The local shuttle bus also goes from right outside the front of the hotel. An excellent hotel, I would definitely recommend it. Very little really. The only minor issue was that the maid failed to replenish all the tea and coffee products. However, the helpful man in the coffee bar came to the rescue!
Everything was great!!
This was a typical Marriiott Hotel with the high standards they require. It was conveniently located, with a friendly staff and comfortable facilities. It is clearly a place that I would stay at again. Having the valet station as the first greeter a visitor sees appears to be a design flaw. Having to take two elevators to get to your room from street level is a bit inconvenient. The reception level restaurant is not very visible. Unfortunately, these factors cannot be easily changed.
Quiet, peaceful, beautiful. Great experience No breakfast
The bed was very comfortable. The room was very clean. There is a cool macaw in the lobby that will say "hi" to you if you say hello! Free breakfast! Very friendly staff! There is a free shuttle from the hotel to Horseshoe Casino. Our room was probably not used recently because the water ran brown for a few seconds in the facets. Pool is being worked on until Feb. 2016 so we could use the neighboring hotel's pool but it seemed like to much of an inconvenience especially in December. You have to pay for parking.
Breakfast, happy hour, exercise room. Bathroom. No air vent, bathtub did not drain fast enough, toilet paper holder in awkward position (had to reach back to get it). Parking was expensive.
Close proximity to the sport events Somewhat pricey and the rooms are in need of some updating ... bathroom was pretty old
The area was close to everything staff went above to assist with where to go what to do Not much
Friendly staff, ambiance of being an old dept. store My room wasn't cleaned on the second day of my stay for some reason. There were no coffee pot in the rooms. Had to get dressed and go down to coffee bar. Called for room service for a pot of coffee, front desk told me most people just came down to get coffee.
This gem of a hotel is located slightly off the beaten path but close enough to the city without the inconveniences. The interior design is fabulous. The attention to detail and focus on guest comfort is outstanding. I'd give the breakfast 5 stars as well. Looking forward to my next visit. The dinner menu was a bit limited. Would have liked to see more small plate/ app selections on the bar menu.