Overview

Grand Park Royal Cozumel
Top Wellness Hotel

Playa Paraiso Km 3.5 Zona Hote, 77600 Cozumel, QR, Mexico
+52 987 872 0700

$123+

Overall guest ratings

8.2/10 Excellent
Based on 546 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.6
  • 6.7

Good to know

  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Turquoise – often crystal clear waters –are just offshore. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all. The leading All-inclusive on the island, welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean.

    All inclusive, unlimited meals, drinks, snacks, 4 restaurants, buffet style and a la carte, 2 snacks, Café Sole (coffee house), 5 bars, room service 24 hours, in room mini-bar that is restocked daily, high-speed internet access (surcharge) or basic free internet, live entertainment, kids’ club (0 -12 years old), fully equipped fitness center ($), spa , 3 resort swimming pool, (including 2 infinity pools, main pool & kids club pool with water slides) and two Jacuzzis facing the ocean.

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    Grand Park Royal Cozumel

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Facilities for Disabled Guests
    • A/V equipment rental
    • Business center
    • Car rental
    • Childrens programs
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Wi-Fi
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 546 reviews
    • 9.1 "Perfectly clean."
      9.3 "93% thought it was clean."
      8.9 "89% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 9.0 "Excellent value."
      9.3 "93% thought it was a great value."
    • 8.6 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
      7.3 "73% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
      9.4 "Lovely bar service, according to 94%."
      10.0 "Housekeeping was great, according to 100%."
      8.3 "83% found the restaurant service to be one of the best."
    • 6.7 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      6.9 "69% thought the dining experience was appropriate."
      6.0 "Side dishes were satisfying, according to only 60%."
    • 5.9 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
      6.7 "67% thought the minibar was ok."
      5.9 "Only 59% thought the shower was ok."
      6.7 "Only 67% found the balcony ok."
      6.0 "Only 60% said the rooms were modern."
    • 3.5 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 360 reviews
    • 9.3 "Perfectly clean."
      9.4 "94% thought it was clean."
      9.1 "91% said rooms were clean."
    • 8.8 "Pool is good."
    • 8.7 "Good value."
    • 7.9 "Good location."
      7.2 "City centre within easy reach, said 72%."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 6.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
    • 3.6 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 158 reviews
    • 9.1 "Excellent value."
    • 8.9 "Location is great."
      9.2 "92% liked the proximity to shopping."
    • 7.7 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.9 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 5.6 "Rooms are ok."
    • 4.0 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
    • 3.3 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 27 reviews
    • 8.1 "Great service."
    • 7.0 "Tasty food."
    • 5.7 "Rooms are ok."
    • 3.6 "Internet is poor."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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