Overview

Holiday Inn Chicago Nw Crystal Lk Conv Ctr

800 South Route 31, Crystal Lake, IL 60014, United States
+1 815 477 7000

$104+

Overall guest ratings

8.3/10 Excellent
Based on 170 reviews

Review highlights

  • 8.9
  • 8.7
  • 5.5
  • 4.7

Good to know

  • Professional service
  • Friendly service

Nearby

    Show all

    About

    Crystal Lake Holiday Inn Crystal Lake is located 40 miles northwest of downtown Chicago and is a community of charm and personality. Proud to be the county's only full service hotel, the Holiday Inn Crystal Lake is situated on lush acreage overlooking the quaint Lake Acorn. Our hotel's 11,200-square-foot ballroom is perfect for meetings, tradeshows and social events and is complimented by four breakout and two board rooms. We're near major companies like Snap On Tools, Sage Products, Affinia Brake Parts and Centegra Health. If you're in town for pleasure, our hotel's proximity to area attractions makes it ideal. Experience Three Oaks Recreation Area's swimming, boating, fishing and wake-boarding and visit places such as the historic Dole Mansion, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum, Grand Victoria Casino and the Algonquin Commons shopping center, or take Metra into downtown Chicago. When you find yourself in the Chicago area, our hotel's amenities are what help make your stay a great one. You can work out in the fitness center, enjoy the indoor pool, and enjoy a delicious meal at Three Oaks Lodge Restaurant, where kids 12 and under eat free. Make reservations today!

    Less More
    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Cable or satellite TV
    • Laundry facilities
    • Designated smoking area
    • Storage available
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 170 reviews
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.9 "Bar is ok."
    • 5.6 "Average cleanliness."
    • 5.5 "Food is average."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.8 "72% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      4.0 "60% were disappointed with the minibar."
    • 4.4 "Value below average."
    • 3.9 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    • 3.6 "Breakfast is below average."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 44 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.4 "Food is average."
    • 4.7 "Rooms are not good."

    Overall Rating

    8.1 Excellent
    Based on 86 reviews
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Pool is good."
    • 5.8 "Food is average."
    • 5.5 "Average cleanliness."
    • 4.6 "Rooms are not good."
    • 3.7 "Breakfast is below average."

    Overall Rating

    9.2 Excellent
    Based on 39 reviews
    • 8.9 "Great service."
    • 5.7 "Average comfort."
    • 5.5 "Average cleanliness."
    • 4.7 "Rooms are not good."
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    restaurant staff was very polite
    slow service
    old and wore
    sheet had a hole
    flooded with water
    local restaurants
    friends home
    Photos
    Map

    Map