Holiday Inn Chicago Nw Crystal Lk Conv Ctr

800 South Route 31, Crystal Lake, IL 60014, United States
+1 800 467 1538


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Overall guest ratings

7.7/10 Good
Based on 168 reviews
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Review highlights

  • 8.6
  • 8.4
  • 4.2
  • 3.9

Good to know

  • Good restaurant service


    Show all


    Crystal Lake Holiday Inn Crystal Lake is located 40 miles northwest of downtown Chicago and is a community of charm and personality. Proud to be the county's only full service hotel, the Holiday Inn Crystal Lake is situated on lush acreage overlooking the quaint Lake Acorn. Our hotel's 11,200-square-foot ballroom is perfect for meetings, tradeshows and social events and is complimented by four breakout and two board rooms. We're near major companies like Snap On Tools, Sage Products, Affinia Brake Parts and Centegra Health. If you're in town for pleasure, our hotel's proximity to area attractions makes it ideal. Experience Three Oaks Recreation Area's swimming, boating, fishing and wake-boarding and visit places such as the historic Dole Mansion, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum, Grand Victoria Casino and the Algonquin Commons shopping center, or take Metra into downtown Chicago. When you find yourself in the Chicago area, our hotel's amenities are what help make your stay a great one. You can work out in the fitness center, enjoy the indoor pool, and enjoy a delicious meal at Three Oaks Lodge Restaurant, where kids 12 and under eat free. Make reservations today!

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    • Internet
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
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    Guest reviews

    Overall Rating

    7.7 Good
    Based on 168 reviews
    • 8.6 "Pool is good."
    • 8.4 "Great service."
    • 7.1 "Good location."
    • 6.7 "Bar is ok."
    • 6.5 "Food is average."
    • 4.2 "Value below average."
    • 3.9 "Rooms are not good."
    • 3.8 "Wellness & sports facilities were not very nice."
    • 3.6 "Breakfast is below average."
    • 3.4 "Not very clean."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 50 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "High comfort."
    • 4.0 "Rooms are not good."
    • 3.3 "Not very clean."

    Overall Rating

    8.1 Excellent
    Based on 84 reviews
    • 8.4 "Pool is good."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.8 "Food is average."
    • 3.9 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      1.1 "89% complained about the bathroom."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."

    Overall Rating

    9.0 Excellent
    Based on 33 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 3.9 "Rooms are not good."
    Good to know
    "Good restaurant service"
    data provided by TrustYou

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