Services and conveniences
Basics
Bathroom
Accessibility and suitability
Dining
General
Parking and transportation
Media and entertainment
Laundry
Bedroom
Workspace
Health and safety
Family friendly
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a fitness center, free parking, a rooftop restaurant, and a complimentary breakfast for families.
What practical information should I know about the hotel's location?
The hotel is conveniently located near popular attractions such as Cuenca Cathedral and Parque Calderon, making it an ideal choice for exploring the area.
How is the cleanliness and maintenance of the hotel?
Guests have praised the hotel for being very clean and neat, with attentive and courteous staff ensuring a pleasant stay.
What can I expect from the hotel's customer service?
The staff is known for being very friendly, helpful, and accommodating, providing excellent customer service to ensure a comfortable and enjoyable experience for guests.
When is the best time to visit the hotel?
The high season is in November, offering an excellent opportunity to experience the hotel's fantastic location and enjoy the great breakfast options and rooftop restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions like Cuenca Cathedral and Parque Calderon comes highly recommended.
Consider Noise Levels
Some guests reported noise issues due to the hotel's proximity to a busy road and a rooftop club. Light sleepers may want to request a room away from these potential sources of noise.
Check Air Conditioning
Despite some negative feedback about the lack of air conditioning, it's worth noting that the hotel does not have this feature in all rooms. Guests sensitive to temperature may want to inquire about room options with air conditioning.
Make Reservations for Rooftop Restaurant
If you plan to dine at the rooftop restaurant, it's advisable to make a reservation in advance to secure a spot, as some guests were surprised by the need for reservations.
Take Advantage of Free Airport Shuttle
The hotel offers a free airport shuttle service, which can be a convenient and cost-effective option for guests arriving or departing from the airport.
Explore Nearby Attractions
The hotel's proximity to attractions like El Cajas National Park, Cuenca Cathedral, and Parque Calderon makes it an ideal base for exploring the area. Consider planning your visit to coincide with the low season in December for potentially fewer crowds.
Request Room Maintenance
Some guests reported issues with room cleanliness and maintenance. If you encounter any problems with your room, don't hesitate to request a change or ask for the issues to be addressed promptly.
Enjoy the Breakfast
Many guests praised the breakfast options, including a menu with various choices and a buffet bar. Take advantage of the complimentary breakfast to start your day on a positive note.
Utilize the Concierge Service
The hotel offers a concierge service, which can be helpful for arranging tours, obtaining local recommendations, and addressing any specific needs during your stay.
Consider Parking Options
If you're traveling by car, take advantage of the free parking provided by the hotel. However, be mindful of potential noise from the nearby busy road if your room faces the parking area.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $104 |
Average price (weekend night) | $110 |
Value for money | 8.4 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Cuenca |
Distance to airport | 1.9 mi |