Holiday Inn Cuernavaca

Guests have praised the hotel's beautiful gardens and two pools, one of which features a warm and bubbly jacuzzi. However, some guests have noted that the pools can be crowded at times.

The hotel offers excellent food with a good variety, especially at the buffet for breakfast. Guests have also appreciated the restaurant's good variety of food and the option for packed lunches.

The hotel provides daily housekeeping, contactless check-in/check-out, and hand sanitizer in guest accommodation and key areas. Additionally, guests can enjoy free Wi-Fi and access to a fitness center.

Guests have described the hotel as clean and friendly, with staff that is kind and friendly. However, some guests have noted issues with the shower not working and a lack of bright lighting in the rooms.

The hotel experiences low season in March and high season in October. Visitors can take advantage of the good temperature of the pool and enjoy the hotel's beautiful gardens during these times.

Several guests mentioned the great outdoor facilities and beautiful gardens, so consider requesting a room with a view of the gardens for a more relaxing experience.

Some guests noted that the room size was small and the ceiling low, so it may be beneficial to inquire about room size and ceiling height when making a reservation, especially if you prefer more spacious accommodations.

Guests appreciated the two pools, especially during less crowded times. Consider visiting during off-peak periods to fully enjoy the pool facilities.

If traveling with children, it's advisable to confirm any additional charges for their stay, as one guest reported discrepancies in the pricing for an additional guest.

While the hotel offers good food and a variety of options, it's recommended to clarify whether breakfast is included in the room rate to avoid any confusion during check-in.

To avoid crowded pools and insufficient facilities, consider planning your visit during less busy periods to fully enjoy the hotel amenities.

Some guests mentioned issues with room lighting and blocked emergency exits. It's advisable to check the room's lighting and emergency exit accessibility upon check-in for a comfortable and safe stay.

Although the staff is described as friendly and helpful, some guests encountered minor language difficulties. It's suggested to use technology or other means to overcome potential language barriers.

A few guests noted the need for room renovations and maintenance in certain areas. It's recommended to inquire about the latest updates and renovations to ensure a comfortable stay.

Some guests found the breakfast to be expensive for the variety offered. It's advisable to explore nearby dining options for breakfast to potentially find more diverse and cost-effective choices.