AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's outdoor facilities?
Guests have praised the hotel's beautiful gardens and two pools, one of which features a warm and bubbly jacuzzi. However, some guests have noted that the pools can be crowded at times.
What can I expect from the hotel's food offerings?
The hotel offers excellent food with a good variety, especially at the buffet for breakfast. Guests have also appreciated the restaurant's good variety of food and the option for packed lunches.
What practical amenities does the hotel offer for guests?
The hotel provides daily housekeeping, contactless check-in/check-out, and hand sanitizer in guest accommodation and key areas. Additionally, guests can enjoy free Wi-Fi and access to a fitness center.
What are guests saying about the hotel's cleanliness and customer service?
Guests have described the hotel as clean and friendly, with staff that is kind and friendly. However, some guests have noted issues with the shower not working and a lack of bright lighting in the rooms.
When is the best time to visit the hotel?
The hotel experiences low season in March and high season in October. Visitors can take advantage of the good temperature of the pool and enjoy the hotel's beautiful gardens during these times.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned the great outdoor facilities and beautiful gardens, so consider requesting a room with a view of the gardens for a more relaxing experience.
Check Room Amenities
Some guests noted that the room size was small and the ceiling low, so it may be beneficial to inquire about room size and ceiling height when making a reservation, especially if you prefer more spacious accommodations.
Enjoy the Pools
Guests appreciated the two pools, especially during less crowded times. Consider visiting during off-peak periods to fully enjoy the pool facilities.
Clarify Additional Charges
If traveling with children, it's advisable to confirm any additional charges for their stay, as one guest reported discrepancies in the pricing for an additional guest.
Dining Options
While the hotel offers good food and a variety of options, it's recommended to clarify whether breakfast is included in the room rate to avoid any confusion during check-in.
Consider Off-Peak Visits
To avoid crowded pools and insufficient facilities, consider planning your visit during less busy periods to fully enjoy the hotel amenities.
Accessibility and Safety
Some guests mentioned issues with room lighting and blocked emergency exits. It's advisable to check the room's lighting and emergency exit accessibility upon check-in for a comfortable and safe stay.
Language Barriers
Although the staff is described as friendly and helpful, some guests encountered minor language difficulties. It's suggested to use technology or other means to overcome potential language barriers.
Room Maintenance
A few guests noted the need for room renovations and maintenance in certain areas. It's recommended to inquire about the latest updates and renovations to ensure a comfortable stay.
Value for Money
Some guests found the breakfast to be expensive for the variety offered. It's advisable to explore nearby dining options for breakfast to potentially find more diverse and cost-effective choices.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | March | $140 | $296 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Holiday Inn Cuernavaca By IHG is January, with an average nightly rate of $126. The most expensive month is February at $258 per night.
Value for money | Distance to city center |
|---|---|
7.9 | 1.2 mi |
