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Very friendly staff! The beds were really comfortable. Even though check out was at 12pm, they allowed us to stay and check out at 2pm The inside pool was a little too small but that is the only complaint I have and that's really not a big deal
The Hotel was clean, interior was nicely decorated. Had a coffee shop and comfortable sitting area. Staff was very friendly and helpful with direction and suggestions to local destinations. Nothing we were was very happy with our stay .
Very nice hotel. Clean, convenient, with friendly staff. It was nice to have food and a bar in the hotel. Our shower drain was clogged up. They gave us another room for showering, but moving your clothes and toiletries back and forth was a little inconvenient. Also, full WiFi access is not included. We were under the impression that it was.
I liked the color scheme. Staff was also polite. They've GOT to have better access to it if they want repeat customers. The bed was entirely too hard. I would say firm, but it was just that uncomfortable. Access to the hotel is a disaster.
We went to Mississippi for a funeral for a very close family member. We drove from Miami, 12 hour trip, and when we got there Logan and Takara were very welcoming. It was popcorn time so my kids (who love popcorn) were able to have a treat. The rooms are spacious. We had the king with the pullout. The next morning we met Megan from housekeeping. Great personality!! We usually do not get housekeeping to visit the room, but she switched towels and got some clean pillowcases. Breakfast was good. Plenty of choices. One of the women who work the breakfast area made my daughter chocolate milk, because she was asking for some. Dinner time that night we spoke with Logan and found out that Fox's pizza was good and delivered. (Great place btw). There are a myriad of choices surrounding the hotel (Smoothie King, Five Guys, Olive Garden, Red Lobster, Chili's, Ruby Tuesday, Subway, and many more) Overall visit was great. This was truly our bright spot in a very sad trip. The shower in our room was small (usually a little bigger, but could just have been THAT room). The pillows for the pullout had hair on them (Megan apologized profusely and switched them immediately)
Close to everything but far enough away so you don't feel like being in vegas..we loved it super close to everything clean and freindly Mattress need updating...we are used to temperpedic..no going back to normal mattresses. .other than that it was great
Poetry friendly staff, reasonable and good breakfast Mattresses need to be changed. Ours were very uncomfortable, sunk in it.
Very welcoming and friendly. Great experience with food, pool, and the casino. Rooms were nice and very comfortable.
Great, romantic rooms No microwave ☹️
Very clean, friendly and lots of things to do at your finger tips inside of the hotel. Didn't like the resort fee attached per day that jumped up bthe price another $50.00 if you stay for four or five days
Nice The pool wasn't open
The hotel was nice ,rooms were beautiful. If you dont want to have to lug luggage quite a ways i would suggest you valet.You have to get on two separate elevators on opposite sides of the hotel/casino to get anywhwere.the casino is broke up.You have to wait quite a while on the elevators.the pool closes at 7pm.and out of the 3 nights we were there our TV was out 2 of the nights.we were lied to about all tvs being out and we kept getting the run around about how they couldn't fix the problem.but they were able to fix the problem on the third day after I went to the front desk a voiced my issues and called them out on the lies.so they brought up a new TV and the problem was fixed after 2nights/days of complaining over the phone to the front desk then having to go to the front desk.and to make matters worse they thought refunding a whole $30(resort fee) was compensation enough.the managers acted like they could careless about the TV but when you have a 12YR old TV is nice.oh and I had to leave a note for the house keeping on the 3rd day because the 2nd day they didn't leave enough towels or rags for 3 people and we left the dirty ones as instructed so we could get clean ones.they also didn't replace the sugar or creamer for coffee.we won't ever stay at the casino again.
Comfortable room No Comedy Central on the TV
The front desk guy wasn't helpful and I will never recommend this hotel to anyone or stay there either.
Modern rooms, easy access to casino, spa, and restaurants!
Pool was nice and the amenities were nice. Pillows were like sleeping on furniture cushions
Bedding The way you are treated when you have a problem
Staff was good and friendly . Phone did not work in room . To loud for children at night. To many hidden fees . No access to the Stake and Shake for children . Room had a funny smell.
Ordered breakfast never got it had to call and they say we didn't see there it is.
The shower curtain was nasty!
It was clean, pleasant, friendly, and a great atmosphere. Our bedding was damp from the cleaning crew just finishing our room, but other than that NOTHING!!!
It was a great deal for the money however we only stayed 2 nights instead of the 4 we would have liked to stay do to the weekend price increase! Still a beautiful, clean hotel with very friendly employees! Oh and the food in the casino was awesome!
I had a fantastic end room that was roomy and had great views. The bed was very comfortable and the staff was extremely friendly. I will definitely stay here again.
The room was average. It is not a 3 star. The food was nasty. Twenty dollars for a buffet and everything was not good. I will stay at IP from now on.
Great price. Even though my room was non-smoking, I could smell smoke in my room, in the hall, Etc.
The staff was very helpful and friendly. I would return. Siri wasn't much help getting me from the highway it keep wanting to give me hotel in New Orleans
Everything was wonderful. The only negative thing I have to say about our stay is the hotel room smelled of stale cigarettes. NOTE: I chose and was given a "NON-SMOKING" room.
very nice staff resort fee, can not justify to gamble in their casino
Overall quality is going down
First time staying at this hotel but we loved! Play in the casino, excellent restaurants, room was great! We wanted an ocean view not the roof top of other buildings. And the room was so far from the elevator, felt like walking a mile
The staff was friendly and helpful For the cost I expected a much higher quality room. The toilet rocked on and had loose leaky bolts, and the outlets were loose in the walls. Definitely not what I'd call $249 a night quality.
As always, Beau Rivage is beautiful and comfortable. The staff is friendly at all levels and the service is always top notch. There is no bad view from the rooms whether on the Guld side or the Biloxi side. I wish I could stay there more often and will as much as I can get back down there. I made reservations about 6-7 weeks in advance and got the room I wanted for $150 on a Friday night. Great value! Just wish there were coffee makers and refrigerators in the rooms. That would make it a perfect hotel.
The staff was exceptionally friendly and helpful! No complaints!
Very nice atmosphere. Felt welcomed. The resort overall was all a good experience. Would definitely comeback again. Should have longer hours for the swimming pool. Didn't like that on a not so busy day, customers have to pay for the chairs by the pool. Especially since we had kids
The food The room had a bad smell and the carpet was wet
Hotel was as good as any one in Vesga. Great theme and decor and excellent staff. We got in late too late for the buffet but they had a heat 24hr restaurant in the lobby, right next to the Casino. It was the best 10 hours I ever stayed in a hotel!
Nice amenities, clean lobby Average pool, hotel and lobby main areas really nice but our room was missing the wand to open and close one curtain then we realized it was broken on the floor below laying in a pile of potato chips from the prrvious guest. Television is small for the size room we reserved and the 2nd night of our 2 night stay the bathroom and hall lights would not turn on. I assumed it was a GFCI but could only locate 1 and it was working correctly. The hair dryer and make up mirror still worked but not the lights. Do not plan to stay at this property in the future with children.
Rooms were luxurious and clean. Staff was friendly and helpful. Food in the restaurant off the main lobby was good. I would definitely stay here again.
I love that the hotel had everything!!!! Lots of resturants to choose from. The pool is absolutely breath taking! It is not cheap. But so worth it!
loved everything about it ,felt like we were at a very special place !! We would love to go back and would recommend it to all .
Nice rooms ! It was raining so it was nice to have more then one choice of places to eat in the hotel
Got upgraded to Suite level! Smells like smoke everywhere
The staff was very friendly. Nice location. Beautiful views Can't find any complaints
We were very pleased with our stay overall. The room was perfect & the buffet was amazing!
Room service was prompt , friendly , hot, generous & delicious. Had a beautiful corner suite w view of the marina.casino & pool staff were friendly and polite. Will definitely return.
Great hotel. The shower rocked. It was a walk in with 3 shower heads. Definitely showered more times than I needed to. I booked it through orbitz. They jacked up my res. I called them 3 times before before my stay and it was still jacked up. As for my experience at the hotel. I have no complaints they helped me and we got everything smoothed over.
The staff was awesome and the rooms were gorgeous. Sometimes the valet could be a little rude.
Great price for overnight stay.
Hotel was quite clean and modern. Limited staff at the desk. Good water view. But the casino was far too smokey. And only one Black Jack table open at 9 AM. In contrast, the Palace Casino across the street, is non-smoking and most Black Jack tables open in the morning.
Room was clean and well stocked. Very quiet. Nice staff. Slot machines didn't off often if at all. Dinner buffet needed more selection.
Received wonderful upgrade with an unbelievable rate! Very clean and restful Great, friendly staff Cigarette smoke in casino area, but to be expected
I liked the pool and the room was very welcoming. I didn't like that all of the plugs were loose and wouldn't charge my cell phone or fit any plug that I decided to plug into. The bartenders did not greet their guests not say thank you to them and all appeared to be in bad moods not smiling. I really didn't like the $50.00 charge pending on my credit card when I checked in, when it was supposed to be $10.00.
Great stay for the price...Excellent service and beautiful and modern accomodations. Nothing
Really enjoyed the room. Had a great view and the jacuzzi tub was awesome!!!
Great location, room was clean. However the check in line was long and slow not enough people working at the check in. Once I got to the desk it didn't take long to check in being that I had already pre checked in. The faucet in the bathtub was extremely hard to shut off. If it wasn't tight enough water would drip. Other than that it was a nice stay and I would stay there again.
The rooms From check in to hotel entering(elevator's) is very long and the parking is far away
The room was awesome. Big jacuzzi tub in living area. N/A
Room was large and very nicely decorated. Valet was backed up so we opted to park ourselves and take our luggage in. Huge mistake!!! You must walk all the way from garage through casino, up escalator, down hallway to elevators. It is a very long haul with luggage etc. Front Desk very rude at check in. Got to room, heard water dripping, could not turn off bathtub faucet, called front desk (this was 5 minutes at most after check in) thought they would just get us different room. Very rudely told that they would call maintenance. No one came. We put towel in tub and shut door to try to muffle noise. Also the drape across bottom of bed was dirty! We left next day to go sightseeing. Returned at 5:00 p.m. to hear water running, not just dripping, all lights in our room was left on, the sliding glass door was wide OPEN, and a bottle of febreeze was left in room! We called housekeeping and the manager did come and apologize, they aren't sure why all this happened. Was a little unsettleing to say the least. Maintenance came and tightened tub handle very tight to try to keep from dripping, said it would take couple hours to change out faucet, would have to wait until we check out!!! Except for Stephanie in housekeeping, we were never formally apologized to for all the inconvienence. When we checked out and found we had to pay a resort fee, we told them about all of our problems we incured. She said "sorry bout that" Never will we stay at a Golden Nugget again, nor will we gamble, eat or step foot in again!!!
The room was cleaned and view was amazing. I didn't get to swim in pool but the pool was amazing like paradise just the sight of it. Casino was very cleaned. As well as the bathroom. Few staff members we talked to were extremely sweet. Valet was free. Loved that it was still fairly local to other restaurants. Doesn't look very smoking but it does smell. Made my allergies act up. Was the one concern we had coming but wasn't to bad. Very cold inside. Waitress took forever coming around or bring drinks back. Hated having to take two different elevators to get to the rooms. Wish there were a few more shops in there.
The rooms are very spacious and the bathrooms are huge and spa like with a vanity. The decor was absolutely beautiful throughout the entire hotel. The service was awesome It literally took housekeeping 3 minutes to bring extra towels. And I can't forget the amazing view we had of the bay with the huge windows in our room. There is literally nothing to dislike about this place. The parking was a little awkward if you self parked because there aren't a lot of spaces but it's a new place and their building a garage soon.
When we arrived at the hotel, I thought I would be walking into an outdated hotel from the 70's. Once inside I was pleasantly surprised! The tooms are spacious, very clean and modern. The rooms contain all the conveniences of home, including pots and pans, silverwear, plates and glasses. You can cook to your hearts content if you choose to do so. The bed king bed was comfortable allowing for a good night's sleep. I definitely would return and stay again!
Easy to check in, friendly staff. Beautiful room, great balcony and comfortable bed.
The stag was very friendly and the location was convenient. I chose this hotel because it was advertised as extended stay with a full kitchen. For an extended stay hotel I would expected it to have had more kitchen items. There were a few dishes and that is all. And it was a kitchenette, not a full kitchen.
Not much. Smell. Service. Size of room too small.
They never came cleaned the room or bring clean towels the whole time I stayed there!!!
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Close to Biloxi casinos. sparse with amenities, a/c blows in your face, lights over bed can't be turned off at fixture. Room very small.
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I loved the room. It was a 2 bedroom suite with kitchen. It accommodated 5 adults with ease.
Close to highway, comfy bed Tiny gym, no soap to clean dishes
Not one thing all was great
The price was good, for just one night stay. No staff at desk next morning.
Clean rooms at a good price.
To have a small kitchen in the room was AWESOME. The cleaning crew came in and didn't touch a thing that was ours. The location was better than expected. Will be staying there again There was a spot in the sheets when we arrived.
The room was very clean & comfortable - the bed was firm and the A/C can turn the room into a meat locker if you wish. The location of the hotel is great, within reasonable walking distance of both the Beau Rivage and Hard Rock casinos. The continental breakfast was very basic. We ate it once but skipped it on day 2, opting to buy a nice breakfast elsewhere. Unless your budget is extremely limited, or you simply don't care about breakfast, don't bother with this one. My only other gripe is the hotel's main entrance is awkwardly located near a corner intersection, which is nigh impossible to turn left into. My best solution was to take a left at the next light plus a couple of backstreets, entering the side driveway instead.
Everything They didn't give me a receipt.
location, staff, cleanliness, free breakfast as an older man I like to take a morning stroll around the hotels ,but this hotel had no where to sit and rest
THIS HOTEL IS DIRECTLY ACROSS THE STREET FROM THE HARD ROCK AND BEAU RIVAGE CASINOS AND VERY CLOSE TO MOST OF THE OTHERS IN BILOXI. THIS WAS AWESOME, UNFORTUNATELY THIS WAS THE ONLY AWESOME PART OF THE EXPERIENCE. IN MY OPINION, THE FURNISHINGS AND DECOR WERE VERY DATED FOR THE PRICE. IM NOT OPPOSED TO STAYING IN A CHEAP HOTEL, BUT WHEN I SPEND OVER 150 ON A ROOM I HAVE SOME EXPECTATIONS THAT WERE NOT MET.
Nice comfortable rooms, big breakfast, friendly staff, lots of towels, and the rooms smelled really fresh! When exiting the clarion the road has a trough that's like driving over a curb. I found alternate ways to exit to the road. Rough roads in Mississippi.
Breakfast was Great. There were USB plug ins located in the beds and lamps. Convenient. Laundry on site. Good staff. Clean new rooms. Some construction still going on. Didn't bother us much.
Theyre trying to make a silk purse out of a sows ear.
Staff were excellent Decor wa back from 60's. Horrible
Enjoyed large towels in bathroom. Excellent breakfast. Tad noisey with renovations but did not disturb sleep. Would return again.
It serves hot and a variery of breakfast food. You make your own waffles. It was nice and quiet. Check out was before 11:00 am and check in after 3:00 pm. Late entry early dismissal .
The room was roomy and clean. All the staff was friendly and helpful
The shower is heavenly. You will seriously loose track of time while you are in this shower. It's amazing. The bed is amazing as well. Plush and firm, all at the same time. The grounds are lovely as well. We looked forward to using the fire pits, but unfortunately it rained the night we had looked to do that. The room descriptions are nuanced, so pay attention when booking a room type. There IS a difference between oceanview and oceanfront. If you want to face the water, full on, choose an oceanfront room. Otherwise, the oceanview room only allows you a small glimpse of the water from the corner of your window.
Service in all areas from was great. The restaurant was wonderful. Really enjoyed the upstairs bar. The only real complaint was that the glass shower surround leaked onto the floor.
Location is what this hotel has going for it, that and a pool for the kids. The beds were quite comfortable, nice windows facing bay. The free coffee at check in was nice as well, but it's not there in the morning (?). I was charged an extra $8 fee two days after checkout that I am disputing, and no one knows why. Such a time waste! Lots of locals swimming at the pool. Seemed like I was always in the way of the cleaning people in elevators. TV went out during rain.
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The location was great, walking distance to the beach, hard rock, beau rivage, and fat Tuesday's. Traffic getting to the beach was difficult, because the hotel is beside the interstate and cross walk is a little further down.
This guest did not leave comments about this hotel.
The rooms were very nice and the hotel lobby was beautiful For the price of the room the shower was rather small. It got the job done but it could have and should have been bigger
Cookies Lack of free continental breakfast
The room were very nice and the Staff were very helpful.
There was an air conditioning problem in the first room hey it happens , they did everything tobacco mandate the situation !
Very nice. Clean. Enjoyed our stay
Room cleanliness. Difference of rooms between what the description was when booked.
The staff were very nice and the room were very nice and comfortable.
Nice room, and overall atmosphere . Our initial room was a smoking room which smelled like a Bar room. The staff however changed our room to non smoking without hesitation. The room was clean,and the bed was comfortable. Also a nice complimentary breakfast is included. Smoking room smelled absolutely horrible, very slow elevators , very small pool .
The pool was being torn out while we were there. We always book a hotel with a pool so the kids can swim at night. They were disappointed. The construction was loud, messy, and caused congestion at the entrance to the hotel.
Liked the bed and location The staff upon arrival was very unprofessional. I called the night before my arrival to confirm the room I booked, and I thought I had booked a non smoking room. The receptionists confirmed this on the phone with me. However, upon arrival was told I had a smoking room. I explained that I spoke with someone the night before and was told it was nonsmoking . The receptionists said that she was there the night before my arrival and she did not speak to me yet she was the only one answering the phone. I checked the details of my booking and determined that I had misread the room discription and that "smoke free high speed" didn't mean non-smoking but meant smoking with free high speed internet so I made the error ,but it still doesn't justify the receptionists lying to my face about speaking to me the night before. Also we filled the tub and the water was yellow not sure if it cause by a cleaning agent or what, but in any case we opted for a shower instead. This was disappointing since the tub was a big factor in booking this room. Also the room smelled like an ashtray so we purchased some air freshiner because we didn't have time to look for another room
Staff were super nice. Great location. Walk across the street to the beach.