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the rooms and pool where dirty. Staff had an attitude and most of all not worth the money u pay for it. I'd recommend any hotel in Biloxi over this one. I will never stay there again
Family friendly, walking distance to beach and casinos. Full breakfast dining hall. Swimming pool. Right on Beach BLVD Parking lot was small and you can't see your vehicle from room.
The location .
This hotel was filthy, the beds were old and stained, the furniture was stained, and the bathrooms weren't cleaned. The staff was unprofessional and rude. We left early bc we could not handle another not in this horrible hotel.
Nothing about my stay was pleasant. Place stunk.
Maintenance came over quick when we called. Across the street from the beach. A good deal when you just need an overnight stop.
Staff was extremely friendly and easy to talk to. Our fridge was broke and within 10 minutes of reporting the problem we were brought a new one. Tub doesn't drain well
Friendly helpful staff Our room needed repair Bathroom ceilings were moldy and texture falling down rm 305
The location was excellent My room was a little dusty and the carpet was not vacuumed properly.
The staff was very friendly. The hotel was very disgusting. It was not clean there was mold. The electrical outlets didn't work and the bath tub was broken. We switched rooms after the first night but the second room was no better. Definitely wasted our money.
Beds were clean and comfortable. Tv was great. Everything worked. Workers were very nice. Price was great. Air conditioning needs an upgrade. Furniture is old. Carpet was old and dirty looking. Door was old and worn. Shower needed an upgrade.
i got in town alittle early and they let me check in early i really appriciated that i felt the continental breakfast could use some tweeking the waffle mixture was too thick making the waffle to have a wierd taste and maybe recommend some eggs w/ sausage bacon or ham. seem to be a common thing now with continental breakfast looks as if maybe the place has just been purchased by someone and is working on some things as far as apperance overall i woyld stay there again
Location was the best part. Bed was uncomfortable and noise travels throughout the hotel easily.
The location off the water was great Floors in the room were sticky on the first night, the second night hotel staff didn't even bother to clean the room! Check into a better hotel for the remainder of my stay!
The location was good and the staff was nice. The bed's were hard.
Nice, clean, modern decor. Staff was very friendly. It was Thanksgiving day and hall was full of food aromas. Smelled like cabbage.
Great room and close to so many things. Highly recommend for individuals not wanting to break the bank for a nice room!
Room was clean enough and facilities are relatively new. The wifi policy is stupid. There are two tiers of internet, a $2.99 level and a $4.99 level. When I checked in, I asked for the $4.99 level and was told that I had it. Why you would have to pay a fee for wifi after paying $150 for the room I dunno. Kids try to log on - no go. They go downstairs,come back w 6 passwords, one for each device. None of them work. Go downstairs ask about the $4.99 internet I paid for and the man who assured me I had it quickly told me I could speak w the manager. So they had given me the $2.99 internet and said they didn't charge me for it. Anyway, we never got the wifi to work on any device. Dumb. Dumb. Dumb. Was told the $4.99 internet was for students or business. Wth business is it of theirs what we do online? The policy is stupid. Give me free wifi with one password for everyone. Shouldn't be dealing with unnecessary bs on vacation.
Great hotel for the price. outside could use some fixing up but the room was nice and clean and the pool was nice. Parking wise they could use some bigger spaces. But for the money this definately was a great hotel Bigger parking
The stay was okay. The staff was friendly. The facility needs some work and they could change out the shower curtain. There wasn't any breakfast that morning.
Wifi didn't reach the room.
It was right across the street from the beach and had a pool. It was cheap. Not too far from the casinos. The room reeked of cleaning products, which is good in a way, but it was hard to stay in there for long. We couldn't get into the breakfast area until 7 am, central time. As we're from Florida, that's pretty late for coffee!
I enjoyed the fact that this location was next to a 24 hour IHOP and walking distance to the beach and WalMart was down the road. It made a few tasks so much easier! The bed frames was reconstructed with some posts sticking out so if you didn't watch where you were going you would hit those suckers and hurt yourself. Every time someone smoked outside the smell came into the room. The beds were not so great. You could definitely here the train from the room. The light fixtures were not all that great. The ones near the bed was broken and the other didn't have a lamp shade. The door to the bathroom appeared to have been kicked in and there's only one way to get into the bathroom and that's to turn the knob one way. There are some questionable long stay residents at this location so I would not recommend kids if you're visiting. They say they have wifi but the whole time I was there, there weren't any access. For the price you pay I would recommend going somewhere else for a few dollars more this place is just ran down. I wasn't expect a 3 star hotel with luxuries and stuff but I didn't expect to get a POS motel either
The TV programs. The shower that I took. It really wasn't great for the price I paid for. Most likely won't happen again. It was suppose to be a non smoking room and it smelled like smoke. We walked in at night and the light with the light switch did not come on. There was so security there. There were people outside my door all night long smoking and screaming. I didn't sleep. The doors on the hotel rooms barely shut.
Not one thing did I like! Our door knob fell off the door so we had to climb out the window. No amenities in the room at all including towels. There was a hole in the door going to the bathroom. There was a hole in the floor in the bathroom. They told me at check in they could not accept credit or debit cards so I had to go find an ATM to get cash. The people next to us were noisy and even after multiple calls to the front desk they did nothing so I handled it myself. They were rude. The smelled of mold and roaches were every where. Had it not been so late at night when we arrived and had I not needed to be up early the next morning I would have demanded a refund and found another place to stay. I WILL NEVER EVEN CONSIDER STAYING AT THIS PROPERTY AGAIN!!
I had to leave never even stepped in room took my money got no refund not even a I am sorry
People fighting an arguing all night slamming doors. Room I requested wasn't available. Waiting in line to check in for over 30 minutes. Wouldn't suggest it to anyone
I liked the room, it was recently renovated and it was comfortable and clean. When I arrived the front desk was closed due to construction, the employee advised me I had to pay cash for the room which was not an issue however she was not able to give me a receipt because the printer and computers were not working at the time. Then I got a charge on my credit card today 5/24 for the room. I tried to call the hotel and was hung up on and now the line is busy and I can not get through for the past couple hours. The pool was green with garbage floating in it. There were obviously people living in the hotel, it did not feel safe. Many groups loitering around.
So we were naked , had been in the room a few hours. And in come two black lady's and a kid ( that had there own key) barging in the room. Guess the employee on the shift before had gave them a key to use the fridge cause there's was down! Guess they should have something!
All the staff was great which includes house keepers and everyone in office. I didn't get all the names however they were are very nice and helped me with whatever I needed. They should all get a bonus of some sort.
Well first off staff is rude. Secondly beds linens were missing. We had 5 people in total we were given two towels , and two wash rags between two rooms. When I went down to ask for more I was told they did not have any . House keeping would bring us some in an hour. Sunday morning " mothers day ' and our worship day and no towels . never again.
I booked the hotel online ahead of time. I paid a great price and the location was perfect. Next to the bypass and minutes from the beach. I loved the small kitchen space. Cigarette burns on the covers and a thick smell of smoke lingered. Dead roach was on the floor in the bathroom. No iron and the blow dryer didn't work.
The friendly staff and service. Only five miles from beach. Kitchenette. Clean. Beds were not comfortable. Kitchen did not contain what was described it would. Not enough towels.
The overall room itself was stunning. Had an "at home atmosphere" to it. Everything was fine
No security chain on the door. Room smelled moldy. Only got 2 bath towels and 2 hand towels for 4 guests. Stayed for 2 days but they never came to make up the room. The dryer that was used for guest laundry would not dry clothes. When I informed them about it, they told me to just keep adding quarters...(Yeah, like I'm gonna do that). I guess cereal is all anyone needs for breakfast because when I got there, that is all there was. Would I stay there again? Never. Would I recommend it to anyone? Absolutely not.