Literally everything could’ve been better, no bugs or a moldy ceiling would be a great start though. The sewage leaks in the parking garage would be another and the stains on the old bedding would be next.
3 stars
Embassy Suites by Hilton Dallas Park Central Area
13131 North Central Expressway, Dallas, TX 75243, United States
Dallas, TX
See location+1 972 234 3300Photos of Embassy Suites by Hilton Dallas Park Central Area
Overview
Embassy Suites Dallas - Park Central Area offers 3-star accommodation in Dallas. It also features an indoor pool and a fitness center.
A wide range of personalized services are available for guests of Embassy Suites Dallas - Park Central Area, like a 24-hour business centre and an express check-in and check-out feature. Reception operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information.
The rooms at the hotel offer a refrigerator and tea and coffee making facilities. They are also equipped with a microwave and a hair dryer.
Guests of the hotel can enjoy the on-site bar, conveniently based for a drink. Meals can also be enjoyed on the restaurant's open terrace.
Dallas/Fort Worth International Airport is a 25-minute drive from Embassy Suites Dallas - Park Central Area. American Airlines Center, Fair Park and Dallas Zoo are just a short drive from the hotel.
Latest deals for Embassy Suites by Hilton Dallas Park Central Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton Dallas Park Central Area
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Parking and transportation
- Free parking
- Private parking
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Bathroom
- Hairdryer
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Dallas Park Central Area
7.1
Good
1794 verified ratings
Wonderful
669
Very good
219
Good
181
Okay
133
Fair
153
Mediocre
99
Poor
340
Summary of reviews
Guests say
Guests appreciated the friendly staff and the quality of breakfast, particularly the cook-to-order omelets. However, many expressed dissatisfaction with the cleanliness of the hotel, citing issues like unclean water in the pool, roaches, and outdated rooms. Service was also a concern, with several guests reporting problems that were not adequately addressed, leading to a disappointing experience overall.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
9 reviews
7.6 out of 10
6 reviews
All reviews
Pros (+) Checking in was great! Embassy Suite rooms are always roomy and perfect for families.
Cons (-) The pool was dirty...had hair floating all in it and was discolored. A hotel employee swiped his key and just opened our door randomly. He apologized but it felt unsafe and unexpected. It was st 8 pm and he didn’t really offer a good reason for just opening our door for no apparent reason. I could only imagine how bad this could have gone if I had teenage girls in the room or if I was changing clo...
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Pros (+) The staff was phenomenal at the Embassy suites. The front desk check in was very easy. Brittany the restaurant manager was phenomenal and sent goodies to our room for our parties gathering. Restaurant staff very attentive. Housekeeping staff was friendly and efficient.
Pros (+) The fact that my wife and kids felt safe and comfortable.
Cons (-) Air conditioning in room wasn't working was given a box fan for the room.
Pros (+) No parking charges. Great free breakfast and Happy Hour reception.
Cons (-) While most of the staff was friendly, one waitress was a little rude.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a fantastic breakfast with custom omelets, scrambled eggs, sausage links, potatoes, toast, a variety of beverages, and cereal options.
Are there any concerns about the hotel's parking?
Some guests have mentioned issues with the parking garage, including flooding and standing water due to a leak in the pipes.
How are the hotel's rooms described by guests?
Guests have praised the spacious and comfortable rooms, but some have mentioned concerns about the cleanliness and maintenance of certain amenities, such as the bathroom and the heating system.
What are the highlights of the hotel's customer service?
The staff has been described as friendly and accommodating, with particular praise for the bar attendant and the front desk. However, some guests have reported issues with staff bickering and technical difficulties.
When is the best time to visit the hotel?
The hotel experiences high season in April and low season in January, so visitors may want to plan their stay accordingly to avoid crowds and take advantage of potential seasonal offers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
If you're a light sleeper, consider requesting a room away from the highway to minimize noise disturbances at night.
Check the Parking Options
Some guests found the underground parking area to be crowded and not well-lit, so it's advisable to inquire about parking options and choose based on personal comfort.
Enjoy the Complimentary Breakfast
Guests with families appreciated the complimentary breakfast, making it a convenient and cost-effective option for a satisfying start to the day.
Consider Room Selection for Views
Several guests mentioned spectacular views from certain rooms, so if a view is important to you, consider inquiring about room options with the best views.
Be Mindful of High Traffic Location
Some guests found the hotel's location too close to heavy traffic, so if you prefer a quieter environment, it's worth considering this aspect.
Verify Heating Functionality
A few guests reported issues with heating in their rooms, so it may be wise to check the functionality upon arrival, especially during colder months.
Inquire About Maintenance
Some guests encountered maintenance issues such as bathroom cleanliness and dysfunctional amenities, so it's advisable to ensure that the room is in good condition upon check-in.
Consider Alternative Parking
If the hotel's parking facility is not to your liking, consider exploring nearby parking options to ensure a more comfortable experience.
Check for Room Bedding
Some guests had to request additional bedding for sofa beds, so it's recommended to verify the availability of all necessary bedding upon arrival.
Plan for Breakfast Crowds
As breakfast can get crowded, especially during peak times, consider planning your visit to the breakfast area to avoid long waits for seating.
Location
13131 North Central Expressway, Dallas, TX 75243
What's nearby
- Galleria Dallas3.3 mi
- Northpark Center4.2 mi
- SMU5.8 mi
- Highland Park Shopping Village6.8 mi
- Dallas Market Center9.3 mi
- Dallas Theater Center9.7 mi
- American Airlines Center9.8 mi
- Dallas Museum of Art9.9 mi
- Big Tex10.2 mi
- Cotton Bowl10.2 mi
- Thanks-Giving Square10.2 mi
- Dallas World Aquarium10.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Dallas Park Central Area
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $118 |
Average price (weekend night) | $124 |
When to book a room at Embassy Suites by Hilton Dallas Park Central Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites by Hilton Dallas Park Central Area
FAQs when booking at Embassy Suites by Hilton Dallas Park Central Area
Nearby hotels and places to stay
Closest
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Value for money | 7.6 |
|---|---|
Distance to city center | 10.3 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 7.6 mi |