Overview

The Westin Dallas Park Central

12720 Merit Drive, Dallas, TX 75251, United States
+1 972 385 3000

$97+

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Overall guest ratings

7.5/10 Good
Based on 1,198 reviews
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Review highlights

  • 9.5
  • 7.6
  • 5.1
  • 5.1

Good to know

  • Comfortable beds

Nearby

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    About

    Our hotel boasts an unbeatable North Dallas location. Whether business or leisure brings you here, you will be just minutes from iconic shopping as well as myriad corporate headquarters, including Texas Instruments, Raytheon, MCI, and many more. Our flexible meeting space is the perfect choice for small and large conventions. With 42,000 square feet of function space, venues include 30 flexible meeting rooms, an elegant executive boardroom and a rooftop hall with views of downtown Dallas. Our 536 comfortable guest rooms and suites feature signature Heavenly® Beds to ensure an excellent night’s rest, plus classic style and superb amenities designed for your relaxation. WestinWORKOUT® Rooms boast your own private treadmill or spin bike.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Parking (surcharge)
    • Wedding services
    • Internet
    • Currency exchange on-site
    • Spa
    • Hot tub
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,198 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 7.6 "Good service."
    • 6.8 "Average comfort."
    • 6.3 "Location is acceptable."
    • 5.5 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 5.1 "Food is average."
    • 5.1 "Average amenities."
    • 4.9 "Value below average."
    • 4.4 "Vibe wasn't good."
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    Overall Rating

    7.8 Good
    Based on 551 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.3 "Pool is good."
    • 6.9 "Average comfort."
    • 6.8 "Location is acceptable."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
      5.3 "53% said the architecture was not spectacular."
    • 4.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
      1.1 "89% were disappointed with the minibar."
      0.5 "95% were unsatisfied with the kitchenette."
      2.6 "74% said the bathroom was dirty."
    • 4.5 "Disappointing food."
    • 4.1 "Internet is poor."
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    Overall Rating

    7.6 Good
    Based on 263 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.7 "Good pool."
    • 6.8 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    • 5.8 "Location is acceptable."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.7 "Value below average."
    • 4.7 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      1.1 "89% were disappointed with the minibar."
      1.4 "For 86%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.1 "Internet is poor."
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    Overall Rating

    8.1 Excellent
    Based on 263 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 7.8 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.2 "Location is acceptable."
    • 5.6 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
    • 4.7 "Value below average."
    • 4.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.1 "Internet is poor."
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    Overall Rating

    7.1 Good
    Based on 119 reviews
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.0 "Location is acceptable."
    • 5.5 "Food is average."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.0 "Average value."
    • 5.0 "Rooms are ok."
      1.8 "For 82%, the rooms looked old."
      1.1 "89% were disappointed with the minibar."
      0.9 "91% thought they were poorly maintained."
    • 4.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Hotel type
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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