Overview

The Westin Dallas Park Central

12720 Merit Drive, Dallas, TX 75251, United States
+1 972 385 3000

$85+

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Rates

Overall guest ratings

7.4/10 Good
Based on 1,212 reviews
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Review highlights

  • 9.6
  • 7.8
  • 5.2
  • 5.1

Nearby

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    About

    Our hotel boasts an unbeatable North Dallas location. Whether business or leisure brings you here, you will be just minutes from iconic shopping as well as myriad corporate headquarters, including Texas Instruments, Raytheon, MCI, and many more. Our flexible meeting space is the perfect choice for small and large conventions. With 42,000 square feet of function space, venues include 30 flexible meeting rooms, an elegant executive boardroom and a rooftop hall with views of downtown Dallas. Our 536 comfortable guest rooms and suites feature signature Heavenly® Beds to ensure an excellent night’s rest, plus classic style and superb amenities designed for your relaxation. WestinWORKOUT® Rooms boast your own private treadmill or spin bike.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Outdoor pool
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,212 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 7.8 "Good service."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Location is acceptable."
    • 5.6 "Average amenities."
    • 5.2 "Rooms are ok."
    • 5.1 "Average value."
    • 4.6 "Vibe wasn't good."
    • 4.3 "Disappointing food."
    • 4.1 "Internet is poor."
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    Overall Rating

    7.4 Good
    Based on 545 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 8.2 "Great service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.8 "Location is acceptable."
    • 6.5 "Average comfort."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      0.3 "Air conditioning was criticized by 97%."
      1.2 "88% found problems with the furniture."
      0.6 "94% were disappointed with the minibar."
      0.4 "96% were unsatisfied with the kitchenette."
      1.9 "81% said the bathroom was dirty."
    • 4.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.2 "Disappointing food."
    • 3.8 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 3.6 "Pool is below average."
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    Overall Rating

    7.1 Good
    Based on 315 reviews
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.2 "High comfort."
      7.8 "78% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 6.2 "Breakfast is mediocre."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      4.4 "56% said rooms were dirty."
      4.1 "59% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.8 "92% were disappointed with the minibar."
      0.9 "91% found problems with the furniture."
    • 5.0 "Location is acceptable."
      3.2 "Not enough parking facilities, according to 68%."
      3.2 "For 68%, parking prices were too high."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.7 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.7 "Value below average."
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    Overall Rating

    8.3 Excellent
    Based on 193 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 7.8 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.1 "Location is acceptable."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 4.9 "Value below average."
      4.9 "51% thought it was overpriced."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.8 "Disappointing food."
    • 4.4 "Internet is poor."
      4.9 "51% thought it was overpriced."
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    Overall Rating

    6.8 Good
    Based on 157 reviews
    • 7.9 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 5.6 "Location is acceptable."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.9 "Value below average."
    • 4.1 "Disappointing food."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
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