Very clean. Pool was open. They always answers the front desk. It was a great stay !
4 stars
The Westin Dallas Park Central
Photos of The Westin Dallas Park Central
Overview
Guests can experience genuine Texas hospitality, comfort, and style at the Westin Dallas Park Central. This Texas hotel offers guests a convenient location just north of the buzzing downtown city center of Dallas. The hotel is close in proximity to the SMU campus, making it perfect for parents visiting their children at school, but the hotel also offers close proximity to a number of other points of interest for travelers and business persons.
In addition to SMU, this Westin hotel is close to the Galleria Dallas, the Cotton Bowl Stadium, Fair Park, and many corporate headquarters. Travelers can enjoy a day at the Texas State Fair during the fall months, and football lovers can also experience the Texas-OU rivalry at the Cotton Bowl for a memorable experience. As for business travelers, this hotel places them near the majority of Dallas’ corporate headquarters and offers easy, convenient commutes to any business.
After a long day of exploring the city or dealing with business transactions, guests at the hotel can stretch out in their freshly refurbished rooms and suites, savor a healthy, delicious meal at Urban South Dine, maintain their workout routine at the fitness center, or pamper themselves to a relaxing in-room spa treatment or a dip in the rooftop pool. Also, anyone hosting an event can take advantage of the hotel’s 42,000 square feet of venue offerings, including a glamorous ballroom that seats up to 2,000 people. Whatever the case for travel, this hotel offers guests what they need in order to enjoy a memorable stay.
Latest deals for The Westin Dallas Park Central
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at The Westin Dallas Park Central
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Dining table
General
- Executive lounge access
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
- Private parking
Bedroom
- Feather pillow
- Fold-up bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of The Westin Dallas Park Central
8.2
Very good
1372 verified ratings
Wonderful
775
Very good
175
Good
109
Okay
67
Fair
66
Mediocre
53
Poor
127
Summary of reviews
Guests say
Guests appreciated the central location and spacious rooms, but many expressed dissatisfaction with the cleanliness and service, mentioning issues like dirty bathrooms, noisy rooms, and unhelpful staff. Some guests enjoyed the bar and the comfortable beds, but the overall upkeep of the hotel, especially the pool area, left much to be desired.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
3 reviews
8.6 out of 10
7 reviews
All reviews
Pros (+) I loved this hotel. Everything looked super modern and very clean inside and out. The one thing that surprised me was that the breakfast was not complimentary. I had walked in, served myself, my wife and my daughter everything we needed before a "waiter" showed up. They were kind enough to let us slide but I did tip. I'm not upset it wasn't complimentary but I am upset that it was that easy to mis...
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Pros (+) I loved my room! Amenities were great, great selection and TV channels and there was very comfortable beds! The staff were all very kind and accommodating. Since I was there for a convention and the renovations were a damper on things, they gave attendees a complementary night, free parking and Wi-Fi. I thought it was a fantactic gesture.
Cons (-) Since they are in the middle of a renovation the lobby didn't look very great. Also I am not crazy about the 20% incidentals charge but I understand it's something they have to do. Lastly, the room service food isn't terribly great- it's kind of bland unfortunately .
Pros (+) I thought the staff at this hotel were incredibly nice. Even during a remodel they still went above and beyond to ensure that we had a great stay! Also, the shower was so relaxing! Great thanks to these guys for making my overnight seem like home.
Cons (-) Just the pesky remodeling of the hotel. I know that the staff couldn't help it but having to follow detour signs for check in and parking got a little old. That really is all I can say, and I'm just being picky. Even during the remodeling the same were very accommodating!
Pros (+) Appearance and friendly bar staff.
Cons (-) Somewhat lazy and dismissive front desk. Given a room near construction. Dirty pillows (could smell a previous guests' perfume) and comforter. Broken air conditioning, all in a newly renovated room.
Pros (+) Very clean and staff was extremely polite and professional
Cons (-) The pool was under construction and I heard noises all day long. No one let me know the Hotel was under construction. I checked out a day early because of the noise
Pros (+) Only paid $100 and they had an in house bar and a pretty nice lobby. Some of the staff was awesome!
Cons (-) While some of the staff was great (the daytime staff) the nighttime staff was a nightmare. Also, be sure you bring your own drinks and snacks as ordering 3 non alcoholic drinks will cost you $23!
Pros (+) One night stay for my wife and I to visit my son attending college in Dallas. Hotel was nice and the staff was friendly. 2 blocks from Watermark Chuch, so easy to walk to that Sunday. Rooms was spacious, and hotel was clean. They are about due for some furniture replacement.
Cons (-) My only concern is about the breakfast. In other hotels like Marriott, the breakfast is on the house, so I was disappointed that you had to pay for it.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the fitness center at The Westin Dallas Park Central?
The fitness room at The Westin Dallas Park Central offers several machines and space for weightlifting and yoga, ensuring a well-rounded workout experience.
What are the common concerns about the rooms at The Westin Dallas Park Central?
Some guests have mentioned that the rooms are outdated, and a few have experienced issues with cleanliness, such as dirty bed sheets and shower curtains.
What are the best features of the hotel's dining options?
The hotel's dining options offer special diet menus upon request, a bar/lounge, and the convenience of food delivery to guest accommodations, ensuring a diverse and convenient dining experience.
What are the highlights of the hotel's location and amenities?
The hotel's location is convenient for various activities in the city, and it offers a dog-friendly environment, making it suitable for pet owners. Additionally, the hotel provides a beautiful lobby and spacious rooms, ensuring a pleasant stay.
What practical information should I know about parking at The Westin Dallas Park Central?
The hotel offers parking and valet parking, but some guests have mentioned concerns about additional charges for parking, so it's advisable to inquire about parking fees before booking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel's proximity to attractions like the Galleria Dallas, Cotton Bowl Stadium, and Fair Park makes it a convenient choice for travelers interested in exploring these places.
Check for Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with dirty bed sheets and shower curtains. It's advisable to check the room thoroughly upon arrival.
Be Mindful of Noise
Some guests noted noise issues, such as a siren from the nearby LBJ freeway. Light sleepers may want to take this into consideration and request a quieter room.
Pet-Friendly Accommodation
If traveling with pets, it's worth noting that the hotel allows pets, although charges may apply. This can be a convenient option for pet owners.
Verify Room Amenities
Guests have reported issues with amenities such as the lack of a room service menu and difficulty in ordering. It's advisable to verify the availability of in-room amenities upon check-in.
Parking Considerations
Guests have mentioned hidden charges for parking and issues with the valet parking service. It's recommended to clarify parking fees and options before arrival.
Accessibility Features
The hotel offers increased accessibility with features like roll-in showers and adapted baths. Guests with specific accessibility needs can inquire about these facilities.
Dining Options
While the hotel offers dining facilities, some guests noted a lack of vegan options on the main menu. Those with dietary restrictions may want to explore nearby dining alternatives.
Event Hosting
For those considering hosting an event, the hotel's 42,000 square feet of venue offerings, including a ballroom that seats up to 2,000 people, can be an attractive option.
Location
12720 Merit Drive, Dallas, TX 75251
What's nearby
- Galleria Dallas2.8 mi
- Northpark Center3.8 mi
- SMU5.3 mi
- Highland Park Shopping Village6.2 mi
- Dallas Market Center8.8 mi
- Dallas Theater Center9.2 mi
- American Airlines Center9.4 mi
- Dallas Museum of Art9.4 mi
- Thanks-Giving Square9.7 mi
- Dallas World Aquarium9.8 mi
- Big Tex9.8 mi
- Dallas Statler Hilton9.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Dallas Park Central
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $148 | $128 |
Cheapest month to stay with an average 16% drop in price. | Most expensive month to stay with an average 46% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at The Westin Dallas Park Central
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 9.8 mi | Dallas Love Field | 7.0 mi |
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