Services and conveniences
Basics
Bathroom
Accessibility and suitability
Kitchen
Media and entertainment
Parking and transportation
Laundry
Dining
General
Pool and spa
Bedroom
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
The hotel is very clean with a great staff, and the rooms are very clean, according to many guest reviews.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the A/C not working appropriately, uncomfortable beds and pillows, and issues with hot water in the rooms.
What are the pros of staying at this hotel?
Guests have highlighted the hotel's great staff, convenient location, and spacious rooms as some of the positive aspects of their stay.
How is the quality of the breakfast at the hotel?
The breakfast is plentiful and fine, according to positive guest reviews, but some have mentioned that it could be kept warmer.
Is the hotel staff friendly and helpful?
Many guests have praised the staff for being cheerful, polite, and helpful during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from High Traffic Areas
Several guests mentioned thin walls and noise disturbances, so consider requesting a room away from high traffic areas to ensure a quieter stay.
Check the Functionality of Room Amenities
Some guests experienced issues with room amenities such as the TV remote, air conditioning, and bathroom fixtures. It's advisable to check the functionality of these amenities upon check-in and report any issues promptly.
Explore Nearby Attractions
The hotel's proximity to attractions like the American Airlines Center and Zero Gravity Thrill Amusement Park offers convenient entertainment options for guests.
Consider Transportation Options
Take advantage of the free shuttle service and airport transportation provided by the hotel for added convenience during your stay.
Pet-Friendly Accommodation
If traveling with pets, note that the hotel allows pets on request, albeit with applicable charges.
Verify Smoking Policy
Guests highlighted instances of smoke odor in non-smoking rooms due to other guests. If sensitive to smoke, it's advisable to confirm the hotel's smoking policy and request a room in a smoke-free area.
Check for Breakfast Variety
While some guests appreciated the breakfast, others suggested more variety for longer stays. Consider checking the breakfast options for extended stays.
Address Accessibility Needs
The hotel offers increased accessibility and roll-in showers, making it suitable for guests with mobility requirements.
Verify Room Temperature Control
Some guests reported issues with room temperature control and noisy air conditioning. It's recommended to verify the functionality of these facilities upon arrival.
Promptly Report Issues
In case of any concerns during the stay, promptly report them to the hotel staff for resolution, as highlighted by guests' experiences.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | May |
Average price (weeknight) | $104 |
Average price (weekend night) | $109 |