Guest reviews
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Overall Rating
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8.6 "Very good internet connection."8.2 "82% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.0 "Breakfast is good."
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7.6 "Good location."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.7 "77% thought it waseasy to get to the train station ." 8.9 "Near to public transport , according to 89%." -
7.3 "Nice rooms."7.4 "74% said the
beds were comfortable ." 9.0 "90% saidrooms were clean ." 9.9 "99% thought theview was good ." 7.7 "77%enjoyed the shower ." 8.2 "82% said thebathroom was clean ." -
6.6 "Average comfort."
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6.5 "Average value."5.7 "
Breakfast prices were ok , according to 57%." 5.0 "Only 50% weresatisfied with the beverage prices ." -
5.9 "Food is average."6.7 "Only 67% were
satisfied with the menu ."
Overall Rating
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8.3 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.2 "Very good internet connection."7.8 "78% said the
wifi quality was great ." -
7.7 "Good breakfast."
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7.3 "Good location."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to shopping ." -
6.1 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 5.4 "Only 54% saidrooms were big enough ." 6.3 "For only 63%, thebathroom was ok ." 6.8 "Only 68% said therooms were modern ." -
5.9 "Average value."5.4 "
Breakfast prices were ok , according to 54%." -
5.2 "Average comfort."6.6 "
Beds were acceptable for 66%." 5.4 "Only 54% saidrooms were big enough ." -
5.1 "Food is average."6.4 "Only 64% were
satisfied with the menu ."
Overall Rating
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.9 "Good breakfast."
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7.5 "Good location."10.0 "
City centre within easy reach , said 100%." -
7.2 "Nice rooms."7.1 "71% said the
beds were comfortable ." 9.0 "90% saidrooms were clean ." 7.0 "70% werehappy with the bathroom ." 9.9 "99% thought theview was good ." 7.8 "78%enjoyed the shower ." -
6.5 "Average comfort."6.1 "Only 61% said
rooms were big enough ."
Overall Rating
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9.0 "Perfectly clean."9.1 "91% said
rooms were clean ." -
8.5 "Great service."
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7.5 "Good location."
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7.5 "Good breakfast."
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7.2 "Nice rooms."9.1 "91% said
rooms were clean ." -
5.8 "Food is average."
Overall Rating
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8.0 "Breakfast is good."
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7.9 "Good service."9.1 "91% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." -
7.4 "Nice rooms."7.5 "75% said the
beds were comfortable ." 9.0 "90% saidrooms were clean ." 9.9 "99% thought theview was good ." -
7.1 "Good location."10.0 "
City centre within easy reach , said 100%." -
6.7 "Average comfort."6.3 "Only 63% said
rooms were big enough ." -
6.3 "Average value."
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5.7 "Food is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.6review from
Good location, very convenient for both the city centre and the park. And the midday check out is very welcome. Being on an island in the middle of Derby's ring road means that it's a bit tricky to drive up to the door, or to turn around if you overshoot. Not a huge problem though, and nothing to put me off booking again.
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5.7review from
The only black mark against the expereince was the lady receptionist who was on duty upon arrival - she was rude, uninformative about parking arrangements and unprofessional. Also, the car parking arrangements need to be more clearly set out on arrival and / or on their website.
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8.0review from
everything was great, staff, room, food, price no complaints
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8.0review from
Great location, near to the city centre. Hotel was comfortable and clean. Staff were helpful and friendly. No parking facilities at the hotel. (We used Chapel Street Car Park, a short walk away, across the ring road).
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6.7review from
Good modern hotel, friendly staff. Well located near cathedral.
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6.0review from
good bar & restaurant. very central, rooms clean & well furnished the lack of parking is very poor as the underground carpark is closed. there is no drop off parking to allow you to unload cases so you need to drive to the local carpark & struggle back with cases & children
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6.0review from
No free parking
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7.6review from
All staff we met: reception, bar and cleaning, were very helpful and polite. None.
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6.0review from
The staff were very helpful when I raised the concern below. Other reports on the web site do not mention that the hotel is right next to the Inner Ring Road in Derby. Rather more than half the rooms directly overlook the dual carriageway, so I would suggest that anyone who has difficulty with traffic noise either go elsewhere or ensure that you get a room on the other side of the hotel. I was given a lovely room overlooking the Ring Road, which was quiet late on Sunday when I arrived. After being awoken at 5am by traffic, I asked the staff if I could have a room on the back of the hotel. I was given one without any problem and was happy with the other two nights of my stay. I would also strongly recommend that anyone with a car park it first, then walk 100m to the hotel.
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8.0review from
Very clean, with professional, friendly staff. Nice atmosphere, and nice new place. Room had nice full length windows, and was very comfortable. Bar was expensive, but was very relaxing.
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6.4review from
New hotel in good location to amenities
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9.6review from
Good location, very convenient for both the city centre and the park. And the midday check out is very welcome. Being on an island in the middle of Derby's ring road means that it's a bit tricky to drive up to the door, or to turn around if you overshoot. Not a huge problem though, and nothing to put me off booking again.
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8.0review from
everything was great, staff, room, food, price no complaints
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8.0review from
Great location, near to the city centre. Hotel was comfortable and clean. Staff were helpful and friendly. No parking facilities at the hotel. (We used Chapel Street Car Park, a short walk away, across the ring road).
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8.0review from
Very clean, with professional, friendly staff. Nice atmosphere, and nice new place. Room had nice full length windows, and was very comfortable. Bar was expensive, but was very relaxing.
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5.7review from
The only black mark against the expereince was the lady receptionist who was on duty upon arrival - she was rude, uninformative about parking arrangements and unprofessional. Also, the car parking arrangements need to be more clearly set out on arrival and / or on their website.
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6.0review from
good bar & restaurant. very central, rooms clean & well furnished the lack of parking is very poor as the underground carpark is closed. there is no drop off parking to allow you to unload cases so you need to drive to the local carpark & struggle back with cases & children
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6.0review from
No free parking
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6.0review from
The staff were very helpful when I raised the concern below. Other reports on the web site do not mention that the hotel is right next to the Inner Ring Road in Derby. Rather more than half the rooms directly overlook the dual carriageway, so I would suggest that anyone who has difficulty with traffic noise either go elsewhere or ensure that you get a room on the other side of the hotel. I was given a lovely room overlooking the Ring Road, which was quiet late on Sunday when I arrived. After being awoken at 5am by traffic, I asked the staff if I could have a room on the back of the hotel. I was given one without any problem and was happy with the other two nights of my stay. I would also strongly recommend that anyone with a car park it first, then walk 100m to the hotel.
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6.4review from
New hotel in good location to amenities
