Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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8.8 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
7.5 "Good service."8.6 "86% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
6.6 "Breakfast is mediocre."5.6 "
Breakfast prices were ok , according to 56%." -
6.5 "Vibe was decent."6.1 "61% considered the
lobby entrance to be so-so ." -
6.3 "Food is average."5.9 "Only 59% were
satisfied with the menu ." -
5.0 "Average comfort."3.0 "70% said
rooms were small ." 0.6 "Air conditioning was criticized by 94%." 1.8 "82%criticized the small bathroom ." -
4.4 "Rooms are not good."3.5 "65%
complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." 3.7 "63% saidrooms were dirty ." 3.0 "70% saidrooms were small ." 2.3 "77% foundproblems with the furniture ." 3.5 "65% hadproblems with the shower ." 3.2 "68% said thebathroom was dirty ." 0.6 "Air conditioning was criticized by 94%." 3.3 "For 67%, therooms looked old ." 1.8 "82%criticized the small bathroom ." 1.3 "87% thought thetv was sub-standard ." -
3.8 "Not very clean."3.7 "63% said
rooms were dirty ." 3.2 "68% said thebathroom was dirty ." 3.9 "61% thoughtit was rather dirty ." -
2.8 "Disappointing internet connection."2.7 "73% said the
wifi quality was bad ." -
1.3 "Disappointing wellness & sports facilities."
Overall Rating
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8.8 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.4 "Good service."8.5 "85% found the
staff to be very friendly ." -
6.7 "Vibe was decent."
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6.5 "Breakfast is mediocre."
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6.3 "Food is average."
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5.4 "Average amenities."5.3 "53% thought the
building was acceptable ." -
4.8 "Not very comfortable."3.0 "70% said
rooms were small ." 0.7 "Air conditioning was criticized by 93%." 1.3 "87%criticized the small bathroom ." -
4.3 "Rooms are not good."3.0 "70% said
rooms were small ." 0.5 "95% thought they werepoorly maintained ." 2.9 "71%complained about the bathroom ." 3.6 "64% saidrooms were dirty ." 2.6 "74% foundproblems with the furniture ." 3.6 "64% hadproblems with the shower ." 2.8 "72% said thebathroom was dirty ." 0.7 "Air conditioning was criticized by 93%." 1.3 "87%criticized the small bathroom ." -
3.8 "Not very clean."3.6 "64% said
rooms were dirty ." 2.8 "72% said thebathroom was dirty ." 3.9 "61% thoughtit was rather dirty ." -
2.7 "Disappointing internet connection."2.6 "74% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."
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7.4 "Good service."8.8 "88% found the
staff to be very friendly ." -
4.3 "Rooms are not good."
Overall Rating
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8.6 "Location is great."
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7.0 "Good service."8.4 "84% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
6.5 "Breakfast is mediocre."
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6.4 "Vibe was decent."6.9 "Only 69% thought, the
hotel was stylish ." -
6.3 "Food is average."
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5.2 "Average value."
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5.1 "Average comfort."5.7 "For only 57%, the
noise level was all right ." -
4.7 "Rooms are not good."3.9 "61%
complained about the bathroom ." 3.3 "67% saidrooms were small ." 3.7 "63% saidrooms were dirty ." 0.6 "94% thought they werepoorly maintained ." 3.8 "62% hadproblems with the shower ." 0.5 "Air conditioning was criticized by 95%." -
3.9 "Not very clean."3.7 "63% said
rooms were dirty ." 3.9 "61% thoughtit was rather dirty ." -
2.7 "Disappointing internet connection."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
This was my third visit to this hotel and I can't speak highly enough of the service, the cleanliness and comfort of the room and the high standard of the facilities. Excellent value for money, highly recommended. Unfortunately the hotel does not have its own car park and although there is a nearby public car park, it was closed for refurbishment during this visit.
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6.7review from
Beautiful Hotel - inviting entrance and reception area - magnificent staircase - a real wow factor. Perfect location - 2 minutes awayd from shoping, bars & restaurants. Staff really helpful - would stay here quite happily again. Cocktail bar in reception area which we didn't use as the door to the cocktail bar was closed so didn't feel inviting. Rooms are beautiful but dark and TV is in an awkward place.
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7.0review from
I booked at very short notice and everything was ready and a thoroughly comfortable stay, no hassle good staff. Desk a little cramped for working but I only booked a single room.
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6.0review from
The location It was a busy weekend and arriving in the entrance to the hotel fighting our way through the wedding party who were blocking the entrance was difficult.
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4.7review from
Terrible Sound Insulation - can hear every creaky floorboard in adjoining room and downstairs Disco to 12 midnight
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7.6review from
The hotel was great. Position was ideal. The rooms were really comfortable albeit a little small. We stayed in a Junior Double so perhaps the other rooms are bigger. The service in the lounge area and cocktail bar were good. The breakfast was included in our room rate so was great value not so good if you have to pay £15 per person. Would highly recommend especially for business travellers.
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7.6review from
The hotel is very nice, clean, quiet, one of the best spots of Derby.
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6.8review from
rooms are very comfortable. staff are lovely. the room service took forever and wasn't great quality for 2 sandwiches
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7.6review from
Fantastic new hotel, quiet and tasteful room, comfortable bed, clean, close to city centre, excellent breakfast, friendly staff. The only downside was lack of parking. There is a private car park 100 metres away, but this is pretty expensive. Information at the time of booking had suggested on-site parking so this was unexpected.
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5.2review from
Very clean & comfortable. Staff very helpful Small room. Though I could have been o0ffered a better room considering the hotel was not full. The room was very small
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6.7review from
Beautiful Hotel - inviting entrance and reception area - magnificent staircase - a real wow factor. Perfect location - 2 minutes awayd from shoping, bars & restaurants. Staff really helpful - would stay here quite happily again. Cocktail bar in reception area which we didn't use as the door to the cocktail bar was closed so didn't feel inviting. Rooms are beautiful but dark and TV is in an awkward place.
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7.0review from
I booked at very short notice and everything was ready and a thoroughly comfortable stay, no hassle good staff. Desk a little cramped for working but I only booked a single room.
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7.6review from
The hotel was great. Position was ideal. The rooms were really comfortable albeit a little small. We stayed in a Junior Double so perhaps the other rooms are bigger. The service in the lounge area and cocktail bar were good. The breakfast was included in our room rate so was great value not so good if you have to pay £15 per person. Would highly recommend especially for business travellers.
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7.6review from
The hotel is very nice, clean, quiet, one of the best spots of Derby.
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6.8review from
rooms are very comfortable. staff are lovely. the room service took forever and wasn't great quality for 2 sandwiches
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7.6review from
Fantastic new hotel, quiet and tasteful room, comfortable bed, clean, close to city centre, excellent breakfast, friendly staff. The only downside was lack of parking. There is a private car park 100 metres away, but this is pretty expensive. Information at the time of booking had suggested on-site parking so this was unexpected.
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6.0review from
The location It was a busy weekend and arriving in the entrance to the hotel fighting our way through the wedding party who were blocking the entrance was difficult.
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4.7review from
Terrible Sound Insulation - can hear every creaky floorboard in adjoining room and downstairs Disco to 12 midnight
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5.2review from
Very clean & comfortable. Staff very helpful Small room. Though I could have been o0ffered a better room considering the hotel was not full. The room was very small
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