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Passenger van |
Commercial |
2 locations in Derry
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Dec 2020
Pros:
Customer service was great10.0 Wonderful
Nov 2020
Pros:
I was put in a brand new car. It was so clean and drove so great. The process was so easy and the staff in Manchester were helpful!9.6 Wonderful
Sep 2020
Pros:
Friendly staff, easy pick up and drop offCons:
Car had a smoke smell, should have been a little cleaner8.0 Very good
Aug 2020
Pros:
The staff was friendly, the car was clean and roomy. Pick up and drop off was easy.Cons:
We were only able to drive the car for the airport, one day while we had it and back to the airport. The key fob wouldn’t work. And it took us a couple of days to find someone who carried the battery. So we had to pay for that also.10.0 Wonderful
Feb 2020
Pros:
Very relaxed and professionalOne location in Derry
Filters
Reviews
2.0 Poor
Mar 2021
Cons:
I could not rent the car because they only take credit cards and I did not have one. This put me in a terrible spot.10.0 Wonderful
Jan 2021
Pros:
Good car and very cleanCons:
Maybe show you where the car is instead of just telling you.10.0 Wonderful
Nov 2020
Pros:
Warm, welcoming, friendly staffCons:
Nothing I can think of8.0 Very good
Oct 2020
Pros:
Staff was great both in and outCons:
I tried to call to cancel the insurance but had no luck, impossible to get a real person to talk to8.0 Very good
Oct 2020
Pros:
yesCons:
It was very expensive10.0 Wonderful
Oct 2020
Pros:
Staff was great and easy was at both pickup and drop offCons:
Would have liked to have been able to extend my use I would have liked to but the contract at the national number indicated it wouldn’t be possible at the current rate. I needed it for another month as my stay is extended. I then had to find a competitor which I hope is as good as Alamo.One location in Derry
Filters
Reviews
4.0 Mediocre
Mar 2021
Pros:
Drop off was easy, pick up was fine but all of the chargers were unclearCons:
The car smelled of smoke when we picked it up. It had sticker residue on all of the windows. It didn’t seem like it was thoroughly cleaned - lots of dust/dirt throughout the interior. Didn’t make us feel like it was properly cleaned especially during a pandemic. Very disappointing.4.0 Mediocre
Jan 2021
Cons:
Car smelled like cigarettes, called Priceline to review options of returning the vehicle as the booking was made through them. Priceline customer service is horrible as they take 10 business days to respond to any requests, by the time my rental would be due back. Never using Priceline again10.0 Wonderful
Jan 2021
Pros:
yesCons:
completely satisfied with experience, good customer service8.8 Very good
Feb 2020
Pros:
Staff made things simpleCons:
A little more style for a little less rate10.0 Wonderful
Nov 2019
Cons:
The attendant was clear, quick, and gracious. Answered all my questions with the most pleasant attitude. Shame I didn't memorize her name.5.6 Fair
Aug 2019
Pros:
Pick up was easy and agent was friendly and helpfulCons:
Drop off was awful. Very complicated just for drop-off. The car was having problems with acceleration and an alarm that kept going off randomly and there was no one to tell when I got to Boston (who closes at 3:30 pm on a weekday!!)One location in Derry
Filters
Reviews
10.0 Wonderful
Oct 2022
4.0 Mediocre
Jan 2022
10.0 Wonderful
Dec 2021
6.0 Okay
May 2021
Pros:
Pick up and drop off was excellent.Cons:
Didn’t realize I would have to pay to add drivers. Car smelled of smoke and could have been cleaner.10.0 Wonderful
May 2021
Pros:
Slow start, but then everything was greatCons:
Paperwork to start a little faster as I had already reserved2.0 Poor
Mar 2021
Cons:
I was told and showed rep that I reserved a jeep Cherokee and was told no I would get a compass. Car was dirty from carpet to coffee drips and stains. Doors would not unlock 60% of the time . Large amounts of scratches on the bumper and sides. Keep fab was hit or miss. I was late to catch my flight due to the fact the fob would not detect. Absolutely awful service . Compass didn’t not even fit both of my medium suitcases. Completely not professional and poor business practices. Went and even spoke with manager and said that is what they had and all other vechile stuff were reserved. Hard to believe when the area was full of vechile and ready to go. I will not rent or refer any one to this hertz ever.One location in Derry
Filters
Reviews
10.0 Wonderful
Nov 2020
Pros:
Loved the car they picked out for us.2.0 Poor
Aug 2020
Pros:
staff was fineCons:
during these ever changing times. having no option to change my reservation adversly affected my trip since flights and other parameters kept changing.4.8 Mediocre
Jun 2020
Pros:
The initial car i got was great and a comfortable ride. Was looking forward to the road trip.Cons:
The car was great but the brakes shuttered when you applied them and the back tires of the care were almost bald. I had to get another car that was not so great in terms of the comfort of the ride but at least the tires had tread on them.10.0 Wonderful
Dec 2019
Pros:
Got upgraded to larger vehicle for free.Cons:
# of staff available at check in and new hire staff member with little knowledge left alone to process customers arriving at lot. Had to call supervisor for nearly every detail. Inadequate training to be left alone.10.0 Wonderful
Oct 2019
Pros:
Great valueCons:
It was all good10.0 Wonderful
Apr 2019
Cons:
NothingOne location in Derry
One location in Derry
One location in Derry
One location in Derry
Car rental companies in Derry that rent 12 passenger vans include Hertz.
On average a 12 passenger van rental in Derry costs $1,013 per week ($145 per day).
On average a 12 passenger van rental in Derry costs $4,340 per month ($1,013 per week).
Along with a 12 passenger van, rental companies in Derry offer 7 passenger vans.
Pick-up location | Derry |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |
Popular agencies | Hertz |