7.6
Good
139 reviewsCleanliness
8.2
Comfort
8.0
Pick-up/Drop-off
7.9
Value for money
7.6
2 locations in Manchester
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4.0 Okay
Jan 2022
10.0 Excellent
Dec 2021
2.0 Mediocre
Nov 2021
6.0 Good
May 2021
Pros:
Pick up and drop off was excellent.Cons:
Didn’t realize I would have to pay to add drivers. Car smelled of smoke and could have been cleaner.10.0 Excellent
May 2021
Pros:
Friendly staff. Nice vehicle10.0 Excellent
May 2021
Pros:
Slow start, but then everything was greatCons:
Paperwork to start a little faster as I had already reserved8.5
Excellent
62 reviewsCleanliness
8.7
Comfort
8.9
Pick-up/Drop-off
8.7
Value for money
8.3
3 locations in Manchester
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Reviews
10.0 Excellent
Dec 2021
Pros:
Customer service was great10.0 Excellent
Nov 2020
Pros:
I was put in a brand new car. It was so clean and drove so great. The process was so easy and the staff in Manchester were helpful!9.6 Excellent
Sep 2020
Pros:
Friendly staff, easy pick up and drop offCons:
Car had a smoke smell, should have been a little cleaner8.0 Excellent
Aug 2020
Pros:
The staff was friendly, the car was clean and roomy. Pick up and drop off was easy.Cons:
We were only able to drive the car for the airport, one day while we had it and back to the airport. The key fob wouldn’t work. And it took us a couple of days to find someone who carried the battery. So we had to pay for that also.9.6 Excellent
Jan 2020
Pros:
Great guy helped us out10.0 Excellent
Dec 2019
Pros:
The two young men at Enterprise and Manchester-Boston Regional Airport were extremely polite, knowledgeable about the type of vehicle we needed, and very helpful and solicitous re any questions or concerns we had. Especially important considering that we were going to be driving on snowy and possibly icy roads. The Kia Sorento with full time AWD and available 4WD was perfect. Overall, one of the best experiences we’ve had in renting a vehicle. Thank youCons:
Nothing we could think of7.5
Good
71 reviewsCleanliness
7.8
Comfort
8.0
Pick-up/Drop-off
7.5
Value for money
7.0
One location in Manchester
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2.0 Mediocre
Mar 2021
Cons:
I could not rent the car because they only take credit cards and I did not have one. This put me in a terrible spot.10.0 Excellent
Jan 2021
Pros:
Good car and very cleanCons:
Maybe show you where the car is instead of just telling you.10.0 Excellent
Nov 2020
Pros:
Warm, welcoming, friendly staffCons:
Nothing I can think of8.0 Excellent
Oct 2020
Pros:
Staff was great both in and outCons:
I tried to call to cancel the insurance but had no luck, impossible to get a real person to talk to8.0 Excellent
Oct 2020
Pros:
yesCons:
It was very expensive10.0 Excellent
Oct 2020
Pros:
Staff was great and easy was at both pickup and drop offCons:
Would have liked to have been able to extend my use I would have liked to but the contract at the national number indicated it wouldn’t be possible at the current rate. I needed it for another month as my stay is extended. I then had to find a competitor which I hope is as good as Alamo.7.1
Good
43 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
6.3
One location in Manchester
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10.0 Excellent
Nov 2020
Pros:
Loved the car they picked out for us.2.0 Mediocre
Aug 2020
Pros:
staff was fineCons:
during these ever changing times. having no option to change my reservation adversly affected my trip since flights and other parameters kept changing.4.8 Okay
Jun 2020
Pros:
The initial car i got was great and a comfortable ride. Was looking forward to the road trip.Cons:
The car was great but the brakes shuttered when you applied them and the back tires of the care were almost bald. I had to get another car that was not so great in terms of the comfort of the ride but at least the tires had tread on them.10.0 Excellent
Dec 2019
Pros:
Got upgraded to larger vehicle for free.Cons:
# of staff available at check in and new hire staff member with little knowledge left alone to process customers arriving at lot. Had to call supervisor for nearly every detail. Inadequate training to be left alone.10.0 Excellent
Oct 2019
Pros:
Great valueCons:
It was all good10.0 Excellent
Apr 2019
Cons:
Nothing6.5
Good
82 reviewsCleanliness
6.0
Comfort
6.7
Pick-up/Drop-off
7.5
Value for money
6.0
One location in Manchester
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4.0 Okay
Mar 2021
Pros:
Drop off was easy, pick up was fine but all of the chargers were unclearCons:
The car smelled of smoke when we picked it up. It had sticker residue on all of the windows. It didn’t seem like it was thoroughly cleaned - lots of dust/dirt throughout the interior. Didn’t make us feel like it was properly cleaned especially during a pandemic. Very disappointing.4.0 Okay
Jan 2021
Cons:
Car smelled like cigarettes, called Priceline to review options of returning the vehicle as the booking was made through them. Priceline customer service is horrible as they take 10 business days to respond to any requests, by the time my rental would be due back. Never using Priceline again10.0 Excellent
Jan 2021
Pros:
yesCons:
completely satisfied with experience, good customer service8.8 Excellent
Feb 2020
Pros:
Staff made things simpleCons:
A little more style for a little less rate10.0 Excellent
Nov 2019
Cons:
The attendant was clear, quick, and gracious. Answered all my questions with the most pleasant attitude. Shame I didn't memorize her name.5.6 Okay
Aug 2019
Pros:
Pick up was easy and agent was friendly and helpfulCons:
Drop off was awful. Very complicated just for drop-off. The car was having problems with acceleration and an alarm that kept going off randomly and there was no one to tell when I got to Boston (who closes at 3:30 pm on a weekday!!)4.9
Okay
17 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
7.4
Value for money
4.9
2 locations in Manchester
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8.0 Excellent
Oct 2019
Pros:
staff helpful and drop off was easy.Cons:
to far away from airport arrival when you have major luggage you are dragging over to counter8.4 Excellent
Aug 2018
Pros:
Ease of booking and pick up. Ease of drop off.Cons:
Car wasn't cleaned too well inside. no choices of vehicles, this one was a hybrid. I've never driven a hybrid and couldn't understand the nuances. There was no instruction of what to expect, and nothing inside the vehicle to explain. While the mpg was excellent.. the everyday driving was not.8.0 Excellent
Jun 2018
Pros:
Loved the vehicle-Hyundai Santa Fe-Also very easy access at the is airportCons:
I had a 25% off with Discover Card code, but from the receipt it looks like I only got 5% off7.6 Good
Jan 2018
Pros:
Manchester was drop off location for one-way rental. Location was convenient, and drop off was quick and easy.10.0 Excellent
Jan 2018
Pros:
Seamless return process8.0 Excellent
Oct 2017
Cons:
Dirty rear interior window2 locations in Manchester
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2.0 Mediocre
Dec 2016
Cons:
I couldn't even get the car because at the last minute you jacked up the price.7.2 Good
Aug 2016
Pros:
Clean and newer car. Pick up was smooth.Cons:
Drop off required going back inside to the desk. Took longer than when you can just get a receipt in the parking lot.5.2 Okay
Aug 2016
Cons:
Won't be back. I had to get my car washed immediately. Filthy.8.4 Excellent
Aug 2016
Pros:
drop off was great and easy, the usual check over the car and then you were free to catch the plane.Cons:
pick up was much slower than it could have been- just one person at the counter handling two different car rental companies.10.0 Excellent
Aug 2016
Pros:
Seamless rental with no problems. Experience with other companies were very poor. My choice of cars was great for 5 peopleCons:
Nothing10.0 Excellent
Aug 2016
Pros:
Very easy airport to pick up\drop off your rental carEagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Manchester
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Manchester
One location in Manchester
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Manchester