Renaissance Des Moines Savery Hotel

Location was neat where we needed it to be. This was nowhere near a 3.5 star hotel. VERY old room with only a couple towels and no coffee in room or ready downstairs. Morning staff didn't even ask how it was--I think they know.

Staff was pleasant and helpful Rooms are outdated and the Air Conditioning is terrible.

My room was about 200 square feet, could barely get around the bed to get to the TV and window. It could definitely use an upgrade as well. The room was tiny

This guest did not leave comments about this hotel.

location bad smell in lobby, HVAC not controllable, room cold, beds uncomfortable, sink drained very slowly.

Location to our event at the convention center was great. Our first room did not have a working A/C. They staff was great in moving us to another room. However, in both rooms the mattress were very poor and sleeping was bad. Walls were thin and you could hear everything around you.

Location to downtown No hot water either night we stayed. No top sheet on bed; we requested a top sheet be put on the bed but instead we were left with four fitted sheets. Huh? The bed was made with a fitted sheet and a comforter that who knows how many people slept under.

The only thing I liked is that it was close to the hospital where my fatter in law was at They didn't have the microwave or fridge in the room lie it said

Dirty rooms and rude staff. Also cold morning showers. The whole experience. For the price a rip off

The hotel is old. My room was tiny. I had to pay $18 for valet parking. No free parking. When the valet brought my car back it was covered with bird poop. I was not happy.

Location, lobby The bed, shower, furniture, carpet and uneven floor. I realize this is an old building but needs updating.

The hotel, overall was fine. It is well located in downtown Des Moines. The staff was friendly and accomodating. The public spaces were nice and attractive. The bathrooms had Aveda products, which was nice. We are fairly certain that someone got shot two doors down from our room. There was a screaming baby, a wailing woman, and a realy load bang. The police showed up and when we questioned the staff, they said it was being handled. We didn't sleep that night